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Costa Palawan Resort

3.0 star property

Photo gallery for Costa Palawan Resort

Terrace/patio
Exterior
Deluxe Suite
View from property
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Free airport shuttle
  • Room service
  • 24/7 front desk

Explore the area

Map
Libis Road cor. Hagedorn Road, San Pedro, Puerto Princesa, Palawan, 5300
  • Robinsons Place Palawan
    ‪5 min drive‬
  • Hartman Beach
    ‪6 min drive‬
  • Palawan Special Battalion WW2 Memorial Museum
    ‪8 min drive‬
  • Puerto Princesa (PPS)
    ‪11 min drive‬

Room options

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin

Classic Twin

Classic Twin

  • 31 sq m
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Pool Access

Pool Access

Pool Access

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Queen

Classic Queen

Classic Queen

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Living area

Family Studio Suite

  • 103 sq m
  • Sea view
  • Sleeps 6
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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Best Western Plus The Ivywall Hotel - Palawan

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  • Spa
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, (440)
The price is AU$153
for 1 room
includes taxes & fees
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About the area

Puerto Princesa

With a stay at Costa Palawan Resort in Puerto Princesa (Puerto Princesa City Centre), you'll be a 5-minute drive from Robinsons Place Palawan and 6 minutes from SM City Puerto Princesa. .This beach hotel is 1.2 mi (1.9 km) from Hartman Beach and 3.1 mi (5 km) from NCCC Mall Palawan.

What's nearby

  • Robinsons Place Palawan - 5 min drive - 3.8 km
  • SM City Puerto Princesa - 6 min drive - 4.7 km
  • NCCC Mall Palawan - 6 min drive - 5.0 km
  • Hartman Beach - 6 min drive - 2.0 km
  • Palawan Special Battalion WW2 Memorial Museum - 8 min drive - 7.3 km

Getting around

  • Puerto Princesa Airport (PPS) - 11 min drive

Restaurants

  • ‪Max's Restaurant - ‬5 min drive
  • ‪Mang Inasal - ‬5 min drive
  • ‪Mayad Cafe Palawan - ‬4 min drive
  • ‪Kali Zoi - ‬5 min drive
  • ‪Bo's Coffee - ‬5 min drive

About this property

Costa Palawan Resort

Beachfront, with full-service spa
Costa Palawan Resort offers 15 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas and include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include Swedish massages and manicures and pedicures.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and minibars. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
Onsite venue - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - Overlooking the pool, this coffee shop specializes in local and international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costa Palawan Resort Puerto Princesa
Costa Palawan Puerto Princesa
Costa Palawan
Costa Palawan Resort Hotel
Costa Palawan Resort Puerto Princesa
Costa Palawan Resort Hotel Puerto Princesa

Costa Palawan Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 275 reviews
Rating 8 - Good. 98 out of 275 reviews
Rating 6 - Okay. 45 out of 275 reviews
Rating 4 - Poor. 11 out of 275 reviews
Rating 2 - Terrible. 12 out of 275 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like a VIP, staff were courteous, smiling and very professional particularly Front Desk person named Arlene or Erlene?. Very friendly staff Since this property is away from the rest of the hotels, Or restaurants there’s only one choice of restaurant- food was great but if you eat late most ingredients are gone. I’ll still recommend the property
Stayed 3 nights in Nov 2024

2/10 Terrible

tony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To far away from everything and to isolated, beach from basically useless
Stayed 3 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food.
Stayed 4 nights in Jul 2024

8/10 Good

C. Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2024

8/10 Good

Julie May, Brentwood

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel offer airport shuttle which is great. Front desk are courteous and helpful to inquiries. The room bathroom and toiletries needs better offering. Towels given daily were not consistent. One key card given and extra card will cost you 500 pesos deposit. I agree with others that the restaurant food and tasting lacks flavor. We were there for a whole week and breakfast buffet is almost same and not very tasty. Also I honestly don’t know why most staff in the restaurant loves to chat and flirt/tease each other around hotel guest to hear rather than focusing on their job or keeping it professional. We decided to eat out after breakfast. The hotel resort overall was great and very clean, we lived the beach views and to walk around after breakfast. Another thing that employees needs training is to consistently greet the hotel guess whenever we walk by them, There were some who says hi and then some awkwardly stare at you or walk pass you without saying anything, again we were there for an entire week. In Manila we stayed for 5 days, every employee there stood and greet the guests whenever we walk by them. The new lifeguard was great btw. He’s been there for a month and used to work for Red Cross I think. He’s very knowledgeable and even assisted us during low tide when my young son wanted some shells. He made our hotel experience better! The beach area and pool is great for kids to enjoy, Massage hut by the beach needs better cleaning but the massage itself was great.
Stayed 5 nights in Jul 2024

