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Playa Los Arcos Resort & Spa

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Los Arcos Resort & Spa

On the beach, sun-loungers, beach umbrellas, beach towels
Spa
Reception
3 outdoor pools, pool loungers
Superior Room, Ocean View

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    1 min walk
  • Playa de los Muertos
    1 min walk
  • Los Muertos Pier
    2 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    28 min drive

Room options

View all photos for Superior Single

Superior Single

Superior Single

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Puerto Vallarta

With a stay at Playa Los Arcos Resort & Spa in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Bay of Banderas. .This all-inclusive hotel is 4.3 mi (7 km) from Cruise Ship Terminal and 1.2 mi (1.9 km) from Malecon.

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 2 min walk
  • Malecon - 18 min walk
  • Conchas Chinas Beach - 2 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates y Cuetes - ‬2 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Resort & Spa

On beach with 3 outdoor pools, near Playa de los Muertos
Playa Los Arcos Resort & Spa offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 162 guestrooms featuring refrigerators and plasma televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mi Pueblito, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 596 reviews" "
Rating 8 - Good. 195 out of 596 reviews" "
Rating 6 - Okay. 92 out of 596 reviews" "
Rating 4 - Poor. 51 out of 596 reviews" "
Rating 2 - Terrible. 39 out of 596 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Germano Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I visit every year
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time, we celebrated our wedding anniversary and my birthday. The food was so delicious, we appreciated everything. Highly recommend this place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Uriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está hermoso en las áreas de afuera, en cuarto está a limpio lo único es que yo me quedé en el cuarto 414 y la puerta esta un poco en malas condiciones… pero el personal súper amable en recepción Luis Miguel tiene un muy buen servicio al cliente y ni se diga de la señora que nos atendía al llegar al restaura súper amable:) recomendado 10 de 10
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia Jacqueline

Stayed 4 nights in Aug 2024

6/10 Okay

Michelle Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took 3 days of cold showers and complaining until we finally got hot water. The "all inclusive" and restaurant options are very misleading! The bar, restaurant and buffet are all the same area. You can order a la carte, but you have to pay half price. The "restaurant" is a 3 course meal that you can only go to with a reservation 24 hours in advance and with a voucher. We only got 2 vouchers for a 10 night stay. Buffet themes / meals were not listed/posted. We had to pay to eat at other restaurants twice because the menu at the buffet was not anything we would/could eat. If we knew in advance, we could have used our "vouchers" for those days. Hours of the pool are only 10am to 10pm. Should be earlier at the very least. Bar and buffet staff were all very friendly and welcoming. View from the dinning area and infinity pool was beautiful...saw many wonderful sunsets over dinner.
Stayed 10 nights in Aug 2024

10/10 Excellent

Victor Hugo, WALWORTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with family.
Stayed 9 nights in Aug 2024

6/10 Okay

Manuel

Liked: Amenities
Rooms are not the one I pay fore they don’t change
Stayed 4 nights in Aug 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service
Location is really good
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service
El servicio al cliente es exelente y los empleados muy amables
Stayed 6 nights in Aug 2024

10/10 Excellent

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Stayed 6 nights in Jul 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our small family had a blast staying at this hotel for a week. Good food, great ambience, nice service. Will be back here in the future for sure.
Stayed 6 nights in Jul 2024

8/10 Good

Lucero

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Side of the hotel we were on needs to be upgraded, furniture and restroom was very outdated and old. Took a while to get warm water in the shower, toilet was clogged although we did not flush toilet paper. Food was delicious, bar hours need to be extended.
Stayed 3 nights in Jul 2024

4/10 Poor

Corinne

Stayed 4 nights in Jul 2024

4/10 Poor

Robin Renay

Stayed 7 nights in Jul 2024

4/10 Poor

Yadira Gallego

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has ton of mold everywhere. Unsafe and mold is covered by paint
Stayed 7 nights in Jul 2024

8/10 Good

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Overall it was a nice stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful! Food was delicious.
Stayed 7 nights in Jul 2024

10/10 Excellent

Edwar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly and hospitable staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Amenities
Great customer service! Food was amazing. Miguel was awesome, it is super close to everything so you can walk.
Stayed 4 nights in Jul 2024

8/10 Good

Curt

Excellent!! Relax vibe ! Great service! Best location:)
Stayed 4 nights in Jul 2024

2/10 Terrible

CHARLENE

Stayed 7 nights in Jun 2024

2/10 Terrible

Samantha, Denver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024