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Mercure Sydney Parramatta

4.5 star property

Photo gallery for Mercure Sydney Parramatta

Exterior
Front of property - evening/night
Exterior
Sports facility
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
106 Hassall Street, Rosehill, NSW, 2142
  • Queens Wharf Reserve
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪10 min walk‬
  • University of Western Sydney Parramatta Campus
    ‪19 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 32.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1003)
The price is AU$265
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Novotel Sydney Parramatta

About the area

Sydney

With a stay at Mercure Sydney Parramatta in Sydney (Rosehill), you'll be a 2-minute drive from Rosehill Gardens Racecourse and 6 minutes from Qudos Bank Arena. .This family-friendly hotel is 3.1 mi (5 km) from Westmead Hospital and 4.1 mi (6.5 km) from Accor Stadium.

What's nearby

  • Rosehill Gardens Racecourse - 10 min walk
  • Qudos Bank Arena - 6 min drive
  • Accor Stadium - 6 min drive
  • Westmead Hospital - 7 min drive
  • Sydney Showground - 7 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 165 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Sydney? This hotel has 1431 square feet (133 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Mercure Sydney Parramatta has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1431 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 17 065 560 885

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 999 reviews
Rating 8 - Good. 352 out of 999 reviews
Rating 6 - Okay. 172 out of 999 reviews
Rating 4 - Poor. 92 out of 999 reviews
Rating 2 - Terrible. 42 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged for accommodation
Stayed 1 night in Jan 2025

10/10 Excellent

Kenei

Stayed 1 night in Nov 2024

6/10 Okay

Peter

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Quite disappointing
Very tired and in need of TLC Musty smell Good location Served its purpose however very disappointing Restaurant was not open on a Saturday night
Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The shower had mould and the carpets were stained and in good need of a clean. The restaurant is closed on weekend and you cannot order room service. Lucky there is food options across the road. There was only 2 towels instead of 4 so had to call reception but staff brought the extra towels up straight away. For the price we paid for the room I expected more. I wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for the wonderful hospitality shown by all the staff and we enjoyed the local last minute dinner options
Stayed 2 nights in Nov 2024

4/10 Poor

Genevieve

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Coming in at night and the signage and lighting for the property was so obscure that we didn’t notice it and drove straight past. The room we were allocated was right next to an elevator shaft and we heard that elevator go up and down ALL night, also there appears to be no sound proofing on the windows and on quite a busy road so the traffic noise compounded the elevator noise.
Stayed 1 night in Nov 2024

10/10 Excellent

annalise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2024

2/10 Terrible

Anushri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty not worth the price
Felt like a 2star hotel mould in the bathroom towel was dirty
Stayed 1 night in Nov 2024

8/10 Good

Paul, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Odette

Disliked: Property conditions & facilities
A very tired hotel needing upgrading.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Sukritta

Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Stayed 1 night in Oct 2024

4/10 Poor

Matika

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The restaurant was great, however we woke to find bed bugs in our room.
Stayed 1 night in Oct 2024

6/10 Okay

Mitch

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms spacious. Good for families. Bathrooms very old, mould on tiles and shower curtain very bad. Had requested and confirmed direct with property x3 rooms side by side, however on checkin all rooms on separate floors.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Stayed 1 night in Sep 2024

4/10 Poor

sonia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is three star standard - no way is it 4.5 stars. Staff were lovely. But they were understaffed at breakfast so couldn’t keep up with the service. Breakfast food was good quality. But the room condition was quite frankly awful. Paint falling off the walls, mould on the bathroom tiles. Curtains looked like they were 30 year old. I booked a queen room but ended up with single beds. Room service finished at 9pm and there was only maccas or KFC to chose from for food. Fine if it had a 3 star rating. Awful for 4.5 star.
Stayed 1 night in Sep 2024

8/10 Good

Kazuyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Murali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable stay
Room was very noisy with motor noise running all night. They upgraded me to a king room but that was just 2 single beds pushed together with a gap in the middle. Sheet didn’t fit the bed and only covered 3/4 of the length. Entrance to the hotel was poorly lit and difficult to find when arriving at night.
Stayed 2 nights in Jul 2024

8/10 Good

Cassandra

Stayed 1 night in May 2024

10/10 Excellent

Atta-ul Momin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Mercure Parramatta and I must say it exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was delighted with the room upgraded for me without any extra charges. assigned to me. The room was spacious, well-appointed, and spotlessly clean. The bed was extremely comfortable, ensuring a great night's sleep. I also appreciated the thoughtful amenities provided, which added an extra touch of luxury to my stay. The hotel's facilities were top-notch. The hotel's location was also perfect, providing easy access to the venue we were attending. One of the highlights of my stay was the exceptional service from the hotel staff. They were always ready to assist with a smile, and their attention to detail truly made me feel valued as a guest. Overall, my stay at Mercure Parramatta was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable and memorable experience. I look forward to returning in the future. Thank you.
Stayed 3 nights in Jul 2024

6/10 Okay

Andrew

Stayed 3 nights in Mar 2024