6/10 Okay
Cuong
Travelled with group
22 Oct 2024
Liked: Cleanliness, staff & service
The taxi driver could not locate and find the main entrance to the hotel so if you are going to stay here make sure to tell the taxi driver to drop you off at Jalovcova street.
We were given a room for two located on the 4th floor and told that we need to take elevator to third floor follow with separate stairs to our room. So the real truth is there were two sets of stairs to get to our room after you get out of the elevator,
Impression of the room: dissappointing because it is an ATTIC converted into room. The room has tiny window and several wooden cross beams. This reminds me of one of those old english movies where they punish you by isolating you in the room with tiny window and the floor with straw and hay except here is the bed. The bathroom is clean and all the walls veneered with marble so as the floor.
The hotel only has one staff for check in and also the same person would assist you with your luggage to the room if needed. Kai was his name he was great help to bring our luggages to the 4th floor. I requested to switch for different room because the idea of walking around town the whole day, returning to the hotel taking elevator and then another 2 sets of stairs to final destination is appalling. I was told all sold out and the only option is to upgarde and pay addtional 120 euros So we did. not sure if this is a way to get more money out of us
issues with hot water took.couple times to correct
a big plus for locatiowalking distance to most attractions
Cuong
Stayed 3 nights in Oct 2024