With a stay at Hotel Collins, you'll be centrally located in Melbourne, steps from Regent Theatre and Melbourne Town Hall. .This aparthotel is 0.4 mi (0.7 km) from Bourke Street Mall and 0.6 mi (0.9 km) from Princess Theatre.
Hotel Collins offers 55 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.
Make yourself at home in one of the 55 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and 32-inch LCD televisions are provided for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
This smoke-free aparthotel was built in 1915.
Featured amenities include luggage storage, laundry facilities, and an elevator.
Languages
English
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (AUD 17 per night)
Family friendly
Cot: AUD 20 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Microwave
Refrigerator
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 45 per day
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
32-inch LCD TV
Laundry
Laundry facilities
Laundry service
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Housekeeping (weekdays only)
Iron/ironing board
Luggage storage
Phone
Location highlights
In a business district
In a shopping district
In an entertainment district
In the city centre
Near a metro station
Near a train station
Near an outlet shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
55 units
8 floors
Built in 1915
Connecting units available
Renovated - April 2021
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20.00
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (9:00 AM - 8:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Cribs (infant beds) are available for AUD 20 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: AUD 17 per night (492 ft away)
Late check-out fee: AUD 20.00 (subject to availability)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 45.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for incidentals upon arrival, to be released within 3-5 business days.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Quest Collins Street
Quest Collins Street Central
Quest Collins Street Central Apartment
Quest Collins Street Central Apartment Melbourne
Quest Collins Street Central Melbourne
Adara Collins Apartment Melbourne
Adara Collins Apartment
Adara Collins Melbourne
Adara Collins
Quest Collins Street Central Hotel Melbourne
Collins Hotel Melbourne
Collins Melbourne
Collins Hotel
Hotel Collins Melbourne
Hotel Collins Aparthotel
Hotel Collins Aparthotel Melbourne
Hotel Collins Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There is no reception. They expect you to call a call centre to get an understanding of how to pick up keys. Your international phone roaming bill will cross few hundreds as the call centre wait os too long. Also the information you get from call centre is not 100% correct. It was a big struggle to find a room key to check in. It took 2 hours for me after tiring international flight
Balu
Stayed 2 nights in Jan 2025
8/10 Good
Cushla
27 Jan 2025
Liked: Cleanliness, room comfort
Great spot to stay, handy to trams and the tennis. Very quiet room
Cushla
Stayed 2 nights in Jan 2025
10/10 Excellent
spotrizano
Travelled with family
26 Jan 2025
Liked: Cleanliness, room comfort
Very convenient
Very accommodating staff. Will book again next year for Australian open. Walking distance to the AO. Free Tram transportation in the city area. Very nice. Close to everything.
spotrizano
Stayed 4 nights in Jan 2025
8/10 Good
Jocelyn
21 Jan 2025
Liked: Cleanliness, amenities
I was upgraded to a one-bedroom apartment from a studio for no extra charge. Lights and air conditioning were on for my arrival which I appreciated. The apartment was spacious and for the most part spotless. It had a great walk-in shower. The kitchen was a bonus and I was able to cook dinner on both evenings. The bed, whilst firm, was very comfortable and attractively made up. Towels and bathroom supplies were generous. It was exceptionally quiet at the hotel. The staff at reception were well organised and polite. Situated on Collins Street, it made for a wonderful stay.
A few details could make the stay exceptional. These would include a spruce-up in the bathroom floor tiling and skirtings, a dishwasher in working order (in the apartment I was given), and new blinds on the large windows. A fly-screen on the openable sash window would also go well as would a clean-up on the window sill.
The hotel offered a value-for-money stay in the overpriced city tariff market.
Location was amazing, so close to it all. Value for money was also wonderful. I needed a 2br apartment for my family of 4 that were going to be out and about, so somewhere just to sleep basically. This was perfect. Clean, neat and easily accessible. I do recommend.
We had an excellent stay. The hotel location is beautiful visually and extremely convenient to explore the city.
The hotel seems a bit dated but was still presented well. The rooms however did not have exhaust fan or much ventilation but we were able to keep the window opened for fresh air. Our studio room was huge!
Carparking was less than 5 walk away
All staff that we interacted with were lovely and we would gladly return.
Excellent location in the centre of the city. Directly opposite the Regent Theatre which was perfect as we were attending a matinee. We had a spacious apartment which easily suited our one night requirement. It was a very quiet with no traffic or guest noise. Parking is one block away but easy to locate and park. Staff were able to meet our request to have an early check in ahead of the matinee performance. Staff friendly. Would easily choose to stay there again
Our room was clean, quiet and well equiped.
Had to be careful in the shower as the tiles were a bit slippery.
Would absolutely stay again. It was close to the trams, shops and theatre. 8/10
Helen
Stayed 2 nights in Dec 2024
6/10 Okay
Rebecca
17 Dec 2024
Rebecca
Stayed 1 night in Dec 2024
6/10 Okay
Cristian
16 Dec 2024
Liked: Cleanliness
Like the staff as always very welcoming and friendly.
Beds are not that great as per previous time issues with hot water - cold shower. this time again the bed condition pretty worn on each side so tomorrow will wake with back pain again. Hope the bed's condition will improve in the future. Thank you
A good location at the top end of Collins Street, and the suite was a good size.
There was a window in the lounge, but none in the bedroom so no breeze when sleeping. Otherwise a great stay.