Located in Jesús, Hotel Monte Campana Heredia is in the mountains, within a 10-minute drive of Cafe Rosa Blanca Organic Coffee Farm and Museo de Cultura Popular. .This family-friendly hotel is 13.7 mi (22.1 km) from Multiplaza Mall Escazu and 16.8 mi (27.1 km) from Poás Volcano National Park.
What's nearby
Plaza Real Cariari - 13 min drive
City Mall - 14 min drive
Costa Rica Convention Center - 19 min drive
Multiplaza Mall Escazu - 23 min drive
Hacienda Alsacia - 25 min drive
Getting around
San Jose Procuradiria Museum Station - 22 min drive
Juan Santamaria Intl. Airport (SJO) - 27 min drive
Restaurants
Bar La Popular - 4 min drive
Bar y Restaurante Herradura - 5 min drive
La Lluna de Valencia - 3 min drive
Taquería Raquel - 4 min drive
Casa Roble - 6 min drive
About this property
Hotel Monte Campana Heredia
Family-friendly hotel with 3 outdoor pools and 15 hot tubs
Hotel Monte Campana Heredia offers 50 accommodations with blackout drapes/curtains. Beds feature down comforters. This Jesús hotel provides complimentary wireless Internet access. Bathrooms include bathtubs with deep soaking bathtubs. Housekeeping is provided daily.
3 outdoor swimming pools and 15 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Dip into one of the 3 outdoor swimming pools or 15 hot tubs and enjoy other recreational amenities, which include a complimentary water park. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the shuttle (surcharge), which operates within 6 miles.
Enjoy local and international cuisine at El Mirador, a poolside restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Jesús? This hotel has 3401 square feet (316 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
El Mirador - This poolside family restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Local area shuttle (surcharge) up to 6 miles
Shopping centre shuttle (surcharge)
Food and drink
Local cuisine breakfast available for a fee daily 7:30 AM–10 AM: CRC 4000-4000 for adults and CRC 4000-4000 for children
1 restaurant and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in a common area
Restaurants on site
El Mirador
Things to do
3 outdoor pools
15 hot tubs
Arcade/games room
Archery
Basketball
Billiards/pool table
Children's pool
Ecotours
Fitness centre
Free water park access
Hiking/biking trails
Karaoke
Mountain biking
Playground
Volleyball
Ziplining
Family friendly
3 outdoor pools
Arcade/games room
Children's pool
Free water park access
Laundry facilities
Playground
Water slide
Conveniences
Banquet hall
Front-desk safe
Vending machine
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference centre (3401 square feet of space)
A meeting room
Outdoors
BBQ grill(s)
Garden
Picnic area
Rooftop terrace
Spa
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Down duvet
Bathroom
Bath
Deep-soaking bath
Towels
More
Connecting rooms available
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: CRC 20000 per accommodation, per night
Cash Breakage deposit: CRC 20000 per night
A damage deposit of CRC 20000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately CRC 4000 to 4000 for adults, and CRC 4000 to 4000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Property is also known as
Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia Jesus
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Jesús
Hotel Monte Campana Heredia Hotel Jesús
Hotel Monte Campana Heredia Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 83 out of 274 reviews
10 - Excellent
83
Rating 8 - Good. 80 out of 274 reviews
8 - Good
80
Rating 6 - Okay. 51 out of 274 reviews
6 - Okay
51
Rating 4 - Poor. 36 out of 274 reviews
4 - Poor
36
Rating 2 - Terrible. 24 out of 274 reviews
2 - Terrible
24
7.4/10
Cleanliness
7.2/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Jose
Travelled with partner
16 Nov 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was truly disappointing the water temperature because it was barely warm for the bathtub inside the room as well as the hot tubs outside near the pools.
It’s our first time in Costa Rica
and we enjoyed it was a really nice experience
Like they say
" pura vida “
Sifrido
Stayed 3 nights in Feb 2024
8/10 Good
Carlos
5 Jan 2024
Liked: Property conditions & facilities
Carlos
Stayed 1 night in Jan 2024
10/10 Excellent
Allison
31 Dec 2023
Allison
Stayed 1 night in Dec 2023
8/10 Good
Johnny
Travelled with family and small children
11 Dec 2023
Liked: Cleanliness, staff & service, amenities
It was cozy and affordable. Could use some upgrades.
Johnny
Stayed 1 night in Dec 2023
8/10 Good
Samantha
Travelled with group
5 Oct 2023
Liked: Staff & service
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Overall the property would be nice if they did some major upgrades. The jacuzzi doesn’t work properly and when we asked for help it took them a long time. The rooms are in need of major upgrades the beds were terrible the shower had no warm water and the sink was leaking water.
George
Stayed 8 nights in Mar 2023
10/10 Excellent
Jacklyn
10 Mar 2023
Jacklyn
Stayed 1 night in Mar 2023
10/10 Excellent
Alex
25 Feb 2023
Alex
Stayed 1 night in Feb 2023
6/10 Okay
ZULMA D
Travelled with family
12 Feb 2023
Disliked: Property conditions & facilities
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other.
There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong.
The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that.
The reception young lady with long-black hair, light brown eyes has a terrible attitude.
This place is a terrible mess. Disgusting.