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Room type Options Nightly price Book
Standard Room Two Double Beds
35 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard King
35 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room Two Double Beds
44 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Triple Room - with a double bed
35 square metres
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior King Bed
44 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Beach hotel near Cruise Ship Terminal

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This all-inclusive hotel is 0.2 mi (0.4 km) from Bay of Banderas and 3.7 mi (6 km) from Playa de los Muertos.

Stay in one of 155 guestrooms featuring LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, as well as phones with free local calls.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. The complimentary beach shuttle makes getting to the surf and sand a breeze.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at La Troje, one of the hotel's 3 restaurants. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Languages spoken

  • English

Show all languages

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL 48310

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • Transport to off-site activities included

Hotel Amenities

  • Concierge services
  • Total number of rooms - 155
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Porter
  • Spa treatment room(s)
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Year Built – 1950
  • Number of restaurants - 3
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Luggage storage
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Terrace
  • Couples/private dining
  • Nature reserve
  • Proposal/romance packages available
  • Free beach club nearby
  • Wheelchair accessible: No

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Room Amenities

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with safes and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with digital channels. Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • In-room climate control (air conditioning)
  • Shower only
  • Hair dryer (on request)
  • Digital TV service
  • Down comforter
  • TV size 32
  • TV size (measurement) inch
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2

Where to Eat

La Troje - This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.

Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Cascada Bar - This bar overlooks the pool. Open daily.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ecotours nearby
  • Ziplining nearby
  • Casino nearby
  • Horse riding nearby

Spa Services

  • Number of treatment rooms 1
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

No lifts

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club
  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Awards & Affiliations

  • EarthCheck
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