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Sheraton Grand Salzburg

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Salzburg

2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Point of interest
Junior Room, 1 King Bed
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Auerspergstrasse 4, Salzburg, Salzburg, 5020
  • Mirabell Gardens
    3 min walk
  • Mirabell Palace and Gardens
    4 min walk
  • Augustiner Brewery
    11 min walk
  • Salzburg (SZG-W.A. Mozart)
    17 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

View from room

Suite, 1 Bedroom, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Park View (Terrace)

Room, 1 King Bed, Terrace, Park View (Terrace)

Room, 1 King Bed, Terrace, Park View (Terrace)

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Park View

Studio Suite, 1 Bedroom, Park View | Living room

Studio Suite, 1 Bedroom, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the area

Salzburg

Sheraton Grand Salzburg is centrally located in Salzburg, a 4-minute walk from Mirabell Palace and Gardens and 12 minutes by foot from Getreidegasse. .This luxury hotel is 0.9 mi (1.4 km) from Mozart's Birthplace and 1.1 mi (1.7 km) from Salzburg Cathedral.

What's nearby

  • Mirabell Palace and Gardens - 4 min walk - 0.4 km
  • Getreidegasse - 12 min walk - 1.0 km
  • Mozart's Birthplace - 13 min walk - 1.1 km
  • Salzburg Cathedral - 17 min walk - 1.5 km
  • Fortress Hohensalzburg - 18 min walk - 1.6 km

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 8 min walk
  • W.A. Mozart Airport (SZG) - 17 min drive

Restaurants

  • ‪Braurestaurant IMLAUER - ‬3 min walk
  • ‪Imlauer Sky - ‬1 min walk
  • ‪CUP&CINO Coffee House Salzburg - ‬2 min walk
  • ‪Mirabellgarten - ‬4 min walk
  • ‪Etage 7 Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Grand Salzburg

Luxury Salzburg hotel in City Centre Salzburg with 2 restaurants
Sheraton Grand Salzburg offers 168 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 100-cm flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Make yourself at home in one of the 168 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local cuisine at Restaurant Mirabell, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Salzburg? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant Mirabell - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Restaurant taste.it - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Piano Bar - This bar overlooks the garden and specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, French (Sign language), German, Japanese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 10 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 26.00 per day)
  • Valet parking on site (EUR 26.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 26 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant Mirabell
  • Restaurant taste.it
  • Piano Bar

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3552 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 100-cm flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 26 per person
  • Fee for in-room wired internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self parking fee: EUR 26.00 per day
  • Valet parking fee: EUR 26.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Sheraton Salzburg
Salzburg Sheraton
Salzburg Sheraton Hotel
Sheraton Hotel Salzburg
Sheraton Salzburg
Sheraton Salzburg Hotel
Sheraton Salzburg Hotel Salzburg
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Salzburg
Sheraton Grand Salzburg Hotel Salzburg

Sheraton Grand Salzburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 599 reviews" "
Rating 8 - Good. 175 out of 599 reviews" "
Rating 6 - Okay. 49 out of 599 reviews" "
Rating 4 - Poor. 9 out of 599 reviews" "
Rating 2 - Terrible. 10 out of 599 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I it really on the edge of the old town, further away that I would have liked
Stayed 1 night in Jul 2024

8/10 Good

ZHILI

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Volker, Tomball

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice hotel in the heart of Salzburg. Also very pricey.
Stayed 1 night in Jul 2024

2/10 Terrible

Hiu, Diamond Bar

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Melody, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location, next to the Schloss Mirabell.
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - clean - nice staff.
Stayed 1 night in May 2024

8/10 Good

Jong Soue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.
Stayed 6 nights in May 2024

10/10 Excellent

Hanif

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, location and staff. Could not ask for a better hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, well trained and attentive. The room was lovely. Short easy walk to the old town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tomi, Bushey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.
Stayed 2 nights in Feb 2024

8/10 Good

Zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay in Salzburg
Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Bradley

Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Stayed 4 nights in Dec 2023

10/10 Excellent

Manoj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!
Stayed 4 nights in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden
Stayed 1 night in Sep 2023

10/10 Excellent

stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to property when staying in Salzburg. Convenient to everything
Stayed 3 nights in Sep 2023

10/10 Excellent

Jenny, Oakland

Stayed 7 nights in Sep 2023

10/10 Excellent

Bernard Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central well maintained property with extremely helpful and attentive staff. Front desk team were very welcoming and they went above and beyond to assist in any way possible - especially Matei.
Stayed 3 nights in Sep 2023

10/10 Excellent

Timoteo, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 100 steps away from Mirabell palace and gardens. Same distance to the farmers market that takes place every Thursday morning. 2 bus stops from the Hauptbahnhof.
Stayed 3 nights in Sep 2023