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Chilean Suites Providencia

3.0 star property

Photo gallery for Chilean Suites Providencia

Outdoor pool, a rooftop pool, pool loungers
Balcony
Apartment, 1 Bedroom (II) | View from room
Balcony
Apartment, 1 Bedroom (II) | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Dryer
  • Pool
  • Gym
  • Washer
  • Parking available
  • 24/7 front desk

Explore the area

Map
Av. Providencia 455, Santiago, Region Metropolitana, 7500000
  • Medical Center Hospital Worker
    ‪19 min walk‬
  • Costanera Center
    ‪3 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (I)

Apartment, 1 Bedroom (I) | Living room

Apartment, 1 Bedroom (I)

  • Mountain view
  • 44 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (II)

Apartment, 1 Bedroom (II)

Apartment, 1 Bedroom (II)

  • Mountain view
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Family Apartment, 2 Bedrooms (1111)

Apartamentos Costanera Centre

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available
3.5 out of 5, Good, (66)
The price is AU$120
for 1 apartment
includes taxes & fees
7 May - 8 May
Apartamentos Costanera Centre

About the area

Santiago

With a stay at Chilean Suites Providencia, you'll be centrally located in Santiago, within a 5-minute drive of Costanera Center and Medical Center Hospital Worker. .This aparthotel is 2.2 mi (3.6 km) from Palacio de la Moneda and 2.3 mi (3.6 km) from Plaza de Armas.
View more Aparthotels in SantiagoOpens in a new window

What's nearby

  • Medical Center Hospital Worker - 19 min walk - 1.6 km
  • Santa Lucia Hill - 20 min walk - 1.7 km
  • Costanera Center - 3 min drive - 3.0 km
  • Plaza de Armas - 5 min drive - 3.7 km
  • San Cristobal Hill - 13 min drive - 7.1 km

Getting around

  • Salvador Station - 2 min walk
  • Parque Almagro Station - 5 min drive
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Olan - ‬3 min walk
  • ‪Café Kame House - ‬3 min walk
  • ‪Casino IBM - ‬3 min walk
  • ‪Bella Calabria - ‬1 min walk
  • ‪Café Real Madrid - ‬2 min walk

About this property

Chilean Suites Providencia

Aparthotel with 5 restaurants, near Costanera Center
Guest accommodations at Chilean Suites Providencia offer washers/dryers and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Santiago aparthotel provides complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite at one of the aparthotel's 5 restaurants.
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Self parking (subject to charges) is available onsite.
Chilean Suites Providencia has 5 restaurants on site.

Languages

English, German, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Rooftop pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Parking on site (CLP 15 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • 5 restaurants

Bedrooms

  • Bedroom
  • Day bed
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Rooftop pool
  • Ecotours nearby
  • Game viewing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CLP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Chilean Suites Providencia Aparthotel
Chilean Suites Providencia
Chilean Suites Providencia Apartment
Chilean Suites Apartment
Chilean Suites
Chilean Suites Providencia Santiago
Chilean Suites Providencia Aparthotel
Chilean Suites Providencia Aparthotel Santiago

Chilean Suites Providencia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 7 out of 47 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left to shiver with no place to stay

I booked this apartment around 2 weeks before we were due to stay & i received at least 2 emails confirming my booking. When we arrived late at night & freezing cold, with our 3 small children, the reception told us we had no booking & phoned the owner who evidently had double booked- leaving our family completely stranded!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Great location, loved the pool. It was a bit difficult to coordinate payment because it couldn’t be done at the front desk, you had to speak with the manager.
Stayed 3 nights in Dec 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleasantly surprised

The value was the best. Much cheaper than the surrounding area and great quality. Friendly and helpful service. Good walking area, and spacious room. WIFI was the best because you aren't sharing it with anyone else. Just make sure you call ahead of time to arrange getting the key.
Stayed 1 night in Aug 2017

10/10 Excellent

Freddy, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartament well located and confortable

Excelent propertie and good experience. It's not a hotel room, is an appartment with good location, well equiped and clean.

10/10 Excellent

Shelley, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice condo with view

This condo is perfect for two people and maybe a child. It's clean, modern and has the kitchen basics. Vasily the property manager is easy to reach on WhatsApp if you need anything.

10/10 Excellent

fr, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to everything!

