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Hilton Garden Inn Richmond Innsbrook

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Exterior
Reception
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    4 min drive
  • Regency Square Mall
    7 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay films

Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay films

Room, 1 King Bed, Hearing Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay films

Studio Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay films

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay films

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay films

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2570)
The price is AU$199
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Drury Plaza Hotel Richmond

About the area

Glen Allen

With a stay at Hilton Garden Inn Richmond Innsbrook in Glen Allen, you'll be in the business district, within a 5-minute drive of Short Pump Town Center and Elk's Lodge. .This hotel is 12 mi (19.3 km) from Virginia Commonwealth University and 13.3 mi (21.3 km) from Greater Richmond Convention Center.

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Henrico Sports & Events Center - 13 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 155 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Satisfy your appetite for dinner at Great American Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 2080 square feet (193 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 for adults and USD 9-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (2080 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1009 reviews" "
Rating 8 - Good. 272 out of 1009 reviews" "
Rating 6 - Okay. 103 out of 1009 reviews" "
Rating 4 - Poor. 57 out of 1009 reviews" "
Rating 2 - Terrible. 49 out of 1009 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kaday

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this location often and I receive great customer service. On the other hand the hotel bathrooms and carpet can use an upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

Anson

Stayed 1 night in Sep 2024

4/10 Poor

LaDonna

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property
Stayed 1 night in Sep 2024

8/10 Good

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it. Good for pets.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execllent clean and very nice staff breakfast was wonderful so was the staff waiting on you. Will stay again
Stayed 1 night in Sep 2024

4/10 Poor

Kyra

Stayed 1 night in Sep 2024

8/10 Good

Mcleodd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay a couple times a month and the staff is always friendly, accommodating and amazing. Only feedback this time is the wall in my room was a little worn , but great stay otherwise.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Amenities
Disliked: Cleanliness
The establishment itself was great, my problem was the plumbing, i won't go into details but, it was disgusting.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soo Yeon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms! Toilets are EXTREMELY low but overall very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Stayed 1 night in Aug 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

4/10 Poor

Sireesh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Theresa, Vinton

It was fine. Staff were polite. Miss the daily room refresh. That’s part of the hotel experience. This started with Covid and continues 4 years later.
Stayed 1 night in Aug 2024

8/10 Good

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room looked old, outdated, not clean and furniture was worn
Stayed 1 night in Aug 2024

4/10 Poor

Alicia D

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The air conditioning would not adjust in the room, so it was freezing. I had to ask for more blankets which they did bring to the room very quickly. The refrigerator was cold when I put the food in it. When I got up in the morning to get the food out to put in my cooler the Refrigerator was very hot so the food was ruined and had to be thrown away. The ice room was very hot and smelled bad. The bottom of the tub looks yucky, so I was afraid to stand in it without shoes. There was no TV guide so it was hard to know what the channels were.I would not recommend this hotel to family or friends.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The property was adequate. It was clean, safe, and well kept. Some of the staff didn't speak the best English. It seemed there were too many additional charges: weekday buffet, parking. The property was basically ok but nothing above average.
Stayed 1 night in Aug 2024

8/10 Good

Daryl

Stayed 2 nights in Aug 2024

8/10 Good

Timiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was nice. I didn’t like the fact that we had to pay to park on the premises (I’ve never paid for parking at a hotel & we’ve been all over the world, there was not complementary breakfast so we ended up eating at the local dinner and paid less for three people that we would have paid at the hotel. Also, tub backed up but the maintenance guy was quick and got the problem resolved (he needs a raise).
Stayed 2 nights in Aug 2024