4/10 Poor
Malak
Travelled with family
20 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Terribly mean staff
Unfortunately the staff in the hotel aren’t very friendly it feels like they never worked in the hospitality Buisness. They did not help me with anything I asked, they were rude to me especially the male receptionist that said to me in an extremely mean way that he did not care that my mother and I stay outside at 3am and did not care if we made it safely to the hotel.
They then tried to charge me extra for services I did not ask, but I ended up fixing this with help of hotels.com
Anyway, I would not recommend this hotel although the rooms are clean and the breakfast was good, the staff made it very bad. Their nonchalant attitude and sometimes straight up mean attitude ruins the beauty of the place.
Would recommend stay anywhere else but there, REALLY! I can not emphasis enough the fact that these people will not do anything to make your stay pleasant, they will go the extra mile to hide useful information from you and make your stay harder.
Malak
Stayed 4 nights in Aug 2024