Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property

Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
The Reserve Adults Only Suite Ocean Front | Beach/ocean view
Exterior
Garden view
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪12 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Bavaro Beach
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Surprise my Stay

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedroom Master Suite

  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

The Reserve Presidential Suite Ocean Front Adults Only

  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite Garden View Adults Only

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

The Reserve Adults Only Suite Ocean Front

  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

The Reserve Adults Only Suite Ocean View

  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Ocean Front

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean Front

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

Master Suite Swim-Up

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

The Reserve Adults Only Junior Suite Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Swim-Up

  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Master Suite Swim-Up

  • 175 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

The Reserve Adults Only Junior Suite Swim Up

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, Garden View

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Master Suite Deluxe

  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

A stay at Paradisus Palma Real Golf & Spa Resort All Inclusive places you in the heart of Punta Cana, a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 1.8 mi (2.9 km) from Los Corales Beach and 2.3 mi (3.8 km) from Cortecito Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Downtown Punta Cana - 9 min drive - 5.8 km
  • Cortecito Beach - 11 min drive - 3.8 km
  • Los Corales Beach - 12 min drive - 2.9 km
  • Bavaro Beach - 17 min drive - 4.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 596 individually furnished guestrooms, featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 11 outdoor swimming pools, you can spend some time at the private beach. This Colonial property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at THE LUNCH BOX FAMILY KITC, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 11 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Cana? This property has 69277 square feet (6436 square meters) of space consisting of a conference center and 13 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 5400 per pet (varies based on length of stay)
Welcoming dogs only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 646 out of 1082 reviews
Rating 8 - Good. 192 out of 1082 reviews
Rating 6 - Okay. 123 out of 1082 reviews
Rating 4 - Poor. 56 out of 1082 reviews
Rating 2 - Terrible. 65 out of 1082 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Karen Salom Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentlemen at excursion desk were very nivmce and helped us with everything we needed.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jan Alda Pama

Stayed 3 nights in Dec 2024

10/10 Excellent

Milutin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

mahsa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

satish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overalll it was good experience, though in restaurants food should br properly heated
Stayed 5 nights in Dec 2024

10/10 Excellent

jamoonie

Stayed 4 nights in Dec 2024

10/10 Excellent

Teresa

Stayed 7 nights in Dec 2024

10/10 Excellent

Joely

Stayed 3 nights in Dec 2024

8/10 Good

Purnima

Stayed 4 nights in Dec 2024

8/10 Good

Juliet, chicago

Stayed 4 nights in Nov 2024

10/10 Excellent

taumara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. These was my 7 time visiting these hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Dilfuza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great; however, the resort lacked entertainment for kids.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cadette Lancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property! Such a great experience
Stayed 4 nights in Dec 2024

8/10 Good

Danielle, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and there were pools for everyone. Never been to a property with so many pools. Property has amazing dinner options and restaurants. However, I had a bathroom showered that flooded and was never repaired. Booked 2 rooms but was given rooms on opposite ends of the property. So my mother was alone on other side of property. Front desk staff did not work hard to correct this error.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with family
Very clean and attentive
Stayed 3 nights in Dec 2024

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the swim up suite! It was perfect for our family of 5
Stayed 5 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Suzana

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I recently spent five nights at an all-inclusive resort in Punta Cana, and unfortunately, I left feeling disappointed. Despite promises of luxury and convenience, several aspects of the stay fell short. One of the biggest issues was securing reservations for specialty restaurants. Over my five-night stay, I couldn’t get a spot at any of them, which was frustrating for an all-inclusive experience. The buffet, while offering variety, often served food that was cold and of questionable quality. To make matters worse, service was incredibly slow, despite the staff being friendly and trying their best. On the positive side, housekeeping was excellent—our room was consistently clean and well-maintained. However, the room service app was never functional, adding to the inconvenience. The beach area was well-kept, and the resort did a good job managing the sargassum, which was a nice touch. The resort also wasn’t ideal for families with young children. The pool area was limited, and there were few kid-friendly activities or amenities. I was also told I could access the nearby Melia water park for free, but later learned there was a fee and I had to watch a long "video" (likely a timeshare pitch) to get passes. Though the staff was friendly, slow service and poor communication made it hard to fully enjoy the stay. Given these issues, I wouldn’t return to this resort, especially when there are better options in the area, particularly for families.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. The only thing we have to say is that they should change the stake provider for the steak cause is terrible quality. Also the Mexican restaurant they should double check the plates.
Stayed 3 nights in Dec 2024

6/10 Okay

Sidionio andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hi guys it definitely not a 5 star hotel it seems a bit outdated lack of restaurants foods great but overal experience seems more like a golf resort for the boys …….over priced but staff is great
Stayed 7 nights in Dec 2024

10/10 Excellent

Tatiana Elena

Stayed 3 nights in Nov 2024

10/10 Excellent

Iris M

Stayed 4 nights in Nov 2024