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Prince's Gate Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Terrace/patio
Lobby
Designer Room
Library

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Rotorua i-SITE Visitor Centre
    2 min walk
  • Tamaki Maori Village
    3 min walk
  • Aroma Cafe
    2 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area

One Bedroom Suite (In Adjacent Building)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area

Two Bedroom Suite (In Adjacent Building)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room

Estate Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room

Designer Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1013)
The price is AU$288
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Rydges Rotorua

About the area

Rotorua

With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, within a 10-minute drive of Skyline Rotorua and Government Gardens. .This family-friendly hotel is 0.2 mi (0.3 km) from Sir Howard Morrison Performing Arts Centre and 0.2 mi (0.3 km) from Rotorua i-SITE Visitor Centre.

What's nearby

  • Tamaki Maori Village - 3 min walk
  • Rotorua Night Market - 5 min walk
  • Polynesian Spa - 6 min walk
  • Eat Street - 6 min walk
  • Rotorua Central Mall - 11 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and minibars. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Nellie Budd Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free off-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 30-30 for adults and NZD 15-15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Nellie Budd Restaurant
  • Duke's Restaurant
  • Duke's Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Hot springs
  • Indoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 38
  • Indoor private bath (no minerals) in communal space
  • Outdoor private bath (no minerals) in communal space
  • Outdoor public bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1004 reviews" "
Rating 8 - Good. 316 out of 1004 reviews" "
Rating 6 - Okay. 122 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saskia

Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem with my stay was the incredibly loud music from a concert at the Sir Howard Morrison Theatre across the road. Other than that would be happy to stay again when no concerts are on!
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, our only issue was that the bathroom was a bit cold.
Stayed 3 nights in Sep 2024

8/10 Good

vicki

Travelled with group
Nice room Uncomfortable chairs in living room No exhaust in bathroom Good proximity to town Spacious room Hot spa a bonus
Stayed 2 nights in Sep 2024

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness
Mineral pool
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruce

Travelled with partner
Prince Gate provided a warm welcome at reception and during our stay. The hotel is in great condition & our room is nicely appointed. A nice touch last night was a pianist playing in the entry. when we returned from dinner. Overall the hotel lived up to its 4.5 rating.
Stayed 1 night in Sep 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful, full of history and just beautiful. The hot pools are an added extra
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

tania

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful colonial hotel❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quaint and historical hotel. Loved the verandah and the stairs leading down to the lounge area. Nothing negative to say about our stay. Aria was a real sweetie and very hospitable in the bar and dining area, as were all the other staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadene

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

6/10 Okay

Sasha

Liked: Cleanliness, staff & service
Nice looking, good location, nice private spa. Vintage vibe. Sound proofing not the best. Friendly and welcoming staff.
Stayed 2 nights in Aug 2024

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lounges are very comfortable with nice ambiance. The outdoor hot pools are something special as is the private pool and sauna. The location cannot be better - within walking distance of most attractions. Rooms are basic, but adequate
Stayed 2 nights in Aug 2024

8/10 Good

Erica

Travelled with partner
Liked: Amenities
WOW what a beautiful hotel, a great find on our travels. Divine hotel rooms and great facilities. The three thermal pools are amazing. 10/10 Will definitely stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and charm
Love the character of this property and the location is excellent. Walking through the reception and up the stairway transports you to another era. Enjoyed our stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like putting on an old pair of slippers...........charming
Stayed 2 nights in Aug 2024

6/10 Okay

Waldi

Travelled with partner
Liked: Staff & service, amenities
The staff were very friendly and always very helpful. Our room was a bit different to what was shown on the photos. It was dated and required both a heater and the aircon on to keep the room warm. The bed was comfortable and overall the room was clean. I think it’s best for this hotel to share more photos of their rooms so that guests know that some rooms are very different to others. Or at least ask for a modern shower when you book as ours was an old bathtub with a very old fixed head shower where in the photos it showed a modern new shower and bathroom. The lobby area and lounge was very nice to sit and relax in by the fire.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew, EVANSTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm 100 plus year old historic building, fireplaces, hot pools, sauna, restaurant , walk to downtown dining and lake front next to parks and gardens and geothermal area
Stayed 3 nights in Aug 2024

6/10 Okay

Sumaporn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the price we paid, Very dated rooms, bathroom desperately need to be upgraded. Friendly staff and great location. Won’t be staying here again.
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy K.

Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024