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Wingate by Wyndham Richmond Short Pump

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Indoor pool, open 6 AM to 11:00 PM, pool loungers
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    16 min walk
  • Sheltering Arms Institute
    3 min drive
  • Historic Tuckahoe
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    30 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel Richmond
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2511)
The price is AU$212
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Drury Plaza Hotel Richmond

About the area

Richmond

With a stay at Wingate by Wyndham Richmond Short Pump in Richmond (Short Pump), you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 13.7 mi (22 km) from Virginia Commonwealth University and 1.7 mi (2.7 km) from Sheltering Arms Institute.

What's nearby

  • Short Pump Town Center - 16 min walk - 1.4 km
  • Sheltering Arms Institute - 3 min drive - 2.8 km
  • Henrico Doctors' Hospital - 12 min drive - 14.1 km
  • University of Richmond - 14 min drive - 15.3 km
  • Lewis Ginter Botanical Garden - 15 min drive - 17.4 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬14 min walk
  • ‪Firebirds Wood Fired Grill - ‬16 min walk

About this property

Wingate by Wyndham Richmond Short Pump

Art Deco Richmond hotel in Short Pump with free breakfast
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.
Enjoy recreational amenities such as an indoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Wingate by Wyndham Richmond Short Pump. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2200 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Fireplace in reception
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 945 out of 1750 reviews" "
Rating 8 - Good. 440 out of 1750 reviews" "
Rating 6 - Okay. 203 out of 1750 reviews" "
Rating 4 - Poor. 93 out of 1750 reviews" "
Rating 2 - Terrible. 69 out of 1750 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the setup of the room, the view, the staff service, the excellent cleaning crew for housekeeping, and front desk, accessibility to several attractions, restaurants, touristic locations, and to the university close by. I did not like the parking situation, when there are events at the pier, such events use the little parking this hotel uses, and leave the guests stranded for half the day, late into 11:30pm. This was a big concern.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays ever
The hotel was really nice. It's in a really area. The rooms are super clean and comfy. We never made it to breakfast which looked nice when we walked by. Only issues we had was the toilet is so low to the floor. And the pool was cloudy. It was nice and warm and you definitely smelt the chlorine. Overall, we'll stay here everything we come back.
Stayed 2 nights in Aug 2024

6/10 Okay

Drew, Charlottesville

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property currently under renovation - the underground garage and some areas within the hotel were covered in drywall dust. Ice machine broken on some floors and others did not have working vending machines.
Stayed 1 night in Aug 2024

6/10 Okay

Karina

Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Pump stay
Comfortable stay with plenty of offerings around the property
Stayed 1 night in Aug 2024

8/10 Good

sean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like how convient it was to walk to the surrounding food and shopping
Stayed 1 night in Aug 2024

10/10 Excellent

Linda, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Coffee Tea service all day. Delicious breakfast bar Pool Upgraded rooms
Stayed 3 nights in Aug 2024

2/10 Terrible

Caroline

Disliked: Staff & service
Inflexible and Greedy
I stayed here 2x (July 25-26 and Aug 8-9) as my family is making a cross country move and this is the halfway point. The 2nd time, I booked the wrong dates, which was my fault, so when I arrived I paid for a new booking. I still had the reservation for the wrong date, so I tried to change the date to when we would be coming down to close on our old house (Aug 27-28). I did book 3rd party, but I called both the hotel and the 3rd party to try to change the dates. 3rd party spoke to someone named Quay who said they changed the dates with no additional charge. I called the property the next day and they were unaware of the change. 3rd party site reached out on my behalf and they refuse to make the change without additional payment. They also refuse to refund me, even though I stayed twice and made payment for my mistake already.
Stayed 1 night in Jul 2024

8/10 Good

Michael, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and professional.
Stayed 2 nights in Aug 2024

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff were ok super serious. I asked to switched my room for 2 queens and she laughed and said...impossible! The machine for the keys didn't work, breakfast was ok, same thing every day. Room were clean but some mold in the tub. Room attendant was super nice and sweet. Construction noise from 9 to 5pm, not pleasant!
Stayed 3 nights in Aug 2024

6/10 Okay

David

Stayed 1 night in Aug 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Shawn

Business traveller
Very outdated and smells like cigarettes in the nonsmoking room.
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not an enjoyable visit. Room not available at 3pm arrival. Poor maintenance such as inoperable exhaust fan, no toilet tissue holder, worn and damaged molding, etc. I wouldn't stay here again
Stayed 2 nights in Aug 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean. The floor was sticky. The bedskirt and sheets had stains.
Stayed 1 night in Aug 2024

4/10 Poor

Melanie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet. Good breakfast with lots to chose from
Stayed 2 nights in Aug 2024

8/10 Good

Dale

Travelled with family, Business traveller
Not bad for the money.
Stayed 2 nights in Aug 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Agnes

Stayed 2 nights in Aug 2024

8/10 Good

Lonny

Business traveller
Liked: Cleanliness, staff & service
Maid service, food service, and front desk all did an excellent job. The maintenance department here may require more resources allocated to them, however. The refrigerator and air conditioner were barely functional. TV was older and had diagonal lines on the screen, indicating it had been damaged. Also, the ice machine on the 2nd floor was out of order. The room was very clean and staff was friendly. Nice selection of food items each morning for continental breakfast. The folks who work the dining area are great! Tables and food prep areas were kept clean, food was kept fully stocked, and everything was on point. I will most likely stay here again the next time I am in the area.
Stayed 5 nights in Aug 2024