Tru By Hilton San Antonio Downtown Riverwalk

2.5 star property

Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Lobby
Outdoor pool
Exterior
Point of interest
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
901 E Houston St, San Antonio, TX, 78205
  • Alamo
    ‪6 min walk‬
  • River Walk
    ‪9 min walk‬
  • Alamodome
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

Tru By Hilton San Antonio Downtown Riverwalk is centrally located in San Antonio, a 3-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo. .This family-friendly hotel is 0.5 mi (0.9 km) from River Walk and 0.7 mi (1.2 km) from Tower of the Americas.

What's nearby

  • Shops at Rivercenter - 3 min walk - 0.3 km
  • Alamo - 6 min walk - 0.6 km
  • River Walk - 9 min walk - 0.8 km
  • Henry B. González Convention Center - 9 min walk - 0.8 km
  • Alamodome - 2 min drive - 1.9 km

Getting around

  • San Antonio Station - 12 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Yard House - ‬10 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Fogo de Chao - ‬11 min walk
  • ‪LandShark Bar & Grill - ‬11 min walk
  • ‪Crockett Tavern - ‬4 min walk

About this property

Tru By Hilton San Antonio Downtown Riverwalk

Family-friendly hotel with free breakfast and a 24-hour fitness center
Tru By Hilton San Antonio Downtown Riverwalk offers 95 air-conditioned accommodations with safes and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton San Antonio Downtown Riverwalk. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 402 metres
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Foosball table
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Tru By Hilton San Antonio Downtown Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 540 out of 1168 reviews
Rating 8 - Good. 259 out of 1168 reviews
Rating 6 - Okay. 159 out of 1168 reviews
Rating 4 - Poor. 104 out of 1168 reviews
Rating 2 - Terrible. 106 out of 1168 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Keillan C

Stayed 1 night in Dec 2024

10/10 Excellent

Latonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
no parking
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Dec 2024

10/10 Excellent

oziel, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by hilton has always been my go to hotel chain for my vacations i will definitely comeback
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2024

6/10 Okay

Julio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Limited parking
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.always enjoy staying at this hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Kareem

Travelled with family
Liked: Staff & service
The toilet was a bit dirty, alot of noise in the streets but it's expected because of the location, parking was stressful, if you didn't get a park on the street you had to do valet parking which was $35 a night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the parking cause there was none
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at its best!
We really enjoyed our stay. The beds were conformable, the rooms were clean, and the staff was nice. Everyone complains about parking but we just self parked across the street under the bridge. Easy and affordable. We will definitely be back again!
Stayed 2 nights in Dec 2024

10/10 Excellent

iliyas

Stayed 1 night in Dec 2024

10/10 Excellent

Ting

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, limited parking but great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2024

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room
The stay was horrible. It was a romantic get away for my spouse and I. The room had hair all over the floor. The ceiling had a crap patch job above the bed. The bed had hair on the bedding. The valet said $35 and I was charged 45 plus tax. We asked for a different room and we were denied. I won't stay here again. Or refer this hotel for anyone and that includes Uber riders when I take them downtown from airport.
Stayed 1 night in Dec 2024

6/10 Okay

Leslie

Travelled with family and small children
Hotel is at a corner and they have no parking except on the side of the road and only for like 5 cars.. They offer Valet parking but is $35 per day and they don’t even park your car close they park it like 2 streets down so if your in need of something from your car you can’t get it. And your able to request your car but have to do it 10-15 mins before so it gets there by the time your out the room..
Stayed 3 nights in Dec 2024

8/10 Good

monty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be prepared
The hotel is modern, great amenities and ok breakfast. The room is clean and spacious. It’s close to river walk and other attractions. Great overall BUT.. be prepared to pay $40 extra for valet parking… yes, there is a parking lot under the overpass but it looks really shady… that’s the only reason why I don’t give this hotel 5 stars.
Stayed 1 night in Dec 2024

8/10 Good

JESSICA

Travelled with family
Liked: Amenities, property conditions & facilities
I liked the location. Like the friendly, prompt valet service. Enjoyed the fully stocked breakfast bar. Liked the size or room, the stocked shampoo products & comfortable beds. What we didn't like: The evening coffee bar was not available, when asked twice about it, the desk clerk did not offer to have it stocked on a very cold night. My family was looking forward to Coffee & hot cocoa. The early check- in option was not available. When I called twice day of, we were told to check back @ later time, when checking back, we were told again, to check back. When arriving at 3pm, the room was still not ready. Had to wait additional time. The room furniture, floor & bathroom was dusty, floor around beds was not broomed properly. Found some hair in shower & floor.
Stayed 1 night in Dec 2024

6/10 Okay

Shelley

Stayed 2 nights in Dec 2024

8/10 Good

Rhonda

Liked: Staff & service
My stay was good. Staff was very friendly but a bit unprepared. Some of our group received welcome bags and some did not. Maybe some were Hilton Members not sure. The hotel was noisy. I could hear the person above me walking around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024