This is a very good hotel! The staff is very friendly, warm and helpful. Upon arriving there, we realized that we had booked the wrong kind of room. It was ondol which is traditional Korean, where you sleep on a mattress on the floor, which was not comfortable for us. When we told them this problem, they immediately showed us another unoccupied room, which we liked. We shifted to that room. It was quite big, comfortable, with a computer too.
They made sure that we felt completely at home.
It would have been easier to communicate if the staff had a better knowledge of the English language. The breakfast was decent. However they did not have black tea and milk.
I would definitely recommend this hotel to my friends.