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Wellness Hotel Step

4.0 star property

Photo gallery for Wellness Hotel Step

Terrace/patio
Indoor pool
Meeting facility
Minibar, in-room safe, desk, blackout curtains
Panoramic Apartment (Unlimited Water and sauna world Acc.) | Living room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Pool

Explore the area

Map
Malletova 1141, Prague, 190 00
  • O2 Arena
    ‪19 min walk‬
  • Zizkov Television Tower
    ‪6 min drive‬
  • Prague Market
    ‪7 min drive‬
  • Prague (PRG-Vaclav Havel)
    ‪48 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout curtains

Triple Room (with 60 minutes Water World Access)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (Unlimited Water and sauna world)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (with 60 minutes Water world Access)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room (90 min Water and sauna world Access)

  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 60 minutes Water world Access)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 90 minutes Water and sauna world)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Hair dryer, towels

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Hair dryer, towels

Presidential Duplex (Unlimited Water and sauna world acces)

  • Sleeps 4
  • 2 King Beds

Similar properties

Indoor pool

Panorama Hotel Prague

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, (1002)
The price is AU$113
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Panorama Hotel Prague

About the area

Prague

With a stay at Wellness Hotel Step in Prague (Prague 9), you'll be a 3-minute drive from O2 Arena and 9 minutes from Old Town Square. .This spa hotel is 4.3 mi (7 km) from Prague Astronomical Clock and 5.4 mi (8.7 km) from Prague Castle.

What's nearby

  • O2 Arena - 19 min walk
  • Wenceslas Square - 7 min drive
  • Old Town Square - 9 min drive
  • Prague Astronomical Clock - 9 min drive
  • Charles Bridge - 10 min drive

Getting around

  • Balabenka Stop - 7 min walk
  • Prague-Liben Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 48 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪KFC - ‬15 min walk
  • ‪Bageterie Boulevard - ‬14 min walk
  • ‪Pholẽvka - ‬13 min walk

About this property

Wellness Hotel Step

Pet-friendly hotel connected to the convention center in Prague 9 with a full-service spa
Wellness Hotel Step offers 198 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 198 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Wellness Hotel Step has a restaurant on site.
RESTAURANT BOHEMIA - This restaurant serves lunch and dinner. Open daily.
LOBBY BAR - This bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Covered valet parking on site (EUR 20 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANT BOHEMIA
  • LOBBY BAR

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague

Wellness Hotel Step Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 131 reviews
Rating 8 - Good. 39 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families or those wanting a resort-style holiday but located in the middle of nowhere. We enjoyed using the pool etc. And the breakfast was amazing but as two single travellers, we didnt like the location and prefered being closer to the action.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hassan

Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Sauna
Stayed 2 nights in Sep 2024

10/10 Excellent

Iveta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just fine wery special place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
Stayed 9 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Stayed 2 nights in May 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Stayed 1 night in May 2024

10/10 Excellent

Lukasz

Stayed 4 nights in Feb 2024

10/10 Excellent

Maksims

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ewelina

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a pokoje čisté! Vše v naprostém pořádku. Snídaně i Večeře dostačující. Wellness pěkný čistý. Rád se vrátím.
Stayed 1 night in Sep 2023

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
When I visited the pool was not accessible due to maintenance. The Hotel is ~15m walk from a metro station. The area is not that great as you walk among a big stroad and climb stairs to get there. Also it is just next to railway so can be quite noisy if you want an open window. Other than that the hotel is okay, would not mind staying again, but I believe that there are better options
Stayed 2 nights in Sep 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an absolute delight, decent links to the trams and subway within 10mins walk. The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance. All round a great experience and would go again on the mext trip to Prague.
Stayed 7 nights in Aug 2023

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kristýna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.

10/10 Excellent

Christopher, Loveland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Stayed 3 nights in Aug 2023

8/10 Good

Rudi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De receptie en het onthaal waren uitstekend In restaurant te weinig keuze
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nothing is included, everything is extra paid.
Stayed 2 nights in Aug 2023

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amr, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
noisy
Stayed 1 night in Apr 2023