DoubleTree by Hilton San Antonio Airport

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Point of interest
Bar (on property)
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    10 min walk
  • Alamo Quarry Market
    5 min drive
  • Trinity University
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    7 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Antonio

Located in San Antonio, DoubleTree by Hilton San Antonio Airport is within a 15-minute drive of San Antonio River and River Walk. .This hotel is 7.7 mi (12.4 km) from Market Square and 9.3 mi (15 km) from Alamo.

What's nearby

  • North Star Mall - 10 min walk - 0.9 km
  • San Antonio Zoo and Aquarium - 8 min drive - 9.9 km
  • River Walk - 11 min drive - 11.7 km
  • Alamo - 11 min drive - 15.0 km
  • Henry B. González Convention Center - 12 min drive - 16.0 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Twin Peaks - ‬10 min walk
  • ‪Shake Shack - ‬10 min walk
  • ‪Freddy's Frozen Custard - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Panda Express - ‬10 min walk

About this property

DoubleTree by Hilton San Antonio Airport

Hotel with free parking, in the vicinity of San Antonio River
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 384 guestrooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in San Antonio? This hotel has 15995 square feet (1486 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Free local area shuttle up to 3 mi

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 18.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15995 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1002 reviews" "
Rating 8 - Good. 245 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 88 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Please clean
The hotel rooms are very small and very updated. They are very filthy as well. There were staying on the walls stain on the doors carpet smells like pee and I think smell mice at all. There was handprints everywhere there was raw milk close to the fridge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and a very courteous staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Yalitza

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
The staff was very nice and the hotel was comfortable. The warm cookies were amazing will definitely recommend to anyone traveling w children.
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Axel

Stayed 2 nights in Jul 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice friendly staff
Stayed 1 night in Jul 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When I arrived my room was not ready and took over 2 hours. The front desk staff said housekeeping was way behind and had a waiting list started. It’s annoying coming from out of town and spending good money for a room that was not only ready but half fast cleaned. This is unacceptable and the older lady at the counter was extremely rude not only to me but other guests too. Double tree should be embarrassed how they handled things
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had to wait an hour to check-in .. the tub backed up ankle high and did not drain for 15 to 20 min..
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos Alberto

Travelled with family and small children
Liked: Amenities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the hotel as a stop over from a late flight. Staff was friendly and room was comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Malachi

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Denton

Stayed 1 night in Jul 2024

2/10 Terrible

Jennefer Lynne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not honor my reservation after flight was changed. Lost all of my money! Expedia did not assist wither.
Stayed 4 nights in Jul 2024

10/10 Excellent

Norma, Corpus Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to find
Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey, Carrizo Springs

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Emily

Travelled with family, Business traveller
Disliked: Amenities
Rooms aren't sound proof, I heard a ching chong getting the hong kong next door at 3am, and then proceeded to have to listen to them chat with friends on speaker phone until 6:30 am. There was a massive dip on one side of king size bed. Bathroom had no fan. Cups were dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Stayed 1 night in Jun 2024