The staff were great, welcoming and friendly, and the location was good too - 2 mins from São Bento station as well as nearby other popular locations such as the cathedral, shops and restaurants.
Facilities were very basic and in definite need of modernisation. The shower head was too low for me (I’m only 5’7, so very low) and wasn’t adjustable. Initially I thought the room was very clean so was happy, but later found a hair in the sheets as well as on the bathroom wall, so glad I was only there 1 night. It was quite noisy too, you could hear the pipes from other rooms running the tap/having a shower.
Overall it was an ok stay, but I would have expected more for the price I paid.