With a stay at Costa Palawan Resort in Puerto Princesa (Puerto Princesa City Centre), you'll be a 5-minute drive from Robinsons Place Palawan and 6 minutes from SM City Puerto Princesa. .This beach hotel is 1.2 mi (1.9 km) from Hartman Beach and 3.1 mi (5 km) from NCCC Mall Palawan.
What's nearby
Robinsons Place Palawan - 5 min drive - 3.8 km
SM City Puerto Princesa - 6 min drive - 4.7 km
NCCC Mall Palawan - 6 min drive - 5.0 km
Hartman Beach - 6 min drive - 2.0 km
Palawan Special Battalion WW2 Memorial Museum - 8 min drive - 7.3 km
Getting around
Puerto Princesa Airport (PPS) - 11 min drive
Restaurants
Max's Restaurant - 5 min drive
Mang Inasal - 5 min drive
Mayad Cafe Palawan - 4 min drive
Kali Zoi - 5 min drive
Bo's Coffee - 5 min drive
About this property
Costa Palawan Resort
Beachfront, with full-service spa
Costa Palawan Resort offers 15 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas and include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include Swedish massages and manicures and pedicures.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and minibars. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
Onsite venue - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - Overlooking the pool, this coffee shop specializes in local and international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
Area shuttle (surcharge)
Free self parking on site
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Billiards/pool table
Full-service spa
Kayaking
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Outdoors
Barbecue grill
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Manicures/pedicures
Swedish massages
Treatment room
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
Separate dining area
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Costa Palawan Resort Puerto Princesa
Costa Palawan Puerto Princesa
Costa Palawan
Costa Palawan Resort Hotel
Costa Palawan Resort Puerto Princesa
Costa Palawan Resort Hotel Puerto Princesa
Costa Palawan Resort Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were treated like a VIP, staff were courteous, smiling and very professional particularly Front Desk person named Arlene or Erlene?. Very friendly staff
Since this property is away from the rest of the hotels, Or restaurants there’s only one choice of restaurant- food was great but if you eat late most ingredients are gone.
I’ll still recommend the property
The hotel offer airport shuttle which is great. Front desk are courteous and helpful to inquiries. The room bathroom and toiletries needs better offering. Towels given daily were not consistent. One key card given and extra card will cost you 500 pesos deposit. I agree with others that the restaurant food and tasting lacks flavor. We were there for a whole week and breakfast buffet is almost same and not very tasty. Also I honestly don’t know why most staff in the restaurant loves to chat and flirt/tease each other around hotel guest to hear rather than focusing on their job or keeping it professional. We decided to eat out after breakfast. The hotel resort overall was great and very clean, we lived the beach views and to walk around after breakfast. Another thing that employees needs training is to consistently greet the hotel guess whenever we walk by them, There were some who says hi and then some awkwardly stare at you or walk pass you without saying anything, again we were there for an entire week. In Manila we stayed for 5 days, every employee there stood and greet the guests whenever we walk by them. The new lifeguard was great btw. He’s been there for a month and used to work for Red Cross I think. He’s very knowledgeable and even assisted us during low tide when my young son wanted some shells. He made our hotel experience better! The beach area and pool is great for kids to enjoy, Massage hut by the beach needs better cleaning but the massage itself was great.
On the shore and great views and able to kayak around right off the beach. Massages on the beach. Service was great overall. Rooms were nice and s lot of space.
Art
Stayed 2 nights in Jun 2024
6/10 Okay
CAROLINE LOIS
15 June 2024
CAROLINE LOIS
Stayed 5 nights in May 2024
6/10 Okay
Verified traveller
10 Apr 2024
Disliked: Staff & service
Reception Staff need Customer Service Training
Bad start to stay when power would not turn on in room with entry card. Reception staff refused to believe it was faulty instead insisting we were not inserting card correctly. Eventually maintenance person sent who needed to rewire the power. Would have been nice if reception had taken our concerns seriously when first mentioned. Room was also full of mosquitos as a door had not been closed - reception ignored our concern.
Remainder of stay when not having to interact with reception staff was excellent.
The staff were very friendly, but they do not display the level of service in the restaurant we are accustomed to. For example, they did not clear away dirty dishes during meals & never asked if we wanted anything else. The buffets had limited options & empty dishes were not filled again.
Hotel was dire. Room cleanliness appalling. Smelly fridge not cleaned in years. Linen dirty. Food - tuna sandwich without tuna. Tv without remote control.
Issues brought up with reception AND hotels.com poorly addressed.
Shower required a dancing act to get wet.
On returning home. Chat with Hotels.com left everything to be desired.
Request for complaints email was met with we don’t do that. So this review is now about both hotels.com and the hotel. Both a disaster.
Request for chat transcript promised but not received.
Filipino food was excellent, pizza and burger was disappointing. Had to keep getting a new wifi password constantly because it would keep expiring
Verified traveller
Stayed 5 nights in Feb 2024
10/10 Excellent
John
Travelled with partner
2 Mar 2024
Liked: Amenities
Lovely resort hotel - pay only a small amount extra for a pool room. Patio doors lead to your own balcony with steps down into the pool. Buffet style breakfast and we also enjoyed a grill night on Friday with singing duo. Reasonably easy to reach town using the motorised tricycles and the hotel offers complimentary airport pick-up and return
We enjoyed out stay. The pools were great. Breakfast on the Patio near the beach was so nice I did not want to leave. I would have been happy to stay longer.
Resort costa palawan was quite beautiful!’lovely grounds and swimming pool ! Rooms are big and sleeps comfortably! Sound proof ! Hotel staff is very friendly and helpful! Love their exotic plants and flowers ! Hotel is tucked away on the beach ! Breakfast is excellent lots of options and local dishes as well ! Pool closes at 10 pm ! The beach is not nice ! Water looks brown and always low tide till 1pm that’s when the ocean will reach the shoreline! Check in is quick and they accept cash and credit cards ! Very relaxed and quiet resort! I had a great time ! Their food and drinks are excellent!
The room was spacious, the staffs are friendly. The foods at the restaurant are tasty and well priced. The included breakfast was filling, selection was ok.
I had a massage and it was really good.
My only comment was the toilet rolls, they give us tiny rolls every day which I find odd. Other than that, I highly recommend this hotel.