8/10 Good

Art

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the shore and great views and able to kayak around right off the beach. Massages on the beach. Service was great overall. Rooms were nice and s lot of space.
Stayed 2 nights in Jun 2024

6/10 Okay

CAROLINE LOIS

Stayed 5 nights in May 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Reception Staff need Customer Service Training
Bad start to stay when power would not turn on in room with entry card. Reception staff refused to believe it was faulty instead insisting we were not inserting card correctly. Eventually maintenance person sent who needed to rewire the power. Would have been nice if reception had taken our concerns seriously when first mentioned. Room was also full of mosquitos as a door had not been closed - reception ignored our concern. Remainder of stay when not having to interact with reception staff was excellent.
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Stayed 1 night in Mar 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, but they do not display the level of service in the restaurant we are accustomed to. For example, they did not clear away dirty dishes during meals & never asked if we wanted anything else. The buffets had limited options & empty dishes were not filled again.
Stayed 1 night in Apr 2024

2/10 Terrible

larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else. Book somewhere else
Hotel was dire. Room cleanliness appalling. Smelly fridge not cleaned in years. Linen dirty. Food - tuna sandwich without tuna. Tv without remote control. Issues brought up with reception AND hotels.com poorly addressed. Shower required a dancing act to get wet. On returning home. Chat with Hotels.com left everything to be desired. Request for complaints email was met with we don’t do that. So this review is now about both hotels.com and the hotel. Both a disaster. Request for chat transcript promised but not received.
Dirty and smelly fridge. Also linked to the no electricity circuit. So when room key out. No fridge. So essentially useless
Tv remote
Spot the tuna
Stayed 2 nights in Mar 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ... shame about the food
Well appointed hotel. Great staff .... but the food service leaves a lot to be desired.
Stayed 2 nights in Mar 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax and unwind. Great staff, super friendly and great service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!! but…
Filipino food was excellent, pizza and burger was disappointing. Had to keep getting a new wifi password constantly because it would keep expiring
Stayed 5 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Lovely resort hotel - pay only a small amount extra for a pool room. Patio doors lead to your own balcony with steps down into the pool. Buffet style breakfast and we also enjoyed a grill night on Friday with singing duo. Reasonably easy to reach town using the motorised tricycles and the hotel offers complimentary airport pick-up and return
Stayed 4 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Feb 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with pools and set up well
Stayed 5 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay. The pools were great. Breakfast on the Patio near the beach was so nice I did not want to leave. I would have been happy to stay longer.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Ken

Stayed 2 nights in Feb 2024

10/10 Excellent

Gemma

Stayed 2 nights in Jan 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort costa palawan was quite beautiful!’lovely grounds and swimming pool ! Rooms are big and sleeps comfortably! Sound proof ! Hotel staff is very friendly and helpful! Love their exotic plants and flowers ! Hotel is tucked away on the beach ! Breakfast is excellent lots of options and local dishes as well ! Pool closes at 10 pm ! The beach is not nice ! Water looks brown and always low tide till 1pm that’s when the ocean will reach the shoreline! Check in is quick and they accept cash and credit cards ! Very relaxed and quiet resort! I had a great time ! Their food and drinks are excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, the staffs are friendly. The foods at the restaurant are tasty and well priced. The included breakfast was filling, selection was ok. I had a massage and it was really good. My only comment was the toilet rolls, they give us tiny rolls every day which I find odd. Other than that, I highly recommend this hotel.
Stayed 3 nights in Feb 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely spot for relaxation and seclusion.
Stayed 3 nights in Jan 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities and service.
Stayed 2 nights in Jan 2024