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Holiday Inn Express Portland East - Troutdale by IHG

2.5 star property

Photo gallery for Holiday Inn Express Portland East - Troutdale by IHG

Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
477 Nw Phoenix Dr, Troutdale, OR, 97060
  • Columbia Gorge Premium Outlets
    ‪8 min walk‬
  • Mt Hood Community College - Gresham Campus
    ‪4 min drive‬
  • Edgefield Winery
    ‪6 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access (Feature)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access (Feature)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Troutdale

With a stay at Holiday Inn Express Portland East - Troutdale by IHG in Troutdale, you'll be within a 5-minute drive of Columbia River Gorge National Scenic Area and Mt Hood Community College - Gresham Campus. .This hotel is 1.5 mi (2.4 km) from Edgefield Winery and 3.9 mi (6.3 km) from Blue Lake Regional Park.

What's nearby

  • Columbia Gorge Premium Outlets - 8 min walk - 0.7 km
  • Sandy River - 11 min walk - 0.9 km
  • Lewis and Clark State Recreation Site - 13 min walk - 1.1 km
  • Mt Hood Community College - Gresham Campus - 4 min drive - 3.9 km
  • Edgefield Winery - 6 min drive - 2.4 km

Getting around

  • Cleveland Avenue Station - 8 min drive
  • Portland Union Station - 22 min drive
  • Portland International Airport (PDX) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Troutdale Station - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Dairy Queen - ‬5 min drive
  • ‪Jack in the Box - ‬3 min drive

About this property

Holiday Inn Express Portland East - Troutdale by IHG

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
Holiday Inn Express Portland East - Troutdale by IHG offers 73 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 73 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

Arabic, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale
Hotel Holiday Inn Express Portland East - Troutdale Troutdale
Troutdale Holiday Inn Express Portland East - Troutdale Hotel
Hotel Holiday Inn Express Portland East - Troutdale
Holiday Inn Express Portland East - Troutdale Troutdale
Holiday Inn Express Portland
Holiday Inn Express Portland Hotel
Express Portland Troutdale
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale by IHG

Holiday Inn Express Portland East - Troutdale by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 840 reviews
Rating 8 - Good. 242 out of 840 reviews
Rating 6 - Okay. 118 out of 840 reviews
Rating 4 - Poor. 50 out of 840 reviews
Rating 2 - Terrible. 34 out of 840 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

greesy

Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, Carlos, Monaj, & Carmen. Went above and beyond in helpfulness. Very nice hot tub, and great breakfast! Thank you!
Stayed 5 nights in Jan 2025

10/10 Excellent

Trisha

Liked: Amenities, property conditions & facilities
The
Stayed 1 night in Dec 2024

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaela

Stayed 3 nights in Nov 2024

10/10 Excellent

Steven, Mountain View

Stayed 1 night in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with this brand. The hotel was clean and updated and staff wonderful. I felt very welcomed and they will accommodate pets for a reasonable fee if needed which is amazing! My only concern was location. It was next to the freeway and a truck stop which I didn’t realize or check closely, I thought it was closer in town. This only made me nervous only because of traffickers using trucks to transport people. Most truck drivers have nothing to do with that, but it does make me a lot more watchful with myself and family. There is also a boarded up and vandalized Sheri’s restaurant near the entrance that had some people hanging around that made me more nervous. Staff was really great though, some of the friendliest I’ve encountered in my travels across the country. They offered games and suggested eateries nearby, and when we ended up not having pets in one of the rooms they made it very easy to adjust the charges. I would try this brand again but probably not at this location.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So comfy and friendly service

Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Amazingly clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
ITS SAFE
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were nice and nobody but me and my 3 loud kids were in there, so it worked out great.
Stayed 1 night in Nov 2024

10/10 Excellent

Sindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff. Conveniently located for our activities.
Stayed 4 nights in Nov 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had some updates done since last time we stayed. Clean, friendly staff and great morning breakfast. We loved this place and will be returning when traveling in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since interior remodel the facility and the staff are fantastic. But the lot as you come in needs some serious attention. I'm aware it's another businesses, but it's first thing you see in the way in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to Maltnomah Falls. The only small problem is the trains, especially late night/early morning
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Difficult to find the driveway. You’re stuck going around again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, SPRINGFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and facility was clean. I was surprised by how quiet it was since it was between two truck stops.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with one “minor “ problem - plumbing . Toilet didn’t work . So if you are going to stay there ask front desk for a plunger at the time you check in . It was a problem for several guests , not just us.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean this place. We are well rested after our outdoor adventrures.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really nice— clean and updated. The staff was friendly and helpful. The area directly around the hotel left something to be desired. While it’s within walking distance to a lot of things we wanted to visit (McMenamin’s Edgefield, the outlet mall, and the food cart pod), it didn’t feel entirely safe or pleasant to walk there. There are large, busy truck stops right next to the hotel on both sides, and a bramble-covered property next to a railroad right behind. Nevertheless, because of the convenient location and quality of the hotel itself, I would stay there again— as long as I wasn’t alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024