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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
10 restaurants, lunch, dinner served; international cuisine
Family Suite, 1 Bedroom, Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry

Explore the area

Map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Macao Beach
    ‪25 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED)

Suite (RENOVATED)

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

  • 45 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Punta Cana

With a stay at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive in Punta Cana (Uvero Alto), you'll be 2 minutes by foot from Sirenis Aquagames Water Park. .This all-inclusive property is 7.4 mi (11.8 km) from Macao Beach and 19.2 mi (30.9 km) from Bavaro Beach.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk - 0.2 km
  • Macao Beach - 25 min drive - 11.9 km
  • Iberostar Golf Course - 28 min drive - 23.0 km
  • Cana Bay Golf Club - 28 min drive - 20.7 km
  • Arena Gorda Beach - 30 min drive - 21.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Spoon - ‬6 min drive
  • ‪Wink - ‬6 min drive
  • ‪Buffet Macao - ‬1 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 813 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. This property also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Macao, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 12 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 12 bars/lounges
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Sirenis Punta Cana Resort Casino Aquagames
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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2603 out of 4399 reviews
Rating 8 - Good. 728 out of 4399 reviews
Rating 6 - Okay. 462 out of 4399 reviews
Rating 4 - Poor. 279 out of 4399 reviews
Rating 2 - Terrible. 327 out of 4399 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family trip. The kids enjoyed daily sports (paddle, tennis, archery, soccer and volleyball in the beach). Staff were nice and helpful.

2/10 Terrible

Majid Reza

Disliked: Staff & service, property conditions & facilities
I don’t honestly know how this hotel got so many starts. I can’t emphasize enough how disappointing it was going to this hotel for our whole family. The lobby is so outdated with horrible looking front desks which is so dirty and such mostly unprofessional supervisors around who talk to you as if they own the hotel and don’t respect anyone. I watched them talk to several people with enormous disrespect. I saw little cockroaches in the buffet around food and I peaked to see the hallways to kitchen from the buffet, it is disgustingly dirty. I can’t imagine the conditions these food are being prepared in. There was dust everywhere. Staff are having a party in the buffet while people had to look everywhere for utensils. My mom left her watch in the spa one evening by the end of spa hour, the next morning it was not there and no one for the next five days even cared to call, email, or message to tell us what happened to our stolen watch while we were there. Rooms were not any better. They were cheaply renovated with very tiny sinks. This hotel exceeded our worst expectations of a bad hotel.
Stayed 10 nights in Dec 2024

4/10 Poor

Lisa Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice. It was very busy when we arrived and disorganized. The pools and beach are well maintained. The buffet restaurants ran out of cutlery many times.
Stayed 7 nights in Dec 2024

2/10 Terrible

Denise

Liked: Property conditions & facilities
Food was excellent. Check in and bar service very poor
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard, Wauseon

Welfrin was Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do. Fantastic beach!

10/10 Excellent

Stacey Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing vacation!! Luz and the entire staff were so hospitable and helpful!! We will be coming back again!
Stayed 5 nights in Dec 2024

4/10 Poor

Randy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
9 day stay with 3 kids (13,11,7). Good points: - the ducks in the pond - the beach was beautiful Bad points: - arrived to room and it wreaked like musk and was super humid even with AC on. - no beer stocked in the fridge on arrival and brought it up to the concierge right after we checked in and didn’t see beer for in the fridge for 4 days and only after leaving the cleaner a large tip. - large lines at all the bars due to often only 1 bartender. Took a long time for drinks. - buffets were often out of cups and cutlery. - servers were unhappy and slow often didn’t receive a drink until a meal was almost complete or actually completed. Not sure why they all don’t have self serve juices, pop, water and beer, would ease the burden on staff and customers. - guy selling excursions by the pool offered a discount if he could take a picture of our 7 year old daughter that was in a bikini to send to his boss. Went to the customer service to complain the woman didn’t think anything of it but the young man behind the counter agreed that it was unacceptable and said a rep would come talk with me. No one showed. - frequently ignored kids when they would go to the servers for virgin drinks. - gift shop items are severely over priced. If you want suntan oil or sunscreen don’t forget to pack it $30-$160 for it on the resort. There were some mini bottles for $14. Summary: Go somewhere else, 3 star at best. We made the most of it and still had fun despite constant inconveniences.
Stayed 9 nights in Dec 2024

