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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪7 min walk‬
  • The Crossings Golf Club
    ‪3 min drive‬
  • Cultural Arts Center Glen Allen
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Glen Allen

When you stay at Candlewood Suites Richmond North Glen Allen by IHG in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Richmond Raceway and Broad Street. .This hotel is 12.7 mi (20.5 km) from Short Pump Town Center and 13.9 mi (22.3 km) from Kings Dominion.

What's nearby

  • Henrico Sports & Events Center - 7 min walk
  • The Crossings Golf Club - 3 min drive
  • Lewis Ginter Botanical Garden - 8 min drive
  • Richmond Raceway - 13 min drive
  • University of Richmond - 17 min drive

Getting around

  • Ashland Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Candlewood Suites Richmond North Glen Allen by IHG

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond North Glen Allen by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 598 reviews
Rating 8 - Good. 177 out of 598 reviews
Rating 6 - Okay. 91 out of 598 reviews
Rating 4 - Poor. 55 out of 598 reviews
Rating 2 - Terrible. 69 out of 598 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for two nights and it was an ok stay but the room and the hotel overall was not very clean
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Barely adaquate, not what I expected from chain
THere was a musty smell in the room, the refirdgerator did not work and had not for a long time based of the smell inside the derilict device. Unsure of HVAC functionality. Poorly stocked amenities in the room, ie coffee and sweetners. Also applied to coffee supplie in the lobby. Staff was friendly.
Stayed 2 nights in Nov 2024

6/10 Okay

Aiden

Stayed 1 night in Oct 2024

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Lamont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Cleanliness
Rooms were very clean and neat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A lovely stay, the room was clean. We stayed in a King suite and I have say it was a pleasant stay. The suite came with a large living area and nice size counter area with mini fridge. The living area connects to a large bathroom, with big vanity and shower area and jetted tub. The bedroom was open with a very comfortable bed. I didnt care too much for the breakfast, overall our stay was pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Jessi

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and room but y’all don’t have breakfast for the price i paying the room cuz i nedvgttt boom trdd.
Stayed 1 night in Sep 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quick stay
One night quick stay. Spacious room, beds were comfortable, and room was clean. Our room was by the interstate so we could hear the traffic, but that was the expected.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Dod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically asked for a NON-SMOKER’S room. But they gave me a room that was still reeking of cigarette smoke despite the cleaning. I didn’t stay there. I checked out. They promised a refund that I am still waiting for
Stayed 1 night in Oct 2024

8/10 Good

Julio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice thanks
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

BYRON, Lynchburg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sherry

Stayed 1 night in Sep 2024

4/10 Poor

Emily

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Morgan

Stayed 2 nights in Sep 2024

10/10 Excellent

Cmdr.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There we're alot of restaurants and stores within 30 minutes of walking distance. Extremely convenient for short and long stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Sep 2024

10/10 Excellent

DeShown

Stayed 1 night in Aug 2024

8/10 Good

Melinda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff waa nice but i was staying with dogs and not happy to be on the 5th floor. Their pet fee is too high.
Stayed 1 night in Aug 2024

6/10 Okay

Anshonique

Liked: Staff & service
Disliked: Cleanliness
The room wasn’t very clean, the bathroom specifically. Also the hallway smelled pretty bad. Other than that the stay was decent.
Stayed 2 nights in Aug 2024