Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Exterior
Terrace/patio
Meeting facility
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Raleigh

With a stay at Hilton Garden Inn Raleigh /Crabtree Valley in Raleigh (North Hills), you'll be a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center. .This hotel is 3.7 mi (6 km) from North Carolina Museum of Art and 4 mi (6.4 km) from North Carolina State University.

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.1 km
  • North Hills Shopping Center - 5 min drive - 5.5 km
  • North Carolina State University - 5 min drive - 6.5 km
  • North Carolina Museum of Art - 7 min drive - 6.1 km
  • Lenovo Center - 7 min drive - 7.4 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Auntie Anne's - ‬11 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬9 min walk
  • ‪Kanki Japanese House of Steaks - ‬12 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 149 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 miles.
Enjoy American cuisine at Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Raleigh? This hotel has 6049 square feet (562 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
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Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
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Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 953 reviews
Rating 8 - Good. 181 out of 953 reviews
Rating 6 - Okay. 48 out of 953 reviews
Rating 4 - Poor. 17 out of 953 reviews
Rating 2 - Terrible. 14 out of 953 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. The outdoor patio was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Stayed 1 night in Dec 2024

8/10 Good

Mandi

Travelled with family
Liked: Amenities
We enjoyed our stay. Nice hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shantaye Myler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jami, Lathrop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was amazing. The young man at the front desk went out of his way to make everything perfect. There was one person - a woman working the breakfast that went out of her way to be rude- the Expedia app said they provide room service so I called to get coffee and breakfast brought up. Turns out they only provide evening room service. No where do they tell you this. The woman said in a curt tone, “You’re going to have to come down and get it yourself”. Wow. Every other staff member was kind and professional. I will come back but now I know not to get breakfast there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice but busy area. Close to shopping and beltline.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kathryn

Stayed 1 night in Dec 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean and expensive hotel. We were unable to turn the heat up to stay warm in the room. We asked for blankets and they came readily. For the money, really didn't think being warm would be an issue.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick and Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sararuth

Travelled with family
Liked: Cleanliness, staff & service
Staff on last day check out was rude and distracted
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Preston

Stayed 2 nights in Nov 2024

10/10 Excellent

Alestacia

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal for a great room. The amenities were off the charts as well. Fed me like a king for breakfast. No charge!💪💪
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, from front desk to bar/restaurant!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff, Chesterfield

Travelled with family
Liked: Staff & service
The staffs were amazing. Great room conditions, best breakfast at a hotel that we’ve been too even better than some of the five star hotels we’ve stayed at in the past. This will be our hotel of choice the next we’re in Raleigh again! Thank you a wonderful experience
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a nice hotel. However, during our stay, the heat was out in the lobby which made it nearly impossible to enjoy the breakfast buffet. Also, the pool was a little chilly. Other than that, the room was very nice and the bed slept great!
Stayed 2 nights in Nov 2024

10/10 Excellent

ravinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly and courteous staff. Room was nice and quiet. Very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024