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AC Hotel Tenerife by Marriott

4.0 star property

Photo gallery for AC Hotel Tenerife by Marriott

Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, desk
Exterior
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003
  • Plaza de Espana
    ‪2 min walk‬
  • Rambla de Santa Cruz
    ‪15 min walk‬
  • Tenerife Auditorium
    ‪16 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪21 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Non Smoking, City View

Family Room, 2 Single Beds, Non Smoking, City View | Street view

Family Room, 2 Single Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Santa Cruz de Tenerife

A stay at AC Hotel Tenerife by Marriott places you in the heart of Santa Cruz de Tenerife, steps from Plaza de Espana and 3 minutes by foot from Plaza Iglesia. .This beach hotel is 9.2 mi (14.8 km) from Teresitas Beach and 0.5 mi (0.8 km) from Mercado de Nuestra Señora de África.

What's nearby

  • Plaza de Espana - 2 min walk - 0.2 km
  • Garcia Sanabria Park - 11 min walk - 0.9 km
  • Rambla de Santa Cruz - 15 min walk - 1.3 km
  • Tenerife Auditorium - 16 min walk - 1.4 km
  • Centro Comercial Meridiano - 20 min walk - 1.7 km

Getting around

  • Chimisay - 16 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 21 min drive

Restaurants

  • ‪100 Montaditos - ‬4 min walk
  • ‪Palmelita - ‬3 min walk
  • ‪Compostelana Plaza de España - ‬2 min walk
  • ‪Atlántico - ‬2 min walk
  • ‪La Escala - ‬2 min walk

About this property

AC Hotel Tenerife by Marriott

Beach hotel with outdoor pool
AC Hotel Tenerife by Marriott offers 83 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at AC Lounge, a bistro which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Santa Cruz de Tenerife? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
AC Lounge - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rooftop Terrace - This poolside rooftop bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.19 per person
  • Covered self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

AC Hotel Tenerife by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 284 reviews
Rating 8 - Good. 72 out of 284 reviews
Rating 6 - Okay. 15 out of 284 reviews
Rating 4 - Poor. 5 out of 284 reviews
Rating 2 - Terrible. 9 out of 284 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!
Stayed 4 nights in Oct 2023

4/10 Poor

Sian Joan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel

Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Stayed 1 night in Jan 2025

8/10 Good

Kanekal

Stayed 7 nights in Dec 2024

10/10 Excellent

Muazzam

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located.
Stayed 1 night in Dec 2024

10/10 Excellent

Madelaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! It is beautifully decorated. The staff is amazing and super helpful. The hotel is in the center of everything, right next to restaurants and stores and within walking distance of museums and parks. The rooftop bar with a pool is a wonderful bonus. Overall a wonderful place to stay. I highly recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained property. The staff (both day and evening) were very helpful and professional. We opted-in for the daily breakfast buffet and found it worth the cost in quality and selection. I would stay here again!
Stayed 7 nights in Nov 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in city centre

Very nice and modern hotel. Very comfortable beds and pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Old Town

A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located near all amenities and close to the waterfront.
Stayed 2 nights in Nov 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and accommodating. Closet space and wardrobe limited, everything is very nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel ticked all the boxes! Rooftop is great with the live music on some evenings too!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mr Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff very good could not fault the establishment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 3 nights in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much nicer than I expected for Marriot
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, but forgetful. When asked to make reservation for extra early taxi to airport, it was left undone. The early morning take-away breakfast which was offered for the early departure was also forgotten. Out of the three days of our stay, two days of housekeeping was not done. We had to ask for towels, because the maid didn’t show up. Disappointing for a 4 star Marriott.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Amenities
Excellent stay, brilliant hotel. Will return!
Stayed 3 nights in Oct 2024

10/10 Excellent

WLADYSLAW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything 😁
Stayed 7 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024