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Centara Grand Beach Resort & Villas Krabi

5.0 star property

Photo gallery for Centara Grand Beach Resort & Villas Krabi

2 outdoor pools, pool umbrellas, pool loungers
Lobby
4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk
TWO BEDROOM BEACHFRONT VILLA WITH POOL - KING

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Breakfast available

Explore the area

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000
  • Ao Nang Beach
    ‪14 min walk‬
  • West Railay Beach
    ‪52 min walk‬
  • Tonsai Beach
    ‪86 min walk‬
  • Krabi (KBV-Krabi Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

  • Ocean view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Spa Ocean View - Double Double (Club)

  • Ocean view
  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

  • Ocean view
  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (King)

  • Ocean view
  • 111 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool, Beachfront

  • Beach view
  • 239 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

  • Ocean view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Beachfront (King)

  • Beach view
  • 183 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Centara Ao Nang Beach Resort & Spa Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (298)
The price is AU$164
for 1 room
includes taxes & fees
12 May - 13 May
Centara Ao Nang Beach Resort & Spa Krabi

About the area

Krabi

With a stay at Centara Grand Beach Resort & Villas Krabi in Krabi (Ao Nang), you'll be within a 15-minute walk of Ao Nang Beach and Pai Plong Bay. .This beach resort is 7.9 mi (12.8 km) from Khlong Muang Beach and 10.6 mi (17.1 km) from Tubkaek Beach.
View more Resorts in KrabiOpens in a new window

What's nearby

  • Ao Phai Plong Beach - 1 min walk - 0.0 km
  • Pai Plong Bay - 1 min walk - 0.0 km
  • Ao Nang Beach - 14 min walk - 1.1 km
  • Nopparat Thara Beach - 11 min drive - 3.8 km
  • Ao Nam Mao - 14 min drive - 5.9 km

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪RCA Ao Nang - ‬18 min walk
  • ‪The Omelet Restaurant - ‬10 min walk
  • ‪Last fisherman bar - ‬9 min walk
  • Coast Beach Club & Bistro Krabi Centara Grand
  • ‪Beach Bar - ‬15 min walk

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury resort on the beach, with 2 outdoor pools
Centara Grand Beach Resort & Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Cenvaree has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Lotus Court, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Lotus Court - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Suan Bua Restaurant - Overlooking the ocean and garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Hagi - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
COAST Beach Club & Bistro - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 9:30 AM to 10:30 PM at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 1,219.09 for adults and THB 609.54 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • COAST Beach Club & Bistro
  • Hagi
  • Lotus Court
  • Suan Bua Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
The following facilities are closed on Tuesday and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 3649.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1219.09 for adults and THB 609.54 for children
  • Rollaway bed fee: THB 3649.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible hotel! You feel like you are in the middle of the jungle with all the luxury of a high end hotel. We stayed in a room with a hot tub on the balcony and loved taking in the views from the privacy of our own balcony. The service was also incredible! We would definitely stay here again next time we are in Krabi
Stayed 4 nights in Feb 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming in general
Stayed 2 nights in Apr 2025

4/10 Poor

Johanna

The property is in a beautiful location but it is certainly dated in terms of the rooms and amenities and does not live up to its 5 star rating either in amenities or sadly the service despite the best attempts of some of the staff . My Visit was not helped by bout of food poisoning at one of the restaurants - an experience I understand was shared by another guest around the same time . Could deal with the rustic charm if the basics had been done right but unfortunately they were not .
Stayed 3 nights in Apr 2025

8/10 Good

Dpbetlehem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use so renovation but you can’t beat the views from the pool.
Stayed 3 nights in Apr 2025

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t recommend it.

The hotel is not clean at all, and the staff doesn't know how to provide proper service. It's also very far from everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Kristine

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Very nice, buuut

Very good service. The food there was good, but very expensive. Airport prices all over the place. You could see that some parts of the hotel was worn down. But very good breakfast, service and the place is incredible.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, totally relaxing and spectacular environment with fantastic dining options to cater all needs. All of the staff were extremely welcoming and friendly, nothing was too much for them. Great food throughout the restaurants, particularly great experience at the teppanyaki table where the chef was amazing!
Stayed 8 nights in Mar 2025

8/10 Good

Philip

Liked: Staff & service
Stayed 8 nights in Mar 2025

10/10 Excellent

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel and location is excellent, and I have no complaints. The staff were incredibly professional, knowledgeable, and friendly. The rooms were very clean and comfortable. However, I do have two suggestion—elevators should be available throughout the property to better accommodate guests with disabilities or limited mobility. Secondly, staff transportation accommodation should be available, especially for those who work late shifts. The monkey trails should not be their primary access point to the hotel.
Stayed 4 nights in Mar 2025

