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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels
Reception
Couples treatment room(s), hot tub, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪18 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Single

Superior Single

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and within a 5-minute drive of Malecon. .This beach hotel is 4.4 mi (7 km) from Cruise Ship Terminal and 14.4 mi (23.1 km) from Nuevo Vallarta Beach.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 1 min walk - 0.1 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Malecon - 18 min walk - 1.6 km
  • Conchas Chinas Beach - 5 min drive - 2.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates y Cuetes - ‬2 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Malecon
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1156 reviews
Rating 8 - Good. 323 out of 1156 reviews
Rating 6 - Okay. 168 out of 1156 reviews
Rating 4 - Poor. 94 out of 1156 reviews
Rating 2 - Terrible. 78 out of 1156 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rosa M.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The railing on balcony very loose not safe for my 4 year old to be on balcony. Overall pretty good. Only missing a gym.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ireri

Travelled with partner
Everything was great we had a lot of fun and staff is amazing!:)
Stayed 1 night in Dec 2024

6/10 Okay

Herve, los angeles

Liked: Staff & service
Very old hotel in a great location
Stayed 2 nights in Dec 2024

8/10 Good

Verosil

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason Troy

Stayed 8 nights in Dec 2024

10/10 Excellent

Susan Frey

Travelled with partner
Liked: Cleanliness, staff & service
The staff and location are amazing.
Stayed 7 nights in Dec 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, the only thing i would like to say was that the room looked completely different than in the photos. Nothing big, but it just wasn't what i expected.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Liked: Staff & service, amenities, property conditions & facilities
Luis at the front desk was extremely helpful and spoke good english
Stayed 2 nights in Dec 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed now in all three Los Arcos properties. We have enjoyed them all. The pools, access to the beach and within walking distance of every kind of food you could possibly want. Staff very helpful and made a special effort give everyone a festive Christmas experience.
Stayed 7 nights in Dec 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Rudy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start when we were escorted to our hotel room there was water on the floor from the mini fridge door being left open. This hotel is old & so some things you expect to have aren’t gonna operate the way we expect in 2024. The phone inside the hotel room didn’t work and so no calls could be made to the front desk. An employee told us that many of the rooms are the same way because the cable phone lines are old. When I went downstairs to talk to the hotel manager she was quite rude and sarcastic, We had stayed in this hotel 22 years ago and my wife wanted to take a trip down memory lane, bad idea. The staff are just not professional and of low integrity which is what you would expect at an outdated hotel like this. The best part of the hotel is the location with respect to the Zona Romantica area which is old town Puerto Vallarta. My wife & I went out to the malecon to have some drinks at Señor Frogs which was great and soon after departing Señor Frogs our 14 year old son who had stayed back at our hotel room called us to tell us that a hotel employee had just entered our room with a key after knocking on the door a couple of times (we strictly forbade our son from answering the room for any reason) the hotel employee who was wearing the brown guayabera shirt quickly left the room upon seeing our son without identifying himself at all. That was at 9:30pm which is obviously not hotel room repair hours (too late) and no excuse for entering a room without permission.
Stayed 1 night in Dec 2024

8/10 Good

KARLA

Stayed 2 nights in Nov 2024

2/10 Terrible

Martin, Verdun

Stayed 4 nights in Dec 2024

10/10 Excellent

Celedonia

Stayed 3 nights in Dec 2024

8/10 Good

Shireen

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful vacation thanks to a great hotel
Very nice hotel. Perfect location. Could use some upgrades but overall, very well maintained, clean, and staff is amazing!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jeffery, San Diego

Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is mine and my husband’s 3rd year in a row coming to PV and staying at Playa Loa Arcos and we love it every time. The location is everything and the staff is awesome.
Stayed 6 nights in Dec 2024

10/10 Excellent

Luis David Castellanos De La

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed multiple times at Los Arcos. The staff are very friendly and the property is always clean.
Stayed 14 nights in Dec 2024

10/10 Excellent

Sandra Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 9 nights in Dec 2024

6/10 Okay

Arthur J

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in experience was subpar. The room itself was supposed to be a “double room king bed”, instead it was a single room with two twin beds, because they were out of king beds???
Stayed 1 night in Dec 2024

10/10 Excellent

charles, Phoenix

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Elifonso

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Dec 2024

10/10 Excellent

Roxanne

Liked: Property conditions & facilities
Wonderful staff. Right on the beach. Close to Los Muertos pier for taking a panga to Yelapa.
Stayed 1 night in Dec 2024