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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
Coffee shop
4 bars/lounges, swim-up bar, poolside bar
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    ‪8 min walk‬
  • Arena Gorda Beach
    ‪8 min walk‬
  • Punta Blanca Golf Course
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

Junior Suite, Ocean View (B2C-US)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (C)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Courtyard View (Superior, E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, U)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (L)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (4327)
The price is AU$3,501
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Barceló Bávaro Palace - All Inclusive

About the area

Punta Cana

With a stay at Hotel Riu Palace Punta Cana - All Inclusive in Punta Cana (Bávaro), you'll be a 1-minute drive from Arena Gorda Beach and 6 minutes from Iberostar Golf Course. .This all-inclusive property is 8.6 mi (13.8 km) from Macao Beach and 12.3 mi (19.9 km) from Bavaro Beach.

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Iberostar Golf Course - 6 min drive - 2.9 km
  • Punta Blanca Golf Course - 6 min drive - 3.7 km
  • Cana Bay Golf Club - 8 min drive - 5.8 km
  • Cortecito Beach - 19 min drive - 8.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Arena Gorda Beach
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 676 guestrooms featuring minibars and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 indoor tennis courts
  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Tennis
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1178 out of 2228 reviews
Rating 8 - Good. 560 out of 2228 reviews
Rating 6 - Okay. 273 out of 2228 reviews
Rating 4 - Poor. 93 out of 2228 reviews
Rating 2 - Terrible. 124 out of 2228 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Hollie Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Joquen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved RIU Palace Punta Cana!! The staff is super friendly and accommodating.. the food choices throughout the day will have you torn between all.. nice and clean.. my only dislike is the room service menu cause I know yall can do better.. bt besides that “Best Vacation Ever”
Stayed 4 nights in Nov 2024

6/10 Okay

Tammie

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
What I dislike about bathroom it smelled of urine the toilet boil brush was keep next to the toilet with a watery substance. I realize when i dump it the urine smell went away. Lucky enough I travel with Clorax wipes. I don't think something like this should be kept inside the guess room when House Keeping is coming in every day. The food was okay at best you can definitely tell the food was recycled. But the staff was outstanding with being helpful. I read the reviews so i didn't expect to much.
Stayed 3 nights in Nov 2024

6/10 Okay

BRANDON, ROSLYN

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this property all I can say is amazing

6/10 Okay

Nathalia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Just OK, nothing spectacular. The hotel is very old and you can quickly tell it needs some TLC. The AC's in the room don't cool very well and take away the moisture, my books and clothes were all damp. Some areas have mold, toilets dont flush well, but the showers were great. The liquor was bottom shelf at best. Most people are drinking beer and champagne for a reason. Very underwhelmed with the quality of drinks. Food was pretty good. Buffet near the pool was great for lunch. Water park was a good 15 minute walk. There are many Riu hotels on this property and the water park is shared by all. The park itself was fun. No alcohol or food at the park, just sodas.
Stayed 4 nights in Nov 2024

10/10 Excellent

adib

Stayed 5 nights in Nov 2024

6/10 Okay

Sean

Stayed 3 nights in Nov 2024

8/10 Good

Nikhil

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lydia Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is beautifully maintained and clean. Staff were friendly and helpful. Food was excellent. I would definitely stay here again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Sabreen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at RIU PALACE PUNTA CANA WAS HORRIBLE . yes the employees service was great . It wasn’t them it was the HOTEL OVERALL overall it was a mess especially for them to be get the amount of money they get . Sports bar / Lounge had little to no food selection only boiled hotdogs that sat out all day , cold cheese & hard bread . Uncooked mega burgers with no condiments . Electric went out consistently within the whole hotel and in order for yours to work in your room you have to insert your key on the wall and play with the switches in the room . You have to ask for covers . Room smell like mold and have a muggy moist feel in the room . Room service terrible . Only have PORK PRODUCTS.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff will make serving you and making you happy there TOP priority.
Stayed 6 nights in Nov 2024

8/10 Good

Adela

Liked: Staff & service, property conditions & facilities
Everything is perfect except rooms has a smell
Stayed 7 nights in Nov 2024

6/10 Okay

Kareem

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Akobir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always happy and helpful, it makes a big difference on a vacation.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome job
Stayed 4 nights in Nov 2024

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning, I check into the resort on 11/22/24 , where I expected to have an amazing experience, however I was met with several problems. Upon entry to my room 1011 my outlets did not work so I was unable to charge my phone. I immediately went to the front desk where they sent someone to look at it. The man juggled the cord and it came on and that’s what he explained I had to do, which was very unsafe. On Saturday 11/23/24 while trying to get ready for a big birthday celebration I was here for I had no power at all due to the power going out in the entire resort. I called for someone to come assist leaving me standing in the hallway for a period of time I went to the front and the man at the desk seemed to be upset that I was upset. My room was changed to 1011 , however I missed my ride and lost $150.00 deposit out down. Sunday morning when I woke up my purse was full of tiny bugs and I was dumping them out. I was so disgusted and outraged. As I was leaving the resort and scared to miss my ride I left for the day and was gone all day and was not able to speak to anyone. When arrived back to the resort I found roaches on my bathroom sink and in the shower. As I was packing my bags on Monday 11/25 there was the same small bugs that was in my purse coming from my suitcase. I had to remove everything and shake it out and they were falling out a lot. When I started looking closer I had a bunch of bugs on the beads well. As I was leaving out my room to go to the front a roach
Stayed 3 nights in Nov 2024

10/10 Excellent

Girvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Mauricio

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was on a floor level almost a mile from the beach, the dresser was falling apart, the AC rattled, we found a roach, the linens and furniture where spotted with paint the shower was half broken and the ice machine in our vicinity was broken the whole time
Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel

Stayed 5 nights in Oct 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 7 nights in Nov 2024

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in the room worked
Stayed 5 nights in Nov 2024