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Hotel Isabel

3.0 star property

Photo gallery for Hotel Isabel

Bar (on property)
In-room safe, blackout curtains, iron/ironing board, free WiFi
Business centre
Exterior detail
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Cathedral
    ‪4 min walk‬
  • Puebla Convention Center
    ‪14 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 22.0 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

With a stay at Hotel Isabel in Puebla (Puebla Historic Center), you'll be within a 5-minute walk of Zócalo de Puebla and Puebla Cathedral. .This family-friendly hotel is 11.4 mi (18.4 km) from Africam Safari and 3.9 mi (6.3 km) from Angelopolis Commercial Center.

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 4 min walk - 0.4 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Centro Expositor - 8 min drive - 4.8 km
  • Angelopolis Commercial Center - 8 min drive - 6.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly hotel with free valet parking and a fitness center
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 530 out of 837 reviews
Rating 8 - Good. 214 out of 837 reviews
Rating 6 - Okay. 51 out of 837 reviews
Rating 4 - Poor. 18 out of 837 reviews
Rating 2 - Terrible. 24 out of 837 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion y precio
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Is near to every thing
Stayed 2 nights in Dec 2024

8/10 Good

Bridgette

Stayed 1 night in Nov 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience and service received was great!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and enjoyed my stay.
Stayed 1 night in Dec 2024

8/10 Good

Carlos Salazar

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

alvaro

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Stayed 1 night in Oct 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

randy

Travelled with group
Liked: Cleanliness, staff & service, amenities
an old but completely renovated And charming hotel in the old section of Puebla . The location was fantastic only a block from the Zocalo. The restaurant food was decent. The downside was that the king beds are in rooms that are only slightly larger than the bed itself and have no windows.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fermin

Stayed 1 night in Sep 2024

10/10 Excellent

Raúl Guerrero

Liked: Staff & service, property conditions & facilities
Muy bien acondicionado, excelente atención del personal, limpio, recomendable para regresar.
Stayed 2 nights in Oct 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent location, great price - benefit ratio
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bastante cómodo
Stayed 1 night in Oct 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was in walking distance! Beautiful hotel!
Stayed 5 nights in Sep 2024

10/10 Excellent

Isaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era bastante cómoda, aunque solo tenía ventana al interior. Contaba con aire acondicionado, lo que la mantenía fresca. La iluminación no era la mejor, pero no representó un gran problema. La distribución era buena, aunque la televisión era pequeña. Tenía un escritorio y el internet era decente, incluso para videoconferencias. El baño era amplio, con extractor y buen suministro de agua caliente. Llegamos tarde y el servicio fue excelente; quizás ayudó que ya habíamos pagado la habitación por adelantado. La ubicación es inmejorable, a solo 2 minutos de la catedral y cerca de comercios, restaurantes, bares y museos. Además, la mucama amablemente lavó unos refractarios de plástico que dejamos sucios, lo cual aprecio mucho. Definitivamente, lo recomiendo.
Stayed 3 nights in Aug 2024

10/10 Excellent

debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good price, friendly staff, close to Puebla historic center and shopping area.
Stayed 2 nights in Aug 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and walkable
Stayed 1 night in Aug 2024

4/10 Poor

Ricio

Liked: Staff & service, amenities
Disliked: Cleanliness
Bonito hotel, pero muy incómodo, no aire acondicionado, solo si pides te llevan un muy pequeño ventilador, el segundo piso parece un ático muy bajo incómodo y muy caliente, porque fuimos en verano y no aire acondicionado, no ventanas!!
Stayed 1 night in May 2024