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Hotel El Convento

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
Deluxe Double Room, 2 Double Beds
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Calle Fortaleza
    ‪2 min walk‬
  • San Juan Gate
    ‪3 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪17 min drive‬

Room options

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

El Colonial - Adults Only

Pet-friendly
Free WiFi
Air conditioning
Bar
4.8 out of 5, Exceptional, (1087)
The price is AU$1,324
for 1 room
includes taxes & fees
14 Feb - 15 Feb
El Colonial - Adults Only

About the area

San Juan

With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and 3 minutes by foot from San Juan Gate. .This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

What's nearby

  • San Juan Gate - 3 min walk
  • Port of San Juan - 9 min walk
  • Castillo San Felipe del Morro - 10 min walk
  • Pan American Pier - 4 min drive
  • Condado Beach - 13 min drive

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury San Juan hotel in Old San Juan with a fitness center
Hotel El Convento offers 58 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Patio del Nispero - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Patio del Nispero

Things to do

  • Fitness centre
  • Free bike hire
  • Outdoor pool

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1009 reviews" "
Rating 8 - Good. 199 out of 1009 reviews" "
Rating 6 - Okay. 83 out of 1009 reviews" "
Rating 4 - Poor. 57 out of 1009 reviews" "
Rating 2 - Terrible. 35 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great A/C, cozy room. Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

robin

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the property are top notch. Fantastic service, food and entertainment. Love this hotel, will definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were beautiful and amazing! Pool and terrace is gorgeous! We had an amazing stay here and it's close walking distance to everything in Old San Juan.
Stayed 1 night in Oct 2024

8/10 Good

SARAH

Stayed 1 night in Oct 2024

10/10 Excellent

kit

Stayed 2 nights in Oct 2024

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Convenient for walking around Old San Juan. Staff is nice and helpful. Hotel is tired and some parts are closed. Needs a lot of updating and a good cleaning.
Stayed 3 nights in Sep 2024

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in front of the cathedral of San Juan Bautista. It maintains its antiquity being a previous convent at the same time providing modern comforts. One can walk almost everywhere. I recommend the restaurant in the hotel. The food is good. You’ll find the amenities provided by a four star hotel. The staff are very nice and professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here, beautiful service, room with a view and restaurant. I loved being in old San Juan. This is a special hotel. A home from home. Huge thank you to the staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Oded

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice but the shower had no body soap in the dispenser and very little or no conditioner When I called the front desk they said they had nobody from housekeeping on premises to refill the dispenser
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Lucero, Rego Park

Stayed 1 night in Aug 2024

2/10 Terrible

Brittney

Stayed 2 nights in Sep 2024

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Jordana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is nice and located in a great area but this is not a luxury hotel or experience at all. We were given a room on the top floor and the elevator was broken the whole time we were there. We also had to carry our own suitcases up the stairs. Lastly, part of why I booked this hotel was because it had a gym but it was not air conditioned and there were no wipes to wipe down equipment. Even when I asked for them, they were never brought down which is disgusting. I wouldn’t stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Xiaogui

Stayed 3 nights in Aug 2024

10/10 Excellent

Keely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely historic building
Location was perfect and renovation of this lovely historic building (was a convent years ago) in to a hotel was nicely done. Room was spacious and comfortable with a great view out over the church square.
Stayed 2 nights in Jul 2024