The general manager, Fabio, very friendly, professional and accommodating. Upon our late arrival, he waited for us until we arrived, messaged me prior to arrival and gave us a tour of the hotel. It was a small hotel but felt like a family oriented environment as the staff truly care for you to have a great visit. Complimentary breakfast was delicious and again staff were very accommodating to ensure you had a great breakfast. Highly recommend this hotel for anyone, families, couples, friends or solo, one of the best in Rimini.