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Holiday Inn Express Richmond - Midtown, an IHG Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Richmond - Midtown, an IHG Hotel

Exterior
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning
  • Housekeeping
  • Breakfast included

Explore the area

Map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Shops at Willow Lawn
    ‪11 min walk‬
  • Carytown
    ‪4 min drive‬
  • Science Museum of Virginia
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Richmond Downtown, an IHG Hotel

Breakfast included
Free WiFi
Air conditioning
Gym
4.1 out of 5, Very good, (1005)
The price is AU$213
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Holiday Inn Express Richmond Downtown, an IHG Hotel

About the area

Richmond

When you stay at Holiday Inn Express Richmond - Midtown, an IHG Hotel in Richmond, you'll be near the airport, within a 15-minute drive of Greater Richmond Convention Center and Short Pump Town Center. .This hotel is 0.6 mi (1 km) from Libbie Mill Dog Park and 0.8 mi (1.4 km) from Shops at Willow Lawn.

What's nearby

  • Carytown - 4 min drive
  • Virginia Museum of Fine Arts - 5 min drive
  • Virginia Commonwealth University - 6 min drive
  • Lewis Ginter Botanical Garden - 6 min drive
  • University of Richmond - 7 min drive

Getting around

  • Richmond Staples Mill Road Station - 8 min drive
  • Richmond Intl. Airport (RIC) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cookout - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

Holiday Inn Express Richmond - Midtown, an IHG Hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Richmond - Midtown, an IHG Hotel offers 142 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 142 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a ballroom.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 22 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Holiday Inn Express Richmond - Midtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1005 reviews" "
Rating 8 - Good. 277 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with family
Mya was extremely polite and helpful
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything worked fine except for the wifi. Overall. Stay was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lashay

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff, location, and price of the hotel. I also really liked their complimentary breakfast. Will definitely probably stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff. Updated, but not 5 star level.
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay on our way to Florida-
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Thilda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth what was charged
The floor was gross and sticky. Had to walk around with shoes on the whole time and shoes stuck to the floor every time I walked making that sticky shoe sound. It was so dirty.
Stayed 1 night in Oct 2024

6/10 Okay

Nosheen

Liked: Staff & service, amenities, property conditions & facilities
Location was good. It felt clean from far away but closer, i did notice a small ant sized bug in the bathroom, and was fearful of bedbugs after that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A practical place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have picked a better location in Richmond. This is minutes from anything that you want to do in Richmond. We have bookmark this and will be our central location for many visits to come. And the breakfast is amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan, Natrona Heights

Travelled with family
Liked: Cleanliness, amenities
The room was spacious and the beds were very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Will

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kwajo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower temps need regulating.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Will Not Stay Again
Two of three days, no hot water. Spent 600$ for three nights. Room was not cleaned once. On last day asked to have room cleaned at 8 AM. Room not cleaned. Was told later at night that day that you need to ask the day before. Absurd. Lie. Does not make aense.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location.
Stayed 1 night in Oct 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Richmond. Lobby had a nice are for guests that looks like a giant living room. Big screen TVs, giant bean bags, a huge u shaped couch and plenty of games. Great area to lounge at with the family and grownish kids. Breakfast was good too.
Stayed 1 night in Oct 2024

6/10 Okay

Breana

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mya was very helpful throughout my stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

AURELIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, good price, good location
Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Amenities
Convenient location. Comfortable room. I enjoy staying at this location. I sleep so well that I never make it to breakfast
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeremy

Stayed 1 night in Sep 2024