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Hotel Contessa

4.0 star property

Photo gallery for Hotel Contessa

Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, free pool cabanas
Meeting facility
Exterior
Suite, 1 King Bed, Non Smoking | Living area
Suite, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service

Explore the area

Map
306 W Market Street, San Antonio, TX, 78205
  • Aztec Theater
    ‪3 min walk‬
  • San Antonio River
    ‪4 min walk‬
  • Shops at Rivercenter
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, River View (Corner)

Suite, 1 King Bed, Non Smoking, River View (Corner) | Living area

Suite, 1 King Bed, Non Smoking, River View (Corner)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay films

Executive Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, City View

City view

Deluxe Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (City View)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (City View)

37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, River View

Suite, 2 Double Beds, Non Smoking, River View

Suite, 2 Double Beds, Non Smoking, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, City View

City view

Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

San Antonio

A stay at Hotel Contessa places you in the heart of San Antonio, within a 5-minute walk of Shops at Rivercenter and River Walk. .This spa hotel is 0.3 mi (0.5 km) from Henry B. González Convention Center and 0.5 mi (0.7 km) from Alamo.

What's nearby

  • Shops at Rivercenter - 4 min walk
  • River Walk - 5 min walk
  • Henry B. González Convention Center - 5 min walk
  • Alamo - 7 min walk
  • Alamodome - 3 min drive

Getting around

  • San Antonio Station - 18 min walk
  • San Antonio International Airport (SAT) - 12 min drive

Restaurants

  • ‪Casa Rio - ‬4 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Durty Nelly's Irish Pub - ‬4 min walk
  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬4 min walk

About this property

Hotel Contessa

Riverwalk hotel with a full-service spa and a 24-hour fitness center
Hotel Contessa offers 265 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

THE SPA AT HOTEL CONTESSA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is open select days.
Make yourself at home in one of the 265 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Ambler Texas Kitchen, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has 12700 square feet (1180 square meters) of space consisting of a conference center and 12 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Ambler Texas Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The Cork Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 53 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 15-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ambler Texas Kitchen
  • The Cork Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Heated pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12700 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 122
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Renovated entire property – December 2023
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night
  • Administrative fee: USD 1.25 per accommodation, per night
  • Service fee: 2.5 percent
  • Resort fee: USD 9.75 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room safe
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 21 years old are not allowed in the pool from 8-10 PM.

We should mention

The seasonal pool will be open from March to December
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Contessa Luxury Suites
Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Riverwalk Suites
Hotel Contessa Luxury Suites
Hotel Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Suites Riverwalk San Antonio
Hotel Contessa Luxury Suites Riverwalk
Contessa Luxury Suites Riverwalk San Antonio
Contessa Luxury Suites Riverwalk

Hotel Contessa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2075 out of 3021 reviews
Rating 8 - Good. 473 out of 3021 reviews
Rating 6 - Okay. 239 out of 3021 reviews
Rating 4 - Poor. 116 out of 3021 reviews
Rating 2 - Terrible. 118 out of 3021 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy our stay at Hotel Contessa. Our room was very clean, staff very friendly, and location was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
The AC needs updating. Bar area was freezing.
Stayed 2 nights in Nov 2024

10/10 Excellent

liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a review based on your experience: --- **Disappointing Stay at Hotel Contessa** I recently stayed at Hotel Contessa and unfortunately, it was a very disappointing experience. From the moment I entered the room, I noticed it was far from clean. There was long black hair in the bathroom, fake eyelashes stuck to the toilet seat, and the toilet itself wasn’t properly attached, causing it to move back and forth whenever I used it. To make matters worse, I found bugs in the coffee machine, and all of the lamps were dirty. I reached out to the front desk multiple times and even went down to speak to the manager, but it wasn’t until Saturday—four days into my stay—that the room was properly cleaned. However, the toilet issue was never addressed. The lack of attention to detail and the delay in addressing these issues made for a very unpleasant stay. I had hoped for a much better experience, especially considering the reputation of the hotel. I would not recommend staying here unless the cleanliness issues are resolved. It’s a shame because the location and amenities have potential, but the housekeeping standards need serious improvement.

10/10 Excellent

Veronica, Pecos

Stayed 3 nights in Nov 2024

4/10 Poor

Renee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a room with a view, the view was of a building across from us. The room was paper thin walls you can hear everything outside and inside the hotel including the elevator every time someone used it. The toilets did not work we had to go outside the room to use the bathroom. The spa in the hotel was highway robbery. They gave me one price and changed it later and also charged a huge service fee after services. So I paid $100 dollars more than expected. It was an overpriced disappointed. The area's amenities were terrible, the food made me sick and the bar scene was adolescent. The whole experience was not worth the amount of money I spent, I will not be returning!
Stayed 1 night in Nov 2024

10/10 Excellent

Seth

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great room overlooking the river. Recognized my birthday with champagne. Thank you
Stayed 3 nights in Nov 2024

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness
Valet people was except manger lady, we got hit with 53 dollars parking per day and we stay 2 days and no one told us the fee for parking was 53 dollars and the receipt said 10 dollars in the ticket it was cover with white paper but you could see thru. Not happy with that also when to dinner and took 1 1/2 hour to bring food out and was wrong food but the manager for the restaurant.Ayla Diaz she was kind and gave us a pass for lunch 2 days later . Thank you Ayla you’re so wonderful person.we miss the christmas parade because delay of the food. Be careful with the hidden fee.
Stayed 2 nights in Nov 2024

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, definitely be back
This hotel was amazing and beautiful. The staff was very friendly and it had a home feel. We loved it. It's right on the riverwalk, for when you've walked too much.
12th floor looking down to lobby
Beautifully decorated for Christmas
Stayed 2 nights in Nov 2024

6/10 Okay

Juan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is well located and walkable to the riverwalk, nice facilities. The main issue was that the room was not cleaned 1 day, and they don’t have anybody from housekeeping in the evening, after a long day walking and shopping you’re expecting to get to the hotel to rest, but when you get there just realized that nobody cleaned the room, I was calling from the room to the front desk and they left me in hold for a while, I had to go directly to ask for tissues and paper toilet, looks like they are short staffed… this shouldn’t happen… not sure it will be an option next time
Stayed 3 nights in Nov 2024

10/10 Excellent

Erma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and I love the rooms are suites, not just your standard hotel room.
Stayed 2 nights in Nov 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Anne, Castell

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our three days at Hotel Contessa.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and helpful staff, excellent location
Stayed 1 night in Nov 2024

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It’s just ok. Bathrooms outdated. No view of the river walk because of the trees. Couch is hard. Room service didn’t answer the phone for orders multiple times
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Nov 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 2 nights in Nov 2024

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a great location to the river walk. It does need some updating in the bathroom. Shower is old and peeling and shower curtain was falling apart. We had trouble with not having hot water on our stay. Other than that it’s a very nice hotel. If they did the upgrades it would be a great hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ccc
Stayed 2 nights in Nov 2024

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, property conditions & facilities
On riverwallk
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Perfect Location on Riverwalk!
Hotel was in a perfect location on the Riverwalk and the staff was amazing, very accommodating. The Hotel and the room were extremely clean and comfortable. We will definitely look to stay here again when revisit San Antonio!
Stayed 3 nights in Nov 2024