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AC Hotel by Marriott San Juan Condado

4.0 star property

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Outdoor pool
Property amenity
Lunch and dinner served, Spanish cuisine
Suite, 1 Bedroom, Non Smoking, Balcony | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Pan American Pier
    ‪5 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Condado Beach
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (688)
The price is AU$462
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hilton Garden Inn San Juan Condado

About the area

San Juan

With a stay at AC Hotel by Marriott San Juan Condado in San Juan (Condado), you'll be a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center. .This eco-certified hotel is 1 mi (1.7 km) from Condado Beach and 2.8 mi (4.5 km) from Port of San Juan.

What's nearby

  • Casino del Mar at La Concha Resort - 9 min walk - 0.8 km
  • Pan American Pier - 5 min drive - 3.9 km
  • Puerto Rico Convention Center - 5 min drive - 4.2 km
  • Port of San Juan - 5 min drive - 4.5 km
  • Condado Beach - 6 min drive - 1.7 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Cayo Caribe Condado - ‬3 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪The Place - ‬1 min walk
  • ‪Pinky’s - ‬1 min walk
  • ‪Señor Baguette - ‬3 min walk

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified hotel with a fitness center and a 24-hour front desk
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
For lunch or dinner, stop by La Bodeguita De Manolo, a restaurant that specializes in Spanish cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in San Juan? This hotel has 3195 square feet (297 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 759 out of 1330 reviews
Rating 8 - Good. 274 out of 1330 reviews
Rating 6 - Okay. 154 out of 1330 reviews
Rating 4 - Poor. 73 out of 1330 reviews
Rating 2 - Terrible. 70 out of 1330 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Djeny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I was not satisfy I book a suit for my birthday when I land not only has to wait a hour for room to be ready and they gave me a differs room smaller room not what I’ve book and when I complain bout and think they should charge me less because that was 2 different size room they say rhwy won’t do that but was offer only $50 hotel was nice don’t get me wrong but they need to do better with the waiting the factcheck in is at 4 and I didn’t get the room till 5 and had the wrong room was really disappointing
Stayed 2 nights in Dec 2024

8/10 Good

XIAO-WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it’s fine, but the ac is not strong as it supposed to be. If you choose high temperature for your room, you may see a wet floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Archana

Stayed 5 nights in Dec 2024

10/10 Excellent

VIRGEN M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and the best staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Sarai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly clean. Nice Rooms. Affordable. Kind staff. 10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The rooftop pool at night was very pretty and relaxing. Close to the Beach and Restaurants. I definitely didn’t need a rental car. Uber was convenient especially if you just want to relax and not drive during vacation. Most places were walking distance. Hotel Staff was Excellent. I received a text everyday of my stay asking if I needed anything. I would definitely book my stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay hope to see y’all again <3
Stayed 4 nights in Dec 2024

4/10 Poor

Kiera

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For starters expedia left me hanging after providing me a receipt of the wrong price per night. The hotel staff were not friendly, welcoming or helpful. I couldn't get room service or had an issue with having to complain that they never showed for 3 days in a row. The food at the hotel was not good and everything was overpriced. I had to contact corporate. Theres also no closet space
Stayed 6 nights in Dec 2024

10/10 Excellent

Oiknelly

Stayed 1 night in Dec 2024

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excelente. The attention, the food. The location was perfect to get to the other places of interest. The accomadation of the room, adecuate space.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Dec 2024

2/10 Terrible

JENEL

Stayed 2 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great amenities. Our family had one of the 1br suites, and it worked out perfectly! The beach being a few blocks away wasn’t a concern. Would stay there again.
Stayed 5 nights in Nov 2024

2/10 Terrible

Ariel

The reservation was canceled do to hotel was overbooked
Stayed 1 night in Nov 2024

6/10 Okay

Aryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this hotel. Clean and quiet hotel. The room was specious. There is a $45 “resort fee” that is not really worth it. You are allowed a daily $45 restaurant credit that is for overpriced food and to me, it was not a great deal. Other than that, it was great stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Niesha

Liked: Cleanliness, amenities
Very convenient
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Room comfort
One more reason I'll choose to book elsewhere
I stayed at the hotel 20+ years ago when it was a Radisson hotel. Now that it is a member of Marriott, it was underwhelming. The only really nice thing was the rooftop pool (because there's no space around the building (parking and two streets occupy the surrounding area. The "beach" is a walk away (The Condado Stellaris has both an outside pool AND is on Condado beach). I had attempted to book the Stellaris, but somewhere mid-process it changed to the AC Marriott Condado and I didn't notice that until trying to check in at the Stellaris. The room was "OK" if you don't mind the sink IN the room. Fine for a single or a couple who are "more than traveling companions/friends". I need access to a sink IN the bathroom and, had I been traveling with somebody, it would acceptable. The $45 a day resort fee, "offset" by the offer to apply a "credit" of $45 a day EITHER to lunch or dinner, but ONLY ONE, really tempts the client to take the deal. However, the menu is overpriced for what one gets and is definitely not "Marriott" quality. For $45 one could get one main course and a drink before the meal would jump to $60 PER PERSON. I made my plans at the last moment so blame myself for not concentrating on the whole name of the property after searching for the Marriott Resort and Stellaris Casino and not noticing the change mid-search. It had been several years since last visiting San Juan so that was part of the problem - there were not two Marriotts in Condado. I'll book otherwise.
Stayed 3 nights in Nov 2024

8/10 Good

ShaNeal

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS!!!
Bad case of bed bugs
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puppies vacation
Lovely vacation with my two four legged daughters. Great location!!
Stayed 5 nights in Nov 2024