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Perfect location and view, friendly helpful staff. Good amenities and restaurant. Really liked that you book the sauna just for you each time. The only negative was parking. Not enough, whats there is filled all day and evening with day tourists to the pools so on returning to the hotel in an evening we had to park elsewhere and then go out last thing and move the car if a space had freed up to save getting a fine in the morning.

We had a perfect stay - the property and the staff are wonderful. We will certainly be back

The property is one of the best in Madeira. The history of the property is amazing and

I enjoyed my time very much here. I loved that there was parking but depending on the time day of you came back it was often full (only fits about 17 cars), and you had to get creative with parking elsewhere (5 creative spots). If all the creative spots were gone then you would have to park ten minutes away, which luckily didn’t happen to us in early April 2025. I would imagine during high season parking would be very difficult, so don’t stay out too late with your car!! The location was not too far off the highway and offered day tours and hiking tours at reasonable prices on various days of the week. Their indoor pool is NOT INDOOR. It is only covered and is open to the elements, I actually think the indoor pool is colder than the outdoor pool because it is not warmed up by the sun. We used the steam room and dry sauna which was nice but they close early at 7pm which should be open later as people could use it after a long day of hiking! It was relaxing the one time we used it, the second time we just sat in the residual heat. Breakfast buffet is great and has many options, the perfect fuel for exploring the island!! One thing I would say I found annoying is that I often went to the front desk to ask questions and half the time no one would even be there and there is no bell to ring so I would say the service staff were not super helpful at this hotel.

The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.

Room and Facilities were excellent and staff very helpful.