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Moor Hall Hotel, BW Premier Collection

4.0 star property

Photo gallery for Moor Hall Hotel, BW Premier Collection

Exterior
Indoor pool
Restaurant
Suite, 1 King Bed, Non Smoking, Jetted Tub
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
  • Sutton Park
    ‪6 min drive‬
  • Belfry Golf Club
    ‪8 min drive‬
  • Aston Wood Golf Club
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Garden View

Superior Room, 1 Double Bed, Non Smoking, Garden View

Superior Room, 1 Double Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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3.9 out of 5, Good, (1000)
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About the area

Sutton Coldfield

With a stay at Moor Hall Hotel, BW Premier Collection, you'll be centrally located in Sutton Coldfield, within a 10-minute drive of Sutton Park and Belfry Golf Club. .This golf hotel is 9.9 mi (15.9 km) from Bullring & Grand Central and 14.1 mi (22.7 km) from National Exhibition Centre.

What's nearby

  • Sutton Park - 6 min drive
  • Belfry Golf Club - 8 min drive
  • Drayton Manor Theme Park - 13 min drive
  • Villa Park - 16 min drive
  • Bullring & Grand Central - 19 min drive

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Birmingham Airport (BHX) - 27 min drive

Restaurants

  • ‪Chase Farm Shop & Cafe - ‬5 min drive
  • ‪The Four Oaks - ‬6 min drive
  • ‪Plough & Harrow - ‬3 min drive
  • ‪Boot Inn - ‬4 min drive
  • ‪The Butlers Arms - ‬5 min drive

About this property

Moor Hall Hotel, BW Premier Collection

Hotel in Sutton Coldfield with 2 restaurants and a full-service spa
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hair dryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 83 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathrobes
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

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Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
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Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Moor Hall Hotel, BW Premier Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 216 out of 543 reviews
Rating 8 - Good. 187 out of 543 reviews
Rating 6 - Okay. 84 out of 543 reviews
Rating 4 - Poor. 35 out of 543 reviews
Rating 2 - Terrible. 21 out of 543 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Graham

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Brian

Business traveller
Disliked: Room comfort
Very noisy in the corridors. Can everything and everyone from the room
Stayed 1 night in Nov 2024

8/10 Good

Rashpal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Travelled with partner
Liked: Amenities
Loved the property and the area. Our room although clean was very small and looked over the dirty roof of an outbuilding. Staff were friendly, helpful and efficient. Some of the facilities were a bit dated and could do with a bit of upgrading. The bar was extremely small for such a large hotel and difficult to find a seat.
Stayed 1 night in Nov 2024

6/10 Okay

rupinder

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, room comfort
Overnight Stay
It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property/Location
Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late. Breakfast was good, parking free albeit this night it was tough to find a spot
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with family
Lovely Grounds. Breakfast was a good selection, but breakfast room is too small and too confined. Bedroom was lovely, modern decor, but mattress was terribly soft and worn down, very uncomfortable. Staff were friendly and polite, but there is a very sombre atmosphere about the place. Someone tried to the handle of our bedroom 3 times within the space of an hour between 2am and 3am! My charge from Expedia was £100 than the itinerary that I was emailed from Moor Hall direct!!??
Stayed 2 nights in Sep 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ernie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moore hall poor
Room was small and noisy extraction fan directly outside bedroom window Request to move and given room higher up No view as wooden barriers cover extraction system Room small but old fashioned, was clean. Hotel carpets landings and stairs were a disgrace tacky so you feet stuck a little in placed same with banisters, had to wash hands repeatedly….remainder of hotel was clean but old fashioned and at £160 per night zero value for money and i will never use this hotel again
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Travelled with family, Travelled with partner
Disliked: Cleanliness
Stayed for 2nights, room had cobwebs and was dusty , not what I expected.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Stayed 1 night in Aug 2024

8/10 Good

Carmel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff member when we arrived late. It was dark when we arrived after a long car journey and we found the signs to the hotel difficult especially at the very end. There wasn’t a lift up to our room which was disappointing to two septuagenarians! But the lovely night porter helped with that.
Stayed 1 night in Aug 2024

4/10 Poor

Pervaiz

Disliked: Cleanliness, property conditions & facilities
5 star price but hotel is no more than 2 star
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed adil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.
Stayed 1 night in Jul 2024

10/10 Excellent

Revis

Stayed 1 night in Jul 2024

8/10 Good

Zoe

Travelled with group
Liked: Cleanliness
This was the third time I have stayed here. The room is good and the service is good but I had to complain about the shower twice. The first time I was told the problem with lack of pressure and temperature was do to the many others using it at the same time. I tried it again in the evening and the following morning and still no improvement. I again reported it when booking out but the receptionist was simply not bothered.
Stayed 2 nights in Jun 2024