10/10 Excellent

Claudiu Aurel, Fredericksburg

Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort as all of amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yuanyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and quiet place.
Stayed 5 nights in Dec 2024

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Expedia check in
Stayed 7 nights in Dec 2024

6/10 Okay

Rajesh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel and activities and amenities all are pretty decent.Expedia packages includes many additional advantages, that is awesome. Even during the peak season, we do not have spend too much time waiting at beach or pool or food lines.. Food: Buffets are good. Pretty flat taste, and not much options for taste modifications. Wine is decent. Not much options for vegans other than salad and cold food. A La Carte restaurants are awesome, specially Mediterranean, Italian and Japanese. Coffee shop, breach restaurants, sports bar adds / bit of variations. Lot of activities round the day, Theatres, Party clubs, clean and natural environment is very rewarding. Avoid: Ultimate Leisure Club related invites and traps.. The group say something, sale something and hook one to a expensive plans than they have offerings.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tayeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the service was excellent - thank you and luz is the best
Stayed 7 nights in Dec 2024

4/10 Poor

Pramod, Centreville

Travelled with family
Disliked: Staff & service
The customer service is terrible and lack of vegetarian options at an all inclusive was appalling. Beware of the resort trying to sell u some timeshare
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan, Grinnell

Stayed 5 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Frisianne Marie

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

4/10 Poor

Kevin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The resort started out promising. The problems began with the property giving us the wrong room. We paid for a family suite and they put us in a romance suite. They fixed this very quickly, but things went downhill from there. Our new room had stains on the headboard, marks in the bathroom walls that looked like mold and the tub was riddled with stains. And the couch looked so worn out that we only felt comfortable sitting on it with a sheet on it. The room also had a smell that couldn’t be explained. After speaking with other guest this seemed to be a common theme for some people not all. We were asked if we wanted to attend a breakfast with a raffle and presentation. Knowing what the presentation would be, we turned it down but staff insisted that we could attend the complimentary special breakfast and leave after. We attempted to attend the breakfast just for them to try to force us to partake in the presentation. Across the resort are stains on furniture. Most of which we ignored until it was our reservation night at one of the restaurants. We saw 2 cockroaches on our table. The staff is not the issue, the issue was simply cleanliness. There were times when we would receive new sheets and towels both with stains.
Stayed 5 nights in Dec 2024

8/10 Good

Sam Ayad

Travelled with family
Expedia staff (Stephanie & Luz) are the best. They are welcoming and explaining the process softly. Thank you for your help
Stayed 7 nights in Dec 2024

10/10 Excellent

Sebastian

Liked: Property conditions & facilities
we had a great week with the family. great staff, excellent stay
Stayed 8 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay; very easy to access everything and the hardest working employees around.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias al grupo de trabajo. Fueron unas vacaciones geniales. Luz y Elizabeth en check in muy amable. Shyntia fue una conciiege muy buena y dedicada. El equipo de entrenamiento es lo mejor. Sony excelente bailarin y animador. ANIMACIÓN SUPER!!!! GRACIAS fue muy grata experiencia
Stayed 7 nights in Dec 2024

4/10 Poor

Uni Wei

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room not clean at all. Found socks on the sofa, and cockroach in the bathroom. There is only one receptionist for the Expedia customer, which is inconvenient. Many staff are not good at speak english. Buffet restaurant smells bad all the time (Didn’t know why). The only thing can accept is the water park because kids can have extra fun in the hotel. Overall not recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the Grand Sirenis Resort in Punta Cana. We love that the resort is spread out and that there are a lot of different dining options. The staff is always friendly and helpful.
Stayed 6 nights in Dec 2024