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Candlewood Suites Durham by IHG

2.5 star property

Photo gallery for Candlewood Suites Durham by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Reception
Fridge, microwave, stovetop, dishwasher

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1818 Highway 54, Durham, NC, 27713
  • Research Triangle Park
    ‪18 min walk‬
  • Streets at Southpoint Mall
    ‪4 min drive‬
  • Duke University
    ‪13 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Durham

When you stay at Candlewood Suites Durham by IHG in Durham, you'll be in the business district, within a 5-minute drive of Research Triangle Park and Streets at Southpoint Mall. .This hotel is 8.3 mi (13.3 km) from Duke University and 13.5 mi (21.8 km) from North Carolina State University.

What's nearby

  • Research Triangle Park - 18 min walk - 1.5 km
  • Streets at Southpoint Mall - 4 min drive - 3.8 km
  • North Carolina Central University - 7 min drive - 8.3 km
  • Lenovo - 9 min drive - 10.6 km
  • Duke University - 13 min drive - 13.3 km

Getting around

  • Durham Station - 15 min drive
  • Raleigh-Durham International Airport (RDU) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cookout - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬11 min walk
  • ‪Golden Corral - ‬15 min walk

About this property

Candlewood Suites Durham by IHG

Hotel in Durham with a fitness center and a 24-hour business center
Candlewood Suites Durham by IHG offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 122 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Durham by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Durham
Candlewood Suites Durham
Candlewood Suites Hotel Durham
Candlewood Suites Durham Hotel
Durham Candlewood Suites

Candlewood Suites Durham by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 200 out of 578 reviews
Rating 8 - Good. 146 out of 578 reviews
Rating 6 - Okay. 94 out of 578 reviews
Rating 4 - Poor. 55 out of 578 reviews
Rating 2 - Terrible. 83 out of 578 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 2 nights in Dec 2024

2/10 Terrible

j

Stayed 1 night in Dec 2024

6/10 Okay

Johnathan

Stayed 1 night in Nov 2024

2/10 Terrible

Elisia kay-lee

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Yanier, Richmond Hill

Stayed 4 nights in Oct 2024

4/10 Poor

Jailyne

Stayed 1 night in Oct 2024

6/10 Okay

Dee

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The "kitchen" had NOTHING. i had to ask for plates and silverware
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Budget Friendly for LT Stays

Great hotel for the price. My room had a musky odor. Since I was out of the room for the majority of the time I was in Durham, it was not a deal breaker.
Stayed 3 nights in Oct 2024

2/10 Terrible

Maxine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very obvious linens were not changed. Dirty footprints on walls.
Stayed 2 nights in Oct 2024

8/10 Good

Patricia Ramirez

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The furnishings in our room were very worn, the coffee and toiletries were not stocked
Stayed 2 nights in Oct 2024

2/10 Terrible

Caitlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a suite and it was very dirty. There were huge stains on the furniture and the was a weird smell emitting from the carpet in the hallway.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Charisse

Liked: Staff & service
Disliked: Cleanliness
The staff was helpful but the rooms are less to be desired they need to do a better job cleaning especially in the current state of the world today
Stayed 2 nights in Oct 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering our room, it was evident that the cleaning had been rushed and incomplete. The sheets had dried bloodstains, indicating that they were not changed but just made up. Additionally, there was dirt and dust on all surfaces, so I had to wipe them down to avoid getting our clothes dirty. The dresser drawer was broken, and the kitchen backsplash was dirty. The shower walls were also covered in dirt. There were very few kitchen supplies available, such as one spoon and one knife, and the inside of the cupboards was dirty as if they hadn't been cleaned in a long time. The dishwasher not only had mouse droppings in it but was also broken and missing the top rack. In addition, none of the lights in the kitchen were working, including the one above the sink in the bathroom. When we asked for extra towels we were told that there were none. Due to the business of the week with it being the State Fair, we didn't have another option for a place to stay so we basically cleaned the room ourselves, purchased disposable kitchenware and made do with what we had. If someone was to ask me if I would recommend this place I would say No! I do want to say though, the staff that we did see and communicated with were very friendly. As for the parking lot, it had great lighting and we felt very safe in the parking lot. There were a lot of good restaurants in the area and
Stayed 5 nights in Oct 2024

4/10 Poor

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people working there were very nice and helpful. The room I stayed in was rundown; discolored and peeling toilet seat, cracked bath tub, rubber glove tied around the shower head, beat up cabinets.
Stayed 2 nights in Oct 2024

4/10 Poor

Zatasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

2/10 Terrible

Shaleash

Rooms are not updated. Low budget. Furniture old, curtains, old. Just poor condition and cleanliness of hotel. The hotel even smelled old.
Stayed 1 night in Oct 2024

10/10 Excellent

Willie, Grand Blanc

Stayed 2 nights in Jun 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rayvon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Grady

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jamal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was excellent, the first room we went into the refrigerator icemaker didn’t work. The stove was busted no glasses or silverware in the room The microwave didn’t work. This room needed a lot of work. The other room they moved us to the microwave didn’t work in that one room 108 also the toilet paper dispenser in the bathroom was not there. But the staff did their best.
Stayed 1 night in Sep 2024

2/10 Terrible

Dayshell

Stayed 3 nights in Sep 2024