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Hilton Palacio Del Rio

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Palacio Del Rio

Exterior
Lobby
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • Shops at Rivercenter
    2 min walk
  • Durty Nelly's Irish Pub
    1 min walk
  • San Antonio Station
    16 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Accessible With Bath Tub

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Hilton Palacio Del Rio, you'll be centrally located in San Antonio, steps from Shops at Rivercenter and River Walk. .This hotel is 0.3 mi (0.4 km) from La Villita and 0.4 mi (0.6 km) from Henry B. González Convention Center.

What's nearby

  • Shops at Rivercenter - 2 min walk
  • River Walk - 2 min walk
  • Henry B. González Convention Center - 3 min walk
  • Alamo - 6 min walk
  • Alamodome - 19 min walk

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Casa Rio - ‬3 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

Riverwalk San Antonio hotel in Downtown San Antonio with a 24-hour fitness center
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 485 guestrooms featuring LCD televisions. Rooms have private balconies. Premium TV channels and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Coffee Cupboard or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12.00-25.00 for adults and USD 12.00-25.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 137
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1003 reviews" "
Rating 8 - Good. 178 out of 1003 reviews" "
Rating 6 - Okay. 92 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The construction around it is terrible, hard to get in & out
Stayed 2 nights in Sep 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yuridia, Baytown

Stayed 1 night in Aug 2024

10/10 Excellent

Antwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and made everything an easy process.
Stayed 1 night in Aug 2024

10/10 Excellent

Yaakov

Stayed 3 nights in Aug 2024

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the side of the river walk. You open the hotel doors and you are on the walkable path. A lot of restaurants near it. Evening time the surrounding area looks amazing. Nice and clean hotel. You will want to stay here again.
Stayed 2 nights in Sep 2024

4/10 Poor

Kris

Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Stayed 3 nights in Aug 2024

8/10 Good

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Brachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed needs a new mattress it sagged so much we kept rolling to the center. The shower too a long time to drain
Stayed 4 nights in Sep 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry from hallway door didn't lock unless you picked up on the door. There was a roach in the bathroom. Other than that everthing was good.
Stayed 1 night in Aug 2024

10/10 Excellent

valerie

Stayed 4 nights in Aug 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities
under construction in front of road
Stayed 1 night in Aug 2024

10/10 Excellent

Selvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and helpful. Location in on Riverwalk which is super convenient. Loved the rooftop pool and the fact that they have a Starbucks inside.
Stayed 1 night in Sep 2024

6/10 Okay

Jodi

Disliked: Property conditions & facilities
We were put in an adjoining room with kids that screamed day and night. They are doing construction right across the street so you are awoken before 6:30 am after hearing screaming kids all night. No hot water until the last day and the ice machine was broke . The wait for an elevator is crazy 15 or more minutes to get an elevator.
Stayed 3 nights in Aug 2024

10/10 Excellent

ENRIQUE

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daliah

Stayed 1 night in Aug 2024

4/10 Poor

Lloyd

Travelled with family
They up charge for everything even internet service you didn’t ask for . $55 a night plus tax to park and their pool area is really small and filled with kids jumping in and out of the pool all night . What a disappointment for somewhere we thought was upscale
Stayed 2 nights in Aug 2024

10/10 Excellent

Teddy Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch!!! We loved our room. The building in construction across the street is way noisy. Maybe you can tell them. ha! :) I would stay here again in a heartbeat!
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I enjoyed my stay at this hotel, but I feel like the price was a bit steep for what you get. For one, the property isn't bad but it's obviously dated and old. The floor in my room was uneven and you could feel a dip when you got closer to the balcony. The room has connections near the TV to plug in your stuff. The Ethernet port didn't work for me and upon looking behind the desk, the Ethernet box was busted. The whole entry point to the hotel is under massive construction and it was hard to find the entrance. There is only valet parking as far as I can tell. During checkout hours it was backed up a ton. The elevators were also jammed packed with people. Directly across the street is a massive construction site. If your room faces that side, you might get stuck listening to construction at 3am. Thankfully they stopped working over the weekend but still. You have to pay extra to face the Riverwalk. Staff was excellent, the food on site or nearby was great. I loved having a Starbucks/Snack shop on site. I think once construction is complete, it may be worth the cost. But right now, it's kind of unfortunate.
Stayed 3 nights in Aug 2024

10/10 Excellent

Celina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024

10/10 Excellent

paula, riviera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction also parking is crazy-expensive $55 per day in this economic is crazy
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Thanks.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything is walking distance from hotel
Stayed 2 nights in Aug 2024