2/10 Terrible

Sophie

Disliked: Staff & service, property conditions & facilities
Private beach is beautiful, but hotel rooms and facilities are poorly maintained - Website images are clearly very outdated. Room was dusty and had a strange smell. Door connecting my room to the adjacent room had a broken lock, meaning other guests could easily access my room. Complimentary shuttle boat was schedule was unreliable, meaning long waiting times to check in and check out or paying a 1600 BHT for a private long boat. Front desk staff were also incredibly rude when concerns were raised, and constantly trying to get you to pay more money for things that were either complimentary or had already been booked and paid for. Booked an airport transfer with the front desk, they claimed they didn’t have a booking from me and I was forced to pay again for private taxi so that I wouldn’t miss my flight. Would not recommend, not worth the money at all.
Stayed 2 nights in Mar 2025

6/10 Okay

Leng

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Mar 2025

2/10 Terrible

scott

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Consistently poor service. The food was second rate. Limited access outside of resort. Air conditioner flooded our room everyday. They had no solution. I would not recomend this resort
Stayed 10 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for an excellent stay! 🙏🙏
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is getting old and needs renovation and the service from staff and waiters was not the best. Amazing location and good pool facilities.
Stayed 5 nights in Mar 2025

6/10 Okay

Ashish, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our experience at this property has been a mix of great location and friendly service, but with a few challenges along the way. Check-in had a bit of a hiccup. We had booked a king room but were initially assigned a double-double instead. After some discussion with the front desk, they confirmed our reservation was indeed for a king room. While none were available at first, they worked to find a solution and eventually moved us. They even considered it an upgrade, as this room included a jacuzzi on the balcony. Though it felt a bit smaller than our original room, we appreciated their effort to accommodate us. Unfortunately, this room had issues with the restroom flush, so we had to be moved again. Thankfully, the new room was really nice, with amazing views that made up for the inconvenience. The property itself has a charming feel, but it’s very outdated and in need of serious maintenance. That being said, the location is absolutely stunning, and the staff is incredibly friendly and helpful. Breakfast is decent, though not exceptional. Overall, the beautiful surroundings and welcoming staff give this place a lot of potential. With some much-needed updates and better upkeep, it could be a fantastic experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort sits inside a national park
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

camille

Travelled with family
Liked: Cleanliness, amenities
Sadly we booked a non-refundable hotel stay and they don't tell you up front that their property is only accessible by boat or you need to hike over a hill with stairs to the town. When it's super hot and humid - it was incredibly uncomfortable. What good about this property: 1. The location is super beautiful. You will see monkeys. 2. If you don't want to go anywhere else, you don't have to due to the amenities. 3. The food is pretty good. I think we enjoyed every meal there. 4. The entertainment 5. Friendly staff Now for the bad things: 1. If you enjoy exploring the nearby towns when you travel and don't like hiking in 92F with high humidity for 20-25 to get there - you won't like this place. The path was very crowded at times. People who don't stay at the resort walk over the path to stay at the beach. When they all leave after the sun sets - the resort is much more pleasant. 2. The service is not 5 star. No turn down service and at breakfast you have to seat yourself which can be a bit crazy since the tables aren't cleared quickly so you don't which ones are open. 3. The beds are very hard 4. Toilets didn't flush well 5. Shower temp was not consistent. It fluctuated from hot to cold 5 times in 5 minutes 6. Food is expensive - same price as California 7.the AC seems set at one very cold temperature so we had to keep shutting it off to manage it. 8. Rooms aren't sound resistant - the workers talking in the path outside our room woke us up. 9. no black out shades.

6/10 Okay

Mathias

Travelled with family
Liked: Staff & service

Great if it was four stars

Great hotel and location, but the hotel needs a facelift. Rooms are old, many defect things, very dark bathroom.
Stayed 7 nights in Feb 2025

4/10 Poor

Claire

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful, truly stunning beach and lush tropical jungle all around, but the resort itself was not in good condition. I booked due to its 5 star rating and it was more like a 3 or 4 star hotel as far as the facilities and rooms go. Things were shabby and in ill repair, some things in our room were falling apart on arrival like the blinds a the sliding glass door nearly fell off. We still had a nice time but definitely felt misled by the rating and paid too much for the over-all quality of the place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025