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Solace by the Sea

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Aerial view
Beach nearby
Family Triple Room
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Vicens Coliseum
    5 min drive
  • Parque de Bombas
    7 min drive
  • Cathedral of Our Lady of Guadalupe
    7 min drive
  • Ponce (PSE-Mercedita)
    12 min drive

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Caribe Hotel Ponce
Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (1281)
The price is AU$169
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Caribe Hotel Ponce

About the area

Ponce

When you stay at Solace by the Sea in Ponce, you'll be by the ocean, within a 5-minute drive of Playa Cayo Cardona and Vicens Coliseum. .This family-friendly hotel is 3.7 mi (5.9 km) from Montaner Stadium and 4.6 mi (7.3 km) from School of Fine Arts.

What's nearby

  • Parque de Bombas - 7 min drive - 8.4 km
  • Plaza of Delights - 8 min drive - 8.6 km
  • La Guancha - 8 min drive - 10.1 km
  • El Museo Castillo Serralles - 11 min drive - 10.5 km
  • Playa Hilton Ponce - 13 min drive - 10.5 km

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Rancho Playero - ‬6 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive

About this property

Solace by the Sea

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned guestrooms. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Palmares serving the guests of Solace by the Sea, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (USD 3.00 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 212 out of 870 reviews" "
Rating 8 - Good. 178 out of 870 reviews" "
Rating 6 - Okay. 173 out of 870 reviews" "
Rating 4 - Poor. 124 out of 870 reviews" "
Rating 2 - Terrible. 183 out of 870 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel se ve peligroso por la noche porque no hay iluminación. hicimos el check in nos dieron dos cuartos que estaban ocupados por otros huéspedes. El tercer cuartos que nos dieron estaba sucio y al segundo día de la estadía llegamos al cuarto y estaba inundado por filtraciones en el área del baño así que nos mudan a una cuarta habitación y para colmo esa misma noche se fue el agua y no llegó hasta la 1 am del otro día. Es una pena porque el hotel está ubicado en un área bonita pero lamentablemente el hotel es muy viejo, no lo mantienen y el servicio de los empleados fue terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was nice, could use a freshening up. Was left without water twice for a couple of hours on my two nights stay. Apart from that pretty nice , kind of old style. No laundry, no wifi.
Stayed 2 nights in Aug 2024

4/10 Poor

Guillermo

The mattress is so hard that trigger my back pain.
Stayed 4 nights in Aug 2024

2/10 Terrible

adelmarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LES RECOMIENDO Q NO VAYAN ,NO BOTEN SU DINERO, YO RESERVE Y CAUNDO LLEGUE EL HOTEL PARECE ABANDONADO, HAY MUCHOS PERROS POR TODO EL HOTEL, LA PICINA EL AGUA NO SE VE LIMPIA Y CUANDO ENTRAS EN LA HABITACION HAY UN TERRIBLE HOLOR A HUMEDAD, CUALTO CON HONGO Y LA CAMA DURA, TUVE QUE SALIR CORRIENDO Y NO ME DEVOLVIERON NADA DE LO Q PAGUE.
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Good property and the staff was very polite. Pool is 24/7. You are closed to very good facilities and destinations
Stayed 1 night in Aug 2024

4/10 Poor

RUBEN, TEMPLE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. The toilet in the bathroom is not accesible for a handicap with wheelchair. 2. The room is not accesible for a handicap with wheelchair. 3. The lavabo is not accesible for a handicap with wheelchair. 4. No hot water.
Stayed 5 nights in Jul 2024

6/10 Okay

RUBEN

Travelled with family
Disliked: Amenities, property conditions & facilities
The accesible room: 1. To ise the toilet for a handicap in wheelchair is not accesible. 2. No hot water. 3. The accesibility in the room for wheelchair is not accesible. 4. The access to the lavabo for a handicap in wheelchair is not accesible, my wife had to use two glasses cup.
Stayed 5 nights in Jul 2024

2/10 Terrible

Yamil

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Armando

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mas basura
Es una porqueria de hotel, los perros toman agua de la piscina en los cuartos hay cucarachas no hay seguridad.
Stayed 3 nights in Jun 2024

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be shutdown. It’s not safe don’t take your family here. More than 30 stray dogs on property, dirty, the sheets are made out of some type of paper. The pools is the dogs drinking fountain. Mosquito hell
Stayed 2 nights in Jun 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a run down cheap motel not a hotel. Pool area was dirty. The beach is not within walking distance as advertised. Also there’s no fridge or microwave in the rooms. No ice vending machine. This is by far the worst place I’ve been & did not feel save at all.
Stayed 1 night in Jun 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service, amenities
Great desk service. Room had very small bathroom. Room smell and looked old.
Stayed 1 night in May 2024

6/10 Okay

Raúl

Liked: Staff & service
Stayed 2 nights in May 2024

4/10 Poor

Melvin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perros 🐕 realengos por toda la propiedad
Stayed 1 night in May 2024

6/10 Okay

Richmarie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está descuidado, la entrada muy oscura, no habían toallas, los alrededores están oscuros. Deberían darle mantenimiento!
Stayed 1 night in May 2024

2/10 Terrible

Ana Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
It seems that you are entering an abandoned hotel, we had a bad night, the air conditioning stopped cooling and with a constant noise you could only see a local channel, not cable TV, it needs urgent renovation and more cleaning. Parece que estas entrando a un hotel abandonado pasamos una mala noche el aire acondicionado dejo de enfriar y con un ruido constante solo se veia un canal local no cable tv, necesita una renovacion urgente y mas limpieza.
Stayed 2 nights in May 2024

4/10 Poor

Glenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely, this hotel needs some work
Stayed 1 night in May 2024

2/10 Terrible

Michelle

No hay nadie en recepción para recibir a los huéspedes. Olor a perro, cinco perros en la entrada. Llevo 10 minutos esperando para poder hacer Check In a las 11:31 pm. Gracias.
Stayed 1 night in May 2024

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First we booked solace by the sea in which EXPEDIA should of been knew that the hotel is closed luckily after waiting for about 4 or 5 hours the manager appeared and helped us get another hotel that is unacceptable so if anyone booked Solace by the sea please do other reservations this hotel is going to be closed for a long time
Stayed 6 nights in May 2024

2/10 Terrible

Alanrubin

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in VERY BAD condition, neglected, there are many dogs loose in the areas, the pool is hot, and there was no water after 6 pm, the restaurant closed at 6 because of the water, there are no options for dinner, beds very hard, not at all comfortable, there is NO wifi, there are a lot of mosquitoes, I really don't recommend it, there are better options for the price.
Stayed 1 night in May 2024

2/10 Terrible

irene

Travelled with family and small children
I never got to stay here lookedike a good place when i booked but i'm totallyi dissapointed i was never informed there was no water for a few days before Arrival Remind u it was 315 am when i found out in person @Solace ofcourse i could not stay and then had to go to a neighbor hotel where they sent me.
Stayed 2 nights in Apr 2024

8/10 Good

Zulmary

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Stayed 2 nights in Apr 2024

2/10 Terrible

Marilyn

Solace cancelled my stay the day before, and transferred us to another hotel, it was very upsetting for me and my family, my sister came from New Jersey, I had paid for a 3 bed, bedroom and was transferred to a 2 bedroom, so we were uncomfortable with everything… I will never try to stay at Solace again!
Stayed 2 nights in Apr 2024