Best Western Plus City Centre/Centre-Ville

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus City Centre/Centre-Ville

Italian cuisine
Indoor pool
View from property
Exterior
Premium bedding, memory-foam beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Quebec City Convention Center
    13 min walk
  • Grand Theatre of Quebec
    13 min walk
  • Théâtre Capitole
    15 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    19 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Business Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Québec City

A stay at Best Western Plus City Centre/Centre-Ville places you in the heart of Québec City, within a 5-minute drive of Parliament Building and Quebec City Town Hall. .This golf hotel is 1.4 mi (2.2 km) from Citadel of Quebec and 1.5 mi (2.3 km) from Battlefields Park.

What's nearby

  • Parliament Building - 17 min walk - 1.4 km
  • Quebec City Town Hall - 3 min drive - 2.0 km
  • Citadel of Quebec - 3 min drive - 2.2 km
  • Place Royale - 4 min drive - 2.6 km
  • Château Frontenac - 6 min drive - 3.0 km

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 19 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪L'ANTI Bar & Spectacles - ‬4 min walk
  • ‪Restaurant Saigon Bangkok - ‬1 min walk
  • ‪Korrigane - ‬3 min walk
  • ‪Le Nektar - ‬4 min walk

About this property

Best Western Plus City Centre/Centre-Ville

Hotel with a 24-hour fitness center, near Parliament Building
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 177 guestrooms featuring refrigerators and iPod docking stations. Your memory foam bed comes with premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a vending machine.
Enjoy Italian cuisine at NouVo Cuisine & Mixologie, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon.
NouVo Cuisine & Mixologie - This bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM–11 AM on weekdays and 7 AM–noon on weekends: CAD 17-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Private picnics

Family friendly

  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 10 2024 to November 29 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 2023-11-30, 020952

We should mention

Pool access available from 7 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 722 out of 1461 reviews" "
Rating 8 - Good. 459 out of 1461 reviews" "
Rating 6 - Okay. 165 out of 1461 reviews" "
Rating 4 - Poor. 73 out of 1461 reviews" "
Rating 2 - Terrible. 42 out of 1461 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris, Dieppe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our go-to hotel whenever we are visiting Québec City. It’s a nice 15-20 minute walk to Old Québec, there are good food options nearby and the hotel staff and amenities are always great.
Stayed 2 nights in Aug 2024

8/10 Good

cory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Helpful staff. Close to the bus tour stop. Onsite parking (outside) so was convenient for the Thule box on the roof. Ran into trouble with this in other hotels.
Stayed 3 nights in Aug 2024

6/10 Okay

Katherine, East Brunswick

Travelled with family
Disliked: Property conditions & facilities
Hotel was outdated and needed an upgrade. The bed/headboard had visible wear and tear, as well as the bathroom. Sofabed was so uncomfortable. I can feel the springs on my ribs and back while sleeping. Hotel location was close to dinings/bar, but felt unsafe walking around due to several homeless people in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with information. They were very kind. The hotel was clean. I didn't like that the parking lot was not paved but had a gravel ground. It was not easy to walk on and when it rained, there were lots of muddy puddles. Not to mention, this is not good to drive on with your vehicle.
Stayed 4 nights in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot rough and hard to find a spot
Stayed 1 night in Aug 2024

8/10 Good

Xi, North York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot fairly close and with security cameras.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
L’hôtel et la chambre était bien, par contre les lits étaient beaucoup trop mou.
Stayed 1 night in Aug 2024

6/10 Okay

Frederick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Séjour correct
Odeur nauséabonde forte a la chambre...ameublement use. Bon service et personnels accueillants.
Stayed 1 night in Aug 2024

10/10 Excellent

TENZIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and helpful. Liked the over all experience.
Stayed 1 night in Aug 2024

6/10 Okay

Legni

Travelled with family
Liked: Amenities
I loved the location since it is just a 30-minute walk to where the action is. The hotel looks pretty nice from the outside but the inside was not that great. My room had a bad smell that the hotel tried to hide by cranking up the A/C. There is only 2 elevators in the property and one was broken upon arrival. I left 4 days later and the elevator has not being repaired. I wasted lot of time just waiting for the one operational elevator.
Stayed 3 nights in Aug 2024

8/10 Good

Tammy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Flooring

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Big open rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Arkadiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. The staff is friendly and helpfull.The suite is spacious, bright, very functional and very clean. It was quiet, and the beds were comfortable. Nice and modern bathroom with a good shower
Stayed 1 night in Aug 2024

2/10 Terrible

Jane S

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Awful. Elevators broken and only 1 available. Waited over 30 minutes to take elevator from 6th floor to leave. ALL guests were very angry. Everyone we spoke to said they will not return. Parking was also 32 a night extra (parking in a vacant lot). Visitors were upset about this added cost and the lack of transparency.
Stayed 2 nights in Aug 2024

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Amenities
Very nice
Stayed 2 nights in Aug 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Property conditions & facilities
Less then averege
I was disappointed with my stay at this hotel. First of all, I was not expecting to pay an extra 32$ for parking considering the price of the hotel+ the parking was on gravel. Super hard to roll the luggage. Other than that, our room had a smell of a wet dog which was pugent when we entered the room. But room was clean. The AC in our room was noisy and personally I would've prefer have body soap dispensers instead of little bottles which would've made the site more ecofriendly.... One of the 2 elevators were broken down, creating massive trafic and wait...
Stayed 1 night in Aug 2024

6/10 Okay

Eduardo

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is nice but parking cost extra $32 and it is very crowded (I got a scratch in my bumper). Room was clean but AC was poorly maintained making a lot of noise. The AC would not cool and the issue was the thermostat with poor instructions given to guests. Only one elevator working and would be full at the top floors, 2nd and 3rd floors would have to wait several ups and downs to get to the lobby.
Stayed 1 night in Aug 2024

8/10 Good

WIlliam

Liked: Cleanliness, staff & service
It’s an aging property. But did the trick
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Location
Stayed 1 night in Aug 2024

6/10 Okay

NANCY, NOBLETON

Liked: Staff & service
Stayed 1 night in Aug 2024