2/10 Terrible
Amy
Travelled with family
23 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering our room, it was evident that the cleaning had been rushed and incomplete. The sheets had dried bloodstains, indicating that they were not changed but just made up. Additionally, there was dirt and dust on all surfaces, so I had to wipe them down to avoid getting our clothes dirty. The dresser drawer was broken, and the kitchen backsplash was dirty. The shower walls were also covered in dirt. There were very few kitchen supplies available, such as one spoon and one knife, and the inside of the cupboards was dirty as if they hadn't been cleaned in a long time. The dishwasher not only had mouse droppings in it but was also broken and missing the top rack. In addition, none of the lights in the kitchen were working, including the one above the sink in the bathroom. When we asked for extra towels we were told that there were none.
Due to the business of the week with it being the State Fair, we didn't have another option for a place to stay so we basically cleaned the room ourselves, purchased disposable kitchenware and made do with what we had. If someone was to ask me if I would recommend this place I would say No!
I do want to say though, the staff that we did see and communicated with were very friendly.
As for the parking lot, it had great lighting and we felt very safe in the parking lot. There were a lot of good restaurants in the area and
Amy
Stayed 5 nights in Oct 2024