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Hampton Inn & Suites San Juan

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
Outdoor pool, pool loungers
Lobby
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪3 min walk‬
  • Pine Grove Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪10 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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View from property

Residence Inn by Marriott San Juan Isla Verde

Pool
Breakfast included
Pet-friendly
Kids pool
4.5 out of 5, Wonderful, (1695)
The price is AU$858
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Residence Inn by Marriott San Juan Isla Verde

About the area

Carolina

With a stay at Hampton Inn & Suites San Juan in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Casino del Mar at La Concha Resort. .This hotel is 5.2 mi (8.4 km) from Condado Beach and 5.7 mi (9.2 km) from Pan American Pier.

What's nearby

  • Isla Verde Beach - 3 min walk
  • Carolina Beach - 10 min walk
  • Casino del Mar at La Concha Resort - 7 min drive
  • Condado Beach - 8 min drive
  • Pan American Pier - 9 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Casa Cuba - ‬6 min walk
  • ‪Metropol - ‬2 min walk
  • ‪Las Canarias - ‬3 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬2 min walk

About this property

Hampton Inn & Suites San Juan

Hotel with free breakfast, a quick walk to Isla Verde Beach
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Stay in one of 201 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a satisfying meal at Caña de Azucar Pool Bar serving guests of Hampton Inn & Suites San Juan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Manager's reception (select days)
  • Coffee/tea in a common area

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1095 out of 1550 reviews" "
Rating 8 - Good. 299 out of 1550 reviews" "
Rating 6 - Okay. 85 out of 1550 reviews" "
Rating 4 - Poor. 36 out of 1550 reviews" "
Rating 2 - Terrible. 35 out of 1550 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shajinaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Abraham, Roselle Park

Liked: Amenities
Very good location, good breakfast and Staff very professional ready to help and serve.
Stayed 3 nights in Oct 2024

6/10 Okay

Mirna Arely

Stayed 4 nights in Oct 2024

10/10 Excellent

milorad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property walking distance to the beach and they have umbrellas and chairs for you at the beach.
Stayed 4 nights in Oct 2024

6/10 Okay

nicole

Travelled with family, Travelled with partner
Liked: Staff & service
The property's condition could be better.
Stayed 1 night in Jul 2024

10/10 Excellent

Jovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great room clean food delicious cleanest good great pool would stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving we were well received by the Hotel staff. I had called prior to arrival for a possible early check-in since our flight arrived at 10 am in San Juan from NYC JFK. He listened to my concern and he made notes in reservation pertaining to issue. He explained hotel policy. I highly recommend the Hilton Hampton Inn and everyone on premises was welcoming, happy to assist and quite proud of their jobs. Ms. Maeling Chung Front Office Manager was attentive to our concerns when a guest in the evening interrupted my sleep. The next morning after breakfast she explained that the guest was on the wrong floor and inebriated. The cook Jose at the Poolside Grill is an excellent cook and very professional. The young ladies as well on staff 10/23 -10/28 as well. The staff at the buffet breakfast are also attentive and I have never seen such an elevated high work ethic. Overall everyone on the premises are truly dedicated and professional. Our suite was also properly cleaned and left impeccable. It was an amazing experience and made my husband and I a gay couple very well treated in Spanish and English. We were so impressed with service,delighted & surprised with a Happy Hour as well. As we have stayed before with Hampton Inn in upstate NY and Hilton in NYC the beds are comfortable, white linens perfect and towels. The Hilton in Cartagena de Indias as well was a success in terms of the level of comfort. My sister recommended it on her travels and I decided to join thru Amex. Five ✨
Stayed 5 nights in Oct 2024

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant and helpful. I would highly recommend this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Travelled with family
Liked: Amenities
The property and staff were excellent. Morning bfast great. The outside pool and grill for evening another great option. Local restaurants within walking distance , additional great find. The assigned room lovely. The biggest drawback, late night/early AM noise, related to possible drinking, or no self awareness for other guests
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmin

Travelled with partner
Loved the swim up pool bar with affordable prices. As well as the complimentary snacks and beverages! Great stay and will recommend to everyone
Stayed 1 night in Oct 2024

4/10 Poor

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
My credit card always charged $50 more than what my receipt with Expedia said I would have to pay at the property, without even an explanation. Hopefully this will be cleared up upon checkout .
Stayed 1 night in Oct 2024

4/10 Poor

Maria F

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice, no complains there. We got the room on the first floor and there is something with the doors that they don’t close slowly and silently. All doors slam. So we would hear the slam of doors all day. The doors also don’t seal from the bottom, so you can hear everything that was happening outside. The housekeepers offices are also downstairs so starting at 7 am you would hear the constant door slams and all the screaming and talks of the housekeepers. This was very horrible. The shower area does not have a sewer, everything in the bathroom is a flat floor so the water needed to go to the center sewer in the center of the bathroom floor in order to drain. There were 2 small roaches coming from there so I had to wet 2 small towels and put it over the sewer to seal it in place so nothing else would come up. The free breakfast is decent its fruits, oatmeal, toast, bagels, eggs, bacon/ sausage, waffles and coffee. From 5-7pm you get to have a free drink and a snack which was chips or nachos. (You do pay like $42 per person as a resort fee) My husband and I will not come back to this hotel in Puerto Rico. I prefer to pay for breakfast outside or get myself a drink somewhere else than to not rest properly and have roaches in my bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. The free breakfast had a wide variety of selections. The pool, swim up bar and grille was very nice. Grilled hamburgers were very tasty. Vanessa the bar person ensured you enjoyed your stay at the bar/grille. Well done service.
Stayed 4 nights in Oct 2024

6/10 Okay

Angel L

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great. Property needs to be upgraded.
Stayed 10 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as mentioned. A little older hotel but well kept.
Stayed 1 night in Oct 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fair, but there was not enough fruit at the breakfast, and the half and half cups were impossible to open, and waffles were not better than Waffle House. For $400 a night, breakfast could have been a little more upscale. On the other hand, the staff was great. Great taxi service to the airport and to Ceiba harbor. Nice pool. Room was clean and everything worked. Happy hour drink was appreciated, but there was nothing to eat but popcorn. How about some nuts and chips for $400 a night?
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente lo único fue que mi esposo y yo nos quedamos encerrados en el elevador por 20 min aprox y no recibimos ni unas disculpas departe del staff.
Stayed 8 nights in Sep 2024

10/10 Excellent

Margie, Greensboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beach.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Wedding Event
We had a wonderful stay. The employees were very helpful and greeted us very nicely. Love the hospitality and happy hour atmosphere. We will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Silenys, Cranston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michael's

Stayed 7 nights in Sep 2024