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The reception and restaurant staff were very friendly and helpful. Specially Ms Anna Wong from the restaurant. She is always smiling and goes around to ask the guests they are ok. The room we stayed is very clean and spacious and we enjoyed our stay very much . The only setback the hotel is that guests can smell the foul air from the nearby Filipino market Once you stand outside the lobby. Because of the hotel is across the market, the surrounding area gets pretty busy . May not be pleasant if you are on holiday.

I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!

Great service, clean and nice property in a good location.

Love all except the service that we need connecting room but they don’t fulfill it😂

Very nice hotel, will be staying here next time I’m in KK.

Great location, great service and great food