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Rydges Lakeland Resort Queenstown

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Outdoor pool, pool loungers
Standard Room
Poolside views, open daily
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • SKYCITY Wharf Casino
    6 min walk
  • Steamer Wharf
    6 min walk
  • TSS Earnslaw Steamship
    7 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

View all photos for Lake View King Room

Lake View King Room

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room

Lake View Family Room

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property
Swiss-Belsuites Pounamu Queenstown
Washer
Dryer
Free WiFi
Outdoor space
4.2 out of 5, Very good, (1213)
The price is AU$389
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Swiss-Belsuites Pounamu Queenstown

About the area

Queenstown

With a stay at Rydges Lakeland Resort Queenstown in Queenstown (Queenstown City Centre), you'll be steps from Lake Wakatipu and 6 minutes by foot from SKYCITY Wharf Casino. .This eco-certified hotel is 0.4 mi (0.7 km) from Fear Factory Queenstown and 0.5 mi (0.8 km) from Toi o Tahuna.

What's nearby

  • TSS Earnslaw Steamship - 7 min walk - 0.6 km
  • Queenstown Beach - 9 min walk - 0.8 km
  • Kiwi and Birdlife Park - 13 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km
  • Queenstown Gardens - 19 min walk - 1.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬9 min walk
  • ‪Patagonia Chocolates - ‬8 min walk
  • ‪Smiths Craft Beer House - ‬8 min walk
  • ‪Mrs. Ferg Beach Street - ‬7 min walk
  • ‪Madam Woo - ‬9 min walk

About this property

Rydges Lakeland Resort Queenstown

Eco-certified Queenstown hotel in Queenstown City Centre with a sauna
Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy local cuisine at Bazaar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Queenstown? This hotel has 7126 square feet (662 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bazaar - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Reds Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (NZD 25.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 39 for adults and NZD 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Motorised watercraft
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (7126 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1002 reviews" "
Rating 8 - Good. 341 out of 1002 reviews" "
Rating 6 - Okay. 239 out of 1002 reviews" "
Rating 4 - Poor. 129 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent on check in. Hotel sowing its age a little. Very convenient to Queenstown city centre
Stayed 1 night in Aug 2024

4/10 Poor

Sonja

Disliked: Property conditions & facilities
The beds were excellent. Excellent hot water supply. Cold water tap to bath had no water. Had to run shower on cold to put cold water in bath. Water pressure for shower pitiful. Shower either very hot or cold. No way could control heat of shower apart from hot or cold Leak from bath/shower running along metal strip between corridor carpet and bathroom tiles. No heating in bedroom. No shower cap or anything like that.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading marketing and room descriptions
We were very disappointed. We booked a junior suite overlooking the lake. We got a dingy, grubby, old and small room on the 1st floor. No majestic lake views...just the carpark, road and park adjoining the lake. After complaining the reception we where moved to an alternate room, on level 5. Unfortunately the room was exactly the same as the original. Still old, dingy, not clean...and small. Higher up, but still no lake view. There is an large outdoor common patio area that blocked all views. Unfortunately, while Rydges has a great location and was classy years ago...it is long past it now. I know there are refurbs happening in parts, but until completed the owners need to change their marketing and room descriptions and stop misleading customers to expect something more than you can deliver. The rooms we saw were NOT suites and should not be promoted that way...and sold for the rates asked. The only good thing to report on was the service and care shown by the duty manager. Harry deserves 5 stars for going above and beyond in sorting the problems.
Stayed 3 nights in Jul 2024

6/10 Okay

Mykaela

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, beautiful location and property. Would visit again. :)
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my mum for her birthday from the end of June to early July. The staff were extremely friendly and answered any questions we had. Their breakfast buffet was a plus! Plenty of options to choose from. We also loved the views from our room and the convenience of the location. The main town was within walking distance. Highly recommend booking here if you appreciate good service, convenience and location. We will be back again for sure!
Stayed 6 nights in Jun 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff in lobby were super helpful at all times. Easy getting transport from hotel to ski fields Room service dinner menu could be better great view from room
Stayed 7 nights in Jul 2024

