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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Garden view
View from property
Terrace/patio
Outdoor wedding area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Punta Blanca Golf Course
    ‪8 min drive‬
  • Cana Bay Golf Club
    ‪11 min drive‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Exterior

Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (4304)
The price is AU$1,340
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Barceló Bávaro Palace - All Inclusive

About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 5.8 mi (9.4 km) from Macao Beach and 3.5 mi (5.7 km) from Arena Gorda Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 23 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars, 20 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Toro
  • Gallos
  • Ciao
  • Ipanema
  • Isla

Things to do

  • 13 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Free water park access
  • Full-service spa
  • Golf course
  • Lifeguards on-site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • A hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor hot tub
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 834 out of 1719 reviews
Rating 8 - Good. 323 out of 1719 reviews
Rating 6 - Okay. 264 out of 1719 reviews
Rating 4 - Poor. 120 out of 1719 reviews
Rating 2 - Terrible. 178 out of 1719 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, love it there
Stayed 2 nights in Nov 2024

2/10 Terrible

Anel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Very Bad experience at this hotel too many negative things Omg!!!!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Nika

Liked: Staff & service
Extremely happy with Hard Rock Punta Cana and will be coming back again in January 2025
Stayed 4 nights in Nov 2024

8/10 Good

Ellen

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We loved that you had a wrist band for your room, no more worrying about losing your card or disactivationg it by putting it too close to phone. Grounds were beautiful. Staff needs a lesson in customer service. There was a abundance of security. I loved the king sized bed in the room. Shout out to Leandro who went above and beyond.
Stayed 1 night in Nov 2024

8/10 Good

Rangely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good overall. One thing I did not like was the fact that if you want to party at night there is only one place for a hotel so big and you have to pay for your alcohol.
Stayed 2 nights in Nov 2024

8/10 Good

Alimamy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hard Rock Hotel Punta Cana was absolutely amazing! The resort itself is stunning, with so much to offer for all ages. The staff were incredibly friendly and attentive, making our experience even more enjoyable. We’re already planning to return! The only issue we encountered was the pull-out couch in the family room—it was very uncomfortable and caused some back pain. It would be fantastic if Hard Rock could upgrade these to something more suitable for restful sleep. The food was decent, though not the highlight of our trip. Overall, we had a wonderful time and can’t wait to come back for another visit!
Stayed 4 nights in Nov 2024

6/10 Okay

Masai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Vrettos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Raul H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Rainieris, Nashua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio con los carritos de golf de renta
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff, Clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Manuel

Stayed 3 nights in Oct 2024

8/10 Good

Mario, VILLA NUEVA

Travelled with family and small children
Liked: Cleanliness, amenities
No todo está incluido, hay comidas y bebidas que deben ser pagadas
Stayed 3 nights in Nov 2024

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that every single worker we interacted with was lioking for a tip. I have no issue with tipping but if in in the middle of lunch at the buffet you dont have to interrupt me 4x's to inform me that your shift is over and someone else is coming on.
Stayed 1 night in Nov 2024

10/10 Excellent

Rubyna, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing! It is great for the occasion we were here for, which was a South Asian wedding. For my own personal tastes though, it is excessively huge. I prefer smaller resorts where I don't need to get on a tram to get from one end of the resort to another. Having said that, the staff and service are excellent, food options are good and plenty, and there are no issues with things to keep you busy. Highly recommend for people who like "city-like" resorts.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raymond, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hardrock was amazing! Something for everyone. Way too much rock music though. A verity would have been nice
Stayed 7 nights in Nov 2024

6/10 Okay

Raquel

Travelled with family
Disliked: Staff & service, amenities
We didn’t like the food and service was poor. WE DID NOT GET VIP SERVICE
Stayed 6 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been better for the money i spent.
Overall it was ok toilet handle was broke sliding divider between bedroom and bathroom would not stay closed . No xbox in the room fridge did not stay cool. Fold out beds were not comfortable. Spa was under construction.
Stayed 7 nights in Nov 2024

2/10 Terrible

Elias

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
did not like the cart train system.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

John

Travelled with family
Disliked: Staff & service
First time staying at the HardRock, and definitely the last. Very Americanized … doesn’t feel like you are in a tropical paradise. Property is insanely big. You need to take a trolley everywhere. Staff around hotel (housekeeping, bar areas, lobby) were not friendly - you must say hello before anyone acknowledges you. Felt like the staff only went out of their way for you if they knew you were tipping. Buffet was mediocre, 1/2 waterslides were under construction, rooms were very nice, restaurants especially the steakhouse was sensational.
Stayed 3 nights in Nov 2024

8/10 Good

MANUEL

Travelled with group
Liked: Cleanliness
Nuestro cuarto se inundaba cada vez que llovía
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessua

Stayed 3 nights in Jul 2024