Located in Port Antonio, Jamaica Palace Hotel is by the ocean, a 1-minute drive from Trident Castle and 7 minutes from Rio Grande. .This hotel is 2.6 mi (4.2 km) from Blue Lagoon and 3 mi (4.9 km) from Folly Ruins.
What's nearby
Trident Castle - 9 min walk
Port Antonio Square - 8 min drive
Frenchman's Cove Beach - 9 min drive
Blue Lagoon - 10 min drive
Winnifred Beach - 22 min drive
Getting around
Norman Manley Intl. Airport (KIN) - 179 min drive
Restaurants
Boston Jerk Center - 11 min drive
juici Patties - 10 min drive
Roots 21 - 9 min drive
KFC - 8 min drive
Di Hip Strip Ultra Lounge - 6 min drive
About this property
Jamaica Palace Hotel
Hotel with free breakfast, a quick walk to Trident Castle
Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy Caribbean cuisine at Gallery Restaurant & Bar, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a computer station, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:30 AM.
Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
Arabic, English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Free local cuisine breakfast available daily 7:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Gallery Restaurant & Bar
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Front-desk safe
Gift shop/newsstand
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
BBQ grill(s)
Garden
Picnic area
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Premium bedding
Bathroom
Bath
Free toiletries
Hairdryer (on request)
Private bathroom
Towels
Entertainment
32-inch TV
TV channels
More
Access via exterior corridors
Connecting rooms available
Desk
Free local calls
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Safe
Separate sitting area
Turndown service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio
Jamaica Palace Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel is a gem! It looks beautiful, has plenty of space and is great for a quiet stay. It is just missing a few touches that would make it great (etc. extra amenities such as a gym, tv in dinning room, cable in the rooms, access to open bar near the pool, concierge for things to do around the area, etc)
What I like most about this property is the staff, they are amazing. The friendly greeting at the gate by security to the warm welcome at the front desk (especially Tisha) and the gleaming smiles from the breakfast staff to start your day. Ms Elizabeth is always with a pleasant smile whenever you ran into during a walk. The property is very clean and housekeeping team always seems eager to keep such cleanliness intact at all times. However, the property is very dated, the rooms and bathroom would be so much brighter and lighter with an upgrade. Overall this place is one I would recommend if you need a quiet place to stay outside of town but not too far away. WiFi service was very good I got plenty of work done including zoom meetings.
Latoya
Stayed 7 nights in Jul 2024
10/10 Excellent
Simone
Travelled with family, Travelled with family and small children
Staff was amazing. We went through a Cat 4 hurricane while we were here. The staff was very attentive and even moved our rooms closer to the dining hall.
Beautiful surroundings quiet and as described online.
We chose Jamaica Palace hotel for peace & quiet and it was awesome. We received great services from front desk and restaurant and the grounds was peaceful. Lots of mangoes too. The Jamaica shaped pool was warm and inviting and we spent memorable time in the pool and it rained also. That was a blessings. We will definitely return. All the staff were to be commended- the restaurant staff "Y' and front desk and even the pool attendant was kind, professional. Hats off to Jamaica Palace hotel - 5 star in my book
Beautiful and clean property. Close to all the beaches. Sorry i could only afford to spend few days. I will go there again. Morgan, Sanya, and Rowan were very were very and polite. As a mayter of fact the whole staff was very professional. I would recommend Jamaica Palace Hotel anytime. Did not like how long the ride was from Kingston but i will definitely go back next year.
Esther
Stayed 3 nights in Jun 2024
10/10 Excellent
Eulalee, Bronx
15 June 2024
Liked: Cleanliness, amenities
i was not impress at the begining because i found out hotel has a itfew close doors at 11pm however the service was great staff are excellent love the breakfast you get choices american or jamaican breakfast times ip yo the chef i had a great time stand for 3 weeks in march and i would definately visit again highly recommended
This property is a gem and an excellent representation of Jamaica that epitomizes Relaxation, Peace, Tranquility, Comfort, Style, Friendliness and Great Food! It’s one of those places that you yearn to return for more. The staff is very welcoming and helped even made an impromptu birthday evening just magnificent. Thanks!!!
My husband and I paid extra for the superior room to be greeted by first being placed in the wrong room category and thereafter were told the hot water was not available at the time and would be fixed within a few hours. To our dismay the hot water was never fixed and we were told contradicting answers by front desk. Regrettably after paying $185 USD for this stay we had to shower in ice cold water. Not to mention the rooms were far from what is photographed on Expedia. Definitely a highly edited photo of what you really get. The room also had a very high musty scent. I complained to the manager about our poor stay and not to mention no hot water to only be told ‘well you were told on arrival there will be no hot water and it would be fixed’ it was never fixed! She also proceeded to inform us that no compensation can be issued due to us booking from a third party Expedia. This was nonsense and it is unfortunate that places like this continue to scam people.
Very beautiful property. The staff was very attentive and the breakfast was good. We got the pool to ourselves on the day we decided to swim and it was clean as well. Loved the location, very close to all the beaches in Portland. Would def stay there again