10/10 Excellent

David and Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Harry & his fellow team members greeted us with a warm welcome. The housekeeping staff kept our room pristine. Parking is limited but plenty available on street if required. The breakfast was out of this world with freshness & variety. Very close walking distance to town and plenty to see & do. Sitting there on our balcony watching the sun go down was breathtaking. Definitely recommend anyone to stay at Rydges.... ps the beds are soooo comfy!!
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The view is spectacular. Loved the disco music in the lifts. Family room was fine. No fan in bathroom and boiling kettle behind TV didn’t feel safe. Staff lovely and helpful. Couldn’t chrome cast to tv as issue with the tv wifi which wasn’t good. Easy walk into town.
Stayed 4 nights in Jul 2024

6/10 Okay

Michelle

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Rooms were very basic and not the same as the photos. Some staff was great. Cleaning didn’t happen until late in the day some days. Location was awesome and beautiful views.
Stayed 3 nights in Jul 2024

6/10 Okay

Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms very run down. Limited onsite parking
Stayed 3 nights in Jul 2024

6/10 Okay

Jye

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Slightly out dated , the toilet had a dodgy flusher
Stayed 1 night in Jul 2024

2/10 Terrible

Shashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not good at al the staff didn't know hw to talk to the client 🙄 😕 very Rude not friendly at al
Stayed 3 nights in Jun 2024

4/10 Poor

Marjunette, Lexington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Significantly understaffed. Housekeeping did not occur, even after we specifically requested it from the concierge. The water splattered harshly out of the bathroom sink faucet either scalding hot or ice cold. Plumbing maintenance desperately needed. Walls between rooms are paper-thin. Could easily hear the person in the next room talking at seemingly normal levels.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joan Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was stunning. Great position as the bus stop was directly in front of the hotel.
Stayed 7 nights in Jun 2024

8/10 Good

Michelle Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location easy walk to town, I read a heap of reviews after I booked and people were really bagging this hotel and I thought I had made mistake booking it. The staff were great, the room was really nice and clean. The location was amazing, only downside was the walls are thin so you could hear louder conversations between rooms for us this was only 1 night and honestly for about 30 minutes so was not really an issue.
Stayed 4 nights in Jun 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We really enjoyed our stay, reason for lower property rating is because of the shower too hot and having to climb over bath. Also massive stains on carpet and in fridge. Someone would have been charged to get this cleaned or replaced and it has not been done. We did have a lovely stay, joining rooms was also great.
Stayed 1 night in Jun 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was not ready 30 mins prior check in time (this is also happened to me 8 years ago) we were offered another room which was nice however this room had a bed with broken slats, a shower that leaked and kept changing temperature scolding us, and a basin sink that would fill while using and would take mins to drain. When mentioned to reception they said they would let maintenance know. Nothing was done about it or an alternative offered for the duration of our stay. Housekeeping was not completed until after 4pm each day, I had to request to be prioritised as we did not want to come home to am unmade room/clean towels/toiletries. This request was met but we were told that this is standard practice as check ins take priority. This is concerning as our room was not ready 30 mins prior to check in. The solution you would think would be to employ enough staff to be a me to manage the large volume of rooms and housekeeping. This was all the case 8 years ago. It seems to be the way they run their business. I will not be returning to this hotel. Staff were helpful and kind, but the business model is questionable.
Stayed 5 nights in Jun 2024

8/10 Good

Mickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 2 nights in May 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, early check-in and parking which is sometimes hard to get, awesome check-in Staff, big smile and cheerful, will be back.
Stayed 2 nights in May 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are a little small but the view of the lake and mountains is spectacular. Parking is great as it’s not restricted. If you stay right in town there are parking limits. It was only a pleasant 10 minute walk to town . One day we had to remind reception out room was not made up . This is a great reasonably priced convenient place to stay
Stayed 5 nights in May 2024

6/10 Okay

Ranjit Kuar

Needs electric blankets n heat pump . Wall heater took forever to warm up n the shower head needs changing . Water flow very weak
Stayed 3 nights in May 2024

10/10 Excellent

Firozur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024