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Hilton Palacio Del Rio

4.0 star property

Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪3 min walk‬
  • Alamo
    ‪6 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, River View

  • River view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, City View

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • River view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • River view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

One King Bed, City View, Roll In Shower

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • River view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Bay View Accessible Bath Tub

  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Accessible With Bath Tub

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

With a stay at Hilton Palacio Del Rio, you'll be centrally located in San Antonio, steps from Shops at Rivercenter and River Walk. .This hotel is 0.3 mi (0.4 km) from La Villita and 0.4 mi (0.6 km) from Henry B. González Convention Center.

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • Henry B. González Convention Center - 3 min walk - 0.3 km
  • Alamo - 6 min walk - 0.5 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Casa Rio - ‬3 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

Riverwalk hotel with a 24-hour fitness center and a 24-hour front desk
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 485 guestrooms featuring LCD televisions. Rooms have private balconies. Premium TV channels and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Coffee Cupboard or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1006 reviews
Rating 8 - Good. 177 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying so close to the River.
Stayed 2 nights in Dec 2024

8/10 Good

Colton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the riverwalk. Nice property in a convenient spot.
Stayed 2 nights in Jan 2025

6/10 Okay

Juan

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
I don't like that the hotel has an extra charge to park your car, parking should already be provided by the hotel with your stay not extra charge for valley or have to self park across the plaza.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Great service and perfect view. Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice views.
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was wonderful we were treated well. The room was very nice and the view was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd, ELM MOTT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Gloria

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Librado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Diamond

Stayed 2 nights in Oct 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kalyan, Oak Creek

Stayed 1 night in Jan 2025

6/10 Okay

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

BILL

Stayed 4 nights in Dec 2024

4/10 Poor

Alisha

Stayed 1 night in Jan 2025

8/10 Good

Reyna J

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked my stay at the hotel, the only thing was that I forgot my tablet charger and when I called to tell them about it, they told me that they had not found anything.
Stayed 1 night in Dec 2024

6/10 Okay

Nohemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing would be our TV didn’t work, and they couldn’t fix it due to having to order what was needed. They did offer another room, but it was 10 at night and too late to change rooms for only staying 1 night. Construction being done at main entrance of hotel, so a little confusing upon arriving. Just fyi, if you check out and leave you bags with them to hold for you (they offer this) while you go walk the riverwalk you won’t be able to get back into the hotel through the door you existed as you need a hotel key, so we flagged a staff member down. Other than that right off the river walk, lots of shops and restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, room comfort
With the exception that we were not aware that coolers were not allowed the area and the room was comfortable. Construction was a little disruptive early in the morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Stayed 3 nights in Dec 2024