This hotel was nice and clean, as well as walking distance from restaurants, parks, metro and shopping. Great choice!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com should vet these offerers

looks like a scam, the apartment 1410 that they advertise is not what you will get. Maintenance is terrible. You will not be allowed to pay cash in $US to save 19% in tax. Rent on your own risk, if the space heater goes out you will freeze, if hot water does not come out of the faucet tough luck. If you refuse to pay the rent upfront in local currency with no receipt they will over charge your credit card. Hotels.com will provide them with ur credit card information and does not honor your privacy.

10/10 Excellent

Juan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I blindly recommend this apts if yo visit Santiago

Clean, comfortable with all the privileges of having you own apt.

8/10 Good

Franklin, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location in the heart of providencia

nice and private apartment close to main amenities. Metro and Bellavista.

8/10 Good

C David

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Wojtek, Silver Spring

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

We stayed there for five days. Convenient location close to subway and restaurants. Magnificent view from the rooftop. Clean facility. This is an apartment not a conventional hotel, so no services. However you can prepare your meals in the kitchen. Recommend.

8/10 Good

Allen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good location

This was not an actual hotel, but a unit in a residential building. I arrived about an hour before stated check-in time, so I had to wait for the owner (or manager) to meet me there. There was a front desk that serves the building, but they are not part of the company that handles the serviced units. However, they were helpful, and contacted the owner, who explained that he would meet me there shortly, which he did. After that, it was a great stay. Location is a few minutes walk from the nearest metro station, and close enough to central attractions to be within reasonable walking distance even without using the metro. There was a little food court right next to the building, and several cafes and restaurants within a short distance along Providencia, and an abundance of choices in the Bellavista neighborhood, maybe a 10 to 15 minute walk. The unit was nice, and I very much enjoyed the kitchenette. It worked out okay for me. If you speak Spanish and/or have a cell phone or other portable device, so that you can communicate with the management before you arrive, it would be even easier.

2/10 Terrible

Franko

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Juan Pablo, Bs. As., Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡¡¡¡Todo Perfecto!!!!

Hermoso departamento con linda vista a la ciudad, muy buena ubicación a pasos del metro y de numerosos restaurantes. El anfitrión muy simpático y amable. Recomiendo el departamento especialmente a familias o pasajeros solos ya que está totalmente equipado!!!
Stayed 1 night in May 2018

10/10 Excellent

Natalia, Bs. As., Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo 100%!!!

Reservamos a última hora del día, llegando casi a media noche al departamento. Para nuestra sorpresa nos estaba esperando el dueño, muy amable y atento dándonos información de Santiago y sus atractivos. El departamento muy bonito y cómodo, completamente equipado, ubicado frente a hermosos parques. Seguro que volveremos!!!!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Muy bien, solo que estaría bueno que digan o expliquen, qu es hay q pagar un 19% mas del precio q ustedes dan en total a cobrarme. Es muchísimo más y es un garrón empezar a discutir con el propietario
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadmisible

Muy mal, el departamento no corresponde a lo que ofrecen en su página, se nos cobró más de lo anunciado (417.69 en vez de 351 USD) ya que no somos chilenas y lo habíamos avisado, el baño está en malas condiciones, casi en ruinas, la persona que nos recibió inventó un cuento chino para obligarnos a pagar en efectivo, cosa que no aceptamos ya que nos dimos cuenta de que es su costumbre, pues al encontrarnos con todo esto verificamos nuevamente en su página, qué ofrecían y las condiciones de pago de esta propiedad, y para mí sorpresa encontré un comentario de que los habían obligado a pagar en efectivo y no se avisaba en la página, Hoteles.com debe estar alerta del engaño que está propiedad supone para sus clientes ya que los desprestigia, he viajado por todo el mundo quedándome en todo tipo de propiedades a través de Hoteles.com y nunca me había encontrado con una situación semejante, es inadmisible
Stayed 6 nights in Nov 2017

8/10 Good

Xavier

Liked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación

Las suites cómodas, tuvimos inconvenientes a la llegada por averías del edificio y nos llevaron a otro hotel, mi pago lo realice con la tarjeta pero no me lo hicieron valido, tuve que pagar directamente en efectivo y supuestamente ya hoteles.com había hecho una pre aprobacion, son detalles que igual incomodan pero en lo demás todo bien.
Stayed 4 nights in Oct 2017

