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Plaza Gallery Hotel & Boutique

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Gallery Hotel & Boutique

Property entrance
Garden
Premium bedding, down duvets, pillow-top beds, in-room safe
Garden
Family Room, 1 King Bed with Sofa bed, Terrace | Extra beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
Guadalupe Victoria esq 16 de Septiembre, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    1 min walk
  • Plaza 31 de Marzo
    2 min walk
  • San Cristóbal de las Casas Cathedral
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

San Cristóbal de las Casas

With a stay at Plaza Gallery Hotel & Boutique, you'll be centrally located in San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and Plaza 31 de Marzo. .This boutique hotel is 0.4 mi (0.6 km) from San Cristóbal de las Casas Cathedral and 0.6 mi (1 km) from Arches of Carmen.

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk - 0.2 km
  • Plaza 31 de Marzo - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Las Pichanchas - ‬2 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Carl’s Jr. - ‬1 min walk
  • ‪Casa de Ahn - ‬1 min walk

About this property

Plaza Gallery Hotel & Boutique

Colonial San Cristóbal de las Casas hotel in Zona Centro with free valet parking
Plaza Gallery Hotel & Boutique offers 20 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and manicures and pedicures.
Make yourself at home in one of the 20 guestrooms featuring espresso makers and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages and facials. This Colonial hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Italian cuisine at VIA VAI ANTIQUE, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7:00 AM to 12:30 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
VIA VAI ANTIQUE - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
VIA VAI CAFFETERIA - This coffee shop specializes in Italian cuisine and serves breakfast and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–12:30 PM: MXN 120-170 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • VIA VAI ANTIQUE
  • VIA VAI CAFFETERIA

Things to do

  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 170 per person
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2100 (roundtrip), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Plaza Gallery Boutique
Plaza Gallery Boutique San Cristobal de las Casas
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique San Cristobal de las Casas
Plaza Gallery Hotel Boutique San Cristobal de las Casas
Plaza Gallery Cristobal las C
Plaza Gallery & Boutique
Plaza Gallery Hotel Boutique
Plaza Gallery Hotel & Boutique Hotel
Plaza Gallery Hotel & Boutique San Cristóbal de las Casas
Plaza Gallery Hotel & Boutique Hotel San Cristóbal de las Casas

Plaza Gallery Hotel & Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 240 reviews" "
Rating 8 - Good. 75 out of 240 reviews" "
Rating 6 - Okay. 10 out of 240 reviews" "
Rating 4 - Poor. 2 out of 240 reviews" "
Rating 2 - Terrible. 3 out of 240 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Roberto, OAKVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a todo el Staff realmente son personas muy agradable y amistosas, es lo que nos hace ser unicos a los mexicanos
Stayed 7 nights in Jan 2024

10/10 Excellent

JACQUIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
Stayed 4 nights in May 2023

8/10 Good

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y súper buen ubicado el único problema es que las noches son muy ruidosas y cuesta trabajo descansar
Stayed 3 nights in Feb 2023

10/10 Excellent

Efren

Stayed 7 nights in Nov 2022

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall... EXCELLENT
Stayed 5 nights in Jul 2022

10/10 Excellent

ISABEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2022

10/10 Excellent

Alma Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent no complaints
Stayed 7 nights in Apr 2022

10/10 Excellent

ANA, warner robins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
Stayed 4 nights in Mar 2022

10/10 Excellent

Oscar Rosales

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 6 nights in Jan 2022

10/10 Excellent

lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel boutique, loved everything of it! Definitely recommend anyone staying here!
Stayed 2 nights in Jan 2022

10/10 Excellent

Yolanda Olívas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
Stayed 2 nights in Dec 2021

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying in this hotel wonderful staff
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved location, staff attitude and cleanliness of place.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
Stayed 4 nights in Apr 2021

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in San Cris !!!
Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mexico!!! Especially the staff is excellent. Always well prepared, fast.
Stayed 2 nights in Oct 2020

8/10 Good

carlos, Mexico City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is simple sensational, nice breakfast, good service
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable but too pricey and noisy
The hotel is new and it is very well located, however it is too pricey for what it offers. Also it is surrounded by many bars so there is music noise until around 4 am which is uncomfortable. Rooms are comfortable and everything is new.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
Stayed 5 nights in May 2019

8/10 Good

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great option when visiting San Cristobal
The hotel was clean and beautiful with easy access to everything San Cristobal has to offer. The staff went out of their way to make us feel welcome and even called us when they thought we may have been lost! Upon arrival they unexpectedly brought mulled wine...a nice touch! Breakfast was complimentary and Just a short walk away. This is our third time visiting San Cristobal and I would stay here again. One of our two nights was a Saturday and there was a loud bar close by that resonated thru our room. The second night was perfect.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need to see in San Cristobal is in walking distance. Rooms are a little smaller than I’m used to, but beds are very comfortable. Really enjoyed my stay. Would stay here again.
Stayed 4 nights in Mar 2019

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
We spent a week in San Cristóbal area the hotel It's located right in the heart of the city, easy to get around everywhere, the staff are very friendly and willing to help at any time, breakfast it was great they just need to find a way to keep it warm most of the time it was cold at the time getting to the room, also they offered a bigger room with an amazing view unfortunately we couldn't stayed because it had a terrible smell to cigarette, little disappointed from that part we decided to stay in this place to be smoking free so I don't understand the smell anyways overall very comfortable place to stay, next time we will try something different.
Stayed 6 nights in Jan 2019