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 Tenerife • 1 Room
Book online or call 1800 781 504 Phone Number

Hotel Riu Garoé

4.0 out of 5.0
Doctor Celestino González Padrón, 3, Puerto de la Cruz, Santa Cruz de Tenerife 1800 781 504
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Wifi
Laundry
Babysitting
24/7 Desk
Concierge
More
Room type Options Nightly price Book
Photo of room
Double Room, Balcony
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Double Room
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Double Room
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Double Room
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants connected to a shopping center in Puerto de la Cruz

Popular property highlights

Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk
Concierge services

When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This family-friendly hotel is 14.9 mi (23.9 km) from Teide National Park and 0.2 mi (0.3 km) from Botanical Gardens.

Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

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Hotel Riu Garoé

Doctor Celestino González Padrón, 3, Puerto de la Cruz, Santa Cruz de Tenerife 38400

Hotel Amenities

Hotel Amenities

  • Hair salon
  • Concierge services
  • Total number of rooms - 190
  • Number of floors - 4
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Library
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2002
  • Free area shuttle
  • Number of restaurants - 2
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Computer station
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Terrace
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Accessible airport shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge

Languages spoken

  • English
  • French
  • German
  • Spanish

Room Amenities

Hotel Riu Garoé offers 190 accommodations with minibars and bathrobes. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • In-room safe (surcharge)
  • Rollaway/extra beds (free)
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Bed sheets not available
  • WiFi speed - 25+ Mbps

Where to Eat

Onsite venue - This buffet restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Mountain biking nearby
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site
  • Racquetball/squash on site
  • Casino nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at 11 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Debit cards

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Riu Garoé Puerto de la Cruz
  • Hotel Riu Garoé Puerto de la Cruz
  • Hotel Riu Garoé Hotel
  • Hotel Riu Garoé Puerto de la Cruz
  • Hotel Riu Garoé Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

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