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The Dean Hotel, an Ash Hotel

3.5 star property

Photo gallery for The Dean Hotel, an Ash Hotel

Property entrance
The Gang Room, Two Queen Beds
Front of property
The Guardian Suite, One King Bed
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
122 Fountain Street, Providence, RI, 02903

Room options

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed

The King Room, One King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Providence

With a stay at The Dean Hotel, an Ash Hotel, you'll be centrally located in Providence, steps from Rhode Island Convention Center and Amica Mutual Pavilion. .This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.4 mi (0.7 km) from Johnson and Wales University.

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

The Dean Hotel, an Ash Hotel

Hotel with bars, steps from Rhode Island Convention Center
The Dean Hotel, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
The Dean Bar - Onsite cocktail bar.
The Boombox - Onsite karaoke bar. Open select days.
Bolt Coffee - Onsite coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

The Dean Hotel, an Ash Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 579 out of 1151 reviews
Rating 8 - Good. 319 out of 1151 reviews
Rating 6 - Okay. 133 out of 1151 reviews
Rating 4 - Poor. 82 out of 1151 reviews
Rating 2 - Terrible. 38 out of 1151 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 1 night in Dec 2024

8/10 Good

Deva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a difficult time of year to stay when I wish all workers had time for their families. It’s the holidays so take with a grain of salt. The amenities aren’t always available when we stay; coffee shop was not open, the bar, and we couldn’t use our drink tickets. I’m sure this is because of the holidays and staffing is tight. The hotel staff and cleaning staff are very friendly and available upon request. So it was nice to have extra blankets and our room turned over after a long day with family.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cara M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was on point and just a great vibe.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The old lift is charming. There was an error with our reservation: we reserved a King room but were assigned a queen. The lobby coffee service was not available although the sign says it was. There was no storage in the room, so we couldn't unpack.
Stayed 1 night in Dec 2024

6/10 Okay

Cindy

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Camille

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have no idea how this hotel has 4 stars or a high rating on Expedia. It’s not the worst place in the world, but as someone who has traveled to providence frequently I would highly recommend picking any other option. The hotel is ridiculously outdated, and offers nothing but aesthetics. It’s cute and charming in the lobby, but the rooms are ridiculously small and offer nothing. There is no closet or space at all to unpack, there is not even a fridge or a coffee maker, the rooms are paper thin and you can hear EVERYTHING, the entire room is dismal. The elevator is actually nightmare fuel so get ready to climb 4 flights of stairs. Lastly, the woman with black hair and glasses who worked the night shift Sunday the 15th was so rude, she gave me a nasty look because she had to open the door. Would not recommend to anyone. Even someone I hated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carrie

Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas Party overnight stay
We stayed over night for a Xmas party up on Federal Hill. 20 minute walk. We had a suite with king size bed. A sitting area and a flat screen TV. Water in shower was very hot. Cute little speakeasy bar downstairs with Richard the bar tender who expressed a lot of local knowledge. Only disappointment was the coffee bar was not open on Saturday AM. Plenty of onsite parking. I will return.
Stayed 1 night in Dec 2024

4/10 Poor

Joseph

Disliked: Staff & service
Do Not Stay Here
Disappointing. Very. Room was very cold, heating not working, was supplied with a space heater and told I could get more blankets. A frequent tapping coming from god knows where throughout the day--potentially disturbing sleep. and NO coffee provided in the room or at the barista station in the lobby! Had to dress, put on a coat and walk around an unfamiliar city to find coffee in sub-freezing weather!
Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Staff & service, amenities, property conditions & facilities
The temperature outside the night I stayed was in the 20s. The temperature inside my room was exceptionally wonderful and toasty! The bed was quite comfortable however I might suggest upgrade to memory foam.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to theaters and restaurants and numerous parking options. Reasonable rates Kind and helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Mitch

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Bridget

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at this hotel were so, so nice and so accommodating. My room had no heat and no ac- there was a standing fan in the bathroom and a space heater in the bedroom. The whole room and hotel weren’t very clean. I checked out right after I got to my room and found other accommodations, but again, the staff was amazing.
Stayed 2 nights in Dec 2024

8/10 Good

Spencer

Stayed 1 night in Nov 2024

10/10 Excellent

Brandan

Business traveller
Stayed 2 nights in Dec 2024

8/10 Good

Jeff

Stayed 1 night in Nov 2024

6/10 Okay

Glen

Business traveller
Solid for one night business stay
Make sure you get the bigger room so you have somewhere to put your clothes. Also no irons. Some of the staff are too hip to smile and don’t rely on the coffee shop to be open in the morning. Having said that, better than most of the standard options in Providence.
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Overall Meh
I walked in here already angry because I paid for my room in advance, and the week before the price dropped and the hotel wasn’t willing to match the new lower price. After checking in I mentioned to the desk clerk “the website says there is a free cocktail” and then they rolled their eyes and said, “Ughhhhh, fine, I can do that.” Seriously? Then proceeds to tell me, “Well our bar isn’t open tonight.” False advertising. The room was tiny, fine for one person but two would be a nightmare. Ripped up rug and scratched up hardwood floors are supposed to be artsy/cool but look trashy. Creepy painting on the wall. Nightmare vintage elevator. Positives were the Bath products smelled great, room was clean, and the location was great to walk around downtown.
Stayed 1 night in Dec 2024

4/10 Poor

william

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My bathroom smelled horrible! Had to leave the soor closed. Shower walls had mold everywhere

6/10 Okay

Bhavna

Liked: Staff & service
Disliked: Amenities
Front desk staff was really nice and the area in which the hotel is located is walkable with lots of shops and restaurants nearby and so that was convenient. Although the hotel room was clean, I still found hair under the pillow and above the sink in the bathroom. The bed was comfortable but the room I got was a little small and didn’t really have any places to put my luggage and bags.
Stayed 2 nights in Nov 2024

10/10 Excellent

CHANKYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff in wonderful location.
Stayed 5 nights in Nov 2024