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue un desastre. Al llegar me dijeron q no tenian habitación disponible siendo q la reserva había sido confirmada. No me dieron ningún resarcimiento. Simplemente me consiguieron otro hotel de menor categoría en un segundo piso x escalera, siendo que viajaba con un bebe de un año. No lo recomiendo para nada. Me reconoció que sobre venden las fechas, pero nunca fue claro con lo que pasó con mi reserva. Vergonzozo.
Stayed 3 nights in Oct 2017

10/10 Excellent

Maria Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 24 nights in May 2017

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Heron, São Paulo, SP

Liked: Staff & service, room comfort

Nice area, easy to reach the main touristic places

Good place, good location, but I need to mention 2 negative points: 1st: the IVA (government tax) wasn't detailed that I should pay, so the cost was increased in 19% of total cost that I imagined; 2nd: Terrible cigarret smell. Terrible!!! For me and my girlfriend this was the worst point in our experience in this place.
Stayed 5 nights in Aug 2017

6/10 Okay

Juan Sebastian

Liked: Cleanliness, property conditions & facilities

CUIDADO! EL PRECIO NO ES EL QUE INDICA LA PAGINA!

PAGAMOS UN PRECIO MUCHO MAYOR AL QUE NOS INDICABA LA RESERVA ( 220 DOLARES APROX POR DOS NOCHES). LA COCHERA NO ESTA INCLUIDA, DEBE ABONARSE APARTE. ES UN DEPARTAMENTO EN UN EDIFICIO CON CONSERJES POCO AMISTOSOS. TUVIMOS QUE ESPERAR AL DUEÑO PARA RECIBIR LLAVES. EL DPTO ES LINDO PERO ESTABA CONGELADO, LO CUAL FUE TREMENDO YA QUE IBAMOS CON DOS NIÑAS PEQUEÑAS Y SOLO NOS ENTREGARON UNA ESTUFA ELECTRICA (PEDIMOS UNA ADICIONAL PERO NO LA RECIBIMOS). LA ZONA ES TRANQUILA. NO VOLVERÍA
Stayed 2 nights in Aug 2017

2/10 Terrible

Kenta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT RECOMMENDED!!!

!!! THIS IS THE WORST PLACE I have ever seen!! I NEVER RECOMMEND to stay here. When I arrived to the building, the reception did not know anything about my stay. So I had to call the number on the web page several times to bring someone to come. (I waited about 30 minutes in the reception.) Then, the "owner" of the room finally showed up without apologizing. He showed me a room, however demanded the payment NOW in CASH ONLY. As I did not have any cash in my hand, I requested him to come back later so that I can prepare cash. However, he strongly demanded that CASH MUST BE PAID NOW, and he did not give me a key of the room! (I was constrained in the room. I felt frightened !!) In the confirmation of reservation, it does not say that the payment must be made when we check in, however, he just repeated saying that CASH MUST BE PAID NOW, otherwise, NO KEY of the room. I had to cancel my city tour because of his strong PUSH for CASH. (He never accepted credit card...) It seemed that he LOVED CASH, and as I did not have cash (I could not even go to ATM because he constrained me in the room) He finally KICKED ME OUT OF THE ROOM!!! So I had to look for another hotel from the beginning and ruined my travel. Again, I NEVER RECOMMEND this hotel to ANYONE!! このホテルは本当に最悪です。チェックイン時に現金支払いを要求され、払わないと鍵を渡さないと主張、部屋に監禁され、強い恐怖を感じました。更にこちらが支払いができないことに対して苛立ちはじめ、こちらの態度が悪いと言い始め、部屋を追い出されました。その他、上記に書いた通り受付時にも問題あり、決してお勧めしません。最終的に別のホテルを予約、時間を無駄にしました。本当に宿泊しないほうがいいです。
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Room comfort

Decepção

A experiência teve mais pontos negativos do que positivos. Apesar da boa localização e da acomodação ter bons equipamentos, o valor contratado e previsto pelo site não se confirmou. Foi cobrado um valor acima do valor da reserva e não foi aceito cartão para pagamento. Conforme informação do responsável, o valor a mais referia-se a uma taxa (que segundo informações da Hoteis.com deveria ser paga apenas por turistas que estivessem a mais de 60 dias no Chile). Além disso, o recibo não deixava claro o valor da taxa e só foi enviado após muita insistência, via whatsapp. Apesar da estadia ter acontecido em dias muito frios e mesmo com a solicitação da calefação, o responsável não resolveu esse problema, disponibilizando apenas um aquecedor, insuficiente para quatro pessoas em dois ambientes.
Stayed 7 nights in Jul 2017