I arrived early (7:25am) off of a cruise, the door was locked, the lobby dark. I rang the buzzer to no avail. A guest came out about 10 minutes later for a smoke, he let me in to wait. Another family arrived and I let them in. The desk person arrived at 9:10, so beware the desk or availability is not 24 hour. Desk people were pleasant and helpful. There is a small space for luggage storage prior to check in. The location is excellant. Bus stop is just across the street with access to hop on hop off as well. Hotel is located on main shopping street and many eateries and activities within walking distance. My roon was double bed with private bath. The room was clean, bath small, fresh linens. The bed, for me, was uncomfortable, very flat and hard. Make sure you have a EU converter for electrical access. No food service. It was adequate for 1 night post cruise and shuttle pick up early to airport.