With a stay at Hotel Massis, you'll be centrally located in São Paulo, a 4-minute walk from Paulista Avenue and a 4-minute drive from Municipal Theatre of São Paulo. .This hotel is 1.8 mi (2.9 km) from Liberty Square and 2.4 mi (3.9 km) from Sala São Paulo Concert Hall.
What's nearby
Paulista Avenue - 4 min walk
Frei Caneca Shopping and Convention Center - 10 min walk
Oscar Freire Street - 16 min walk
Rua 25 de Marco - 7 min drive
Allianz Parque - 8 min drive
Getting around
Fradique Coutinho Station - 5 min drive
Paulista Station - 8 min walk
São Paulo (CGH-Congonhas) - 35 min drive
Restaurants
Starbucks - 1 min walk
Pecorino - 2 min walk
Ofner - 2 min walk
Taco Bell - 1 min walk
Divino Fogão - 2 min walk
About this property
Hotel Massis
Hotel with free breakfast, a quick walk to Paulista Avenue
Hotel Massis offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with stovetops and microwaves. Rooms have private balconies. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at Harrys, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Harrys - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Food and drink
Free buffet breakfast available daily 7 AM–10 AM
1 restaurant
1 bar
Room service available
Restaurants on site
Harrys
Things to do
Fitness centre
Outdoor pool
Sauna
Steam room
Family friendly
Free cots/infant beds
Kitchen
Laundry facilities
Microwave
Outdoor pool
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
24-hour business centre
Meeting rooms - 2
Outdoors
Terrace
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Bathroom
Bathroom (partially open)
Hairdryer
Shower/bath combination
Towels
Entertainment
TV channels
LCD TV
Food and drink
Cookware/dishes/utensils
Kitchen
Microwave
Minibar
Stovetop
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Massis Five Stars
Massis Five Stars Hotel
Massis Five Stars Hotel Sao Paulo
Massis Five Stars Sao Paulo
Massis Five Stars Suites Sao Paulo, Brazil
Massis Five Stars
Hotel Massis Hotel
Hotel Massis São Paulo
Hotel Massis Hotel São Paulo
Hotel Massis Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 124 out of 352 reviews" "
10 - Excellent
124
Rating 8 - Good. 157 out of 352 reviews" "
8 - Good
157
Rating 6 - Okay. 53 out of 352 reviews" "
6 - Okay
53
Rating 4 - Poor. 12 out of 352 reviews" "
4 - Poor
12
Rating 2 - Terrible. 6 out of 352 reviews" "
2 - Terrible
6
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
ana, Flushing
3 Dec 2023
Disliked: Cleanliness
ana
Stayed 1 night in Nov 2023
6/10 Okay
Gustavo
Business traveller
13 May 2023
Liked: Cleanliness, staff & service
Pros: great location, good breakfast and nice rooftop
Cons: needs to modernize rooms (toilet doesn't flush), no utensils in mini kitchen corner, and no soundproofing at all (was on 5th floor and could hear every car passing on the streets below)
The worst experience, unfriendly, unhelpful stuff. I had a business meetings next day and needed to iron few things. The hotel did not have iron! They offered to iron for me at $5 per piece!!! This is unacceptable. The guy at the reception just said that they can't help me.
The first impression of the room was good until you see cockroaches...everywhere... in the closet, bathroom, everywhere. The toilet was not working, it was not flashing. Breakfast: only fruits were ok to eat, the rest was not eatable.
Perfect location. Spacious apartments. Loved it
Would definitely come back
William
Stayed 3 nights in Oct 2018
8/10 Good
Wagner
21 Aug 2018
Location, Location, Location
Can't find a better location in São Paulo. Right across the street from Center 3 for convenient shopping and eating. Short walk to stations of two of the major Metro lines. A block from the corner of Paulista and Augusta. Comfortable suite, but could have more kitchen stuff (wine glasses, expresso machine). Need a combination lock for the safe, instead of the antiquated key-lock system. Decent breakfast
Hotel is in a convenient location with easy access to the metro and buses. Paulista Ave is 1 block away. Shopping mall is across the street.
The area is easy to walk and is very safe. Many of the tourist locations and museums are within a 1-2 mile walking distance. Free day for many of the museums is on Saturday. Free day at MASP is on Tuesday.
Breakfast buffet is superb.
Con: the kitchen utensils and microwave should already be in the room before the guest arrives.
Pro: once I put the request in, the items were brought to the room within 30 min.
Con:The "safe" in the closet has no lock. Bedroom door doesn't lock.
The hotel is really nice, almost on avenida paulista, in a shopping area. Its breaksfast has plenty of fruits, cakes and drinks. There's also two or three hot meals, even though I did not try them because it was summer. The hotel has a gym and a medium size pool at the top. One thing that can be improved is the air. There's only one air conditioner in each apartment enough for the bedroom but there's still the living room and the bathroom . It was hot there. Also the hotel dining room did not have air conditioner. Overall, people from the hotel were really nice and helpful, I phone the concierge because I needed something and the problem was solved almost instantly.
Avenida Paulista is a real shopping area even though its surroundings are pretty dangerous in a sense that I was afraid of visiting some local attractions because you really feel unsafe. You have to be aware all the time.
Good hotel behind Paulista street which is one of the main streets, shopping areas. Don't be discouraged by location upon arrival as it appears seedy, but you'll soon find out it's quite good. Hotel is getting old but rooms are good and comfortable.
They have one English speaker at desk who was helpful. As a first time traveler I did not understand the bathroom setup. I would recommend looking up online the differences in toilets and how to use in Brazil if its your first time. There is a shopping mall across the street with movie theater and food court. I laughed when I saw a KFC and then went and got more local food. Taxi cabs were plentiful on the main street one block away, but none of them had heard of the hotel so make sure you bring the address with you when you leave.
We've been a couple of times in this hotel years ago. The rooms are better now with the hardwood floors, the bathroom is really big and the breakfast is very good,
There are plenty of good restaurants, shops, movie teathers just across the street. When we go back to São Paulo we will probably stay at the Massis Five Stars again ;o)
Verified traveller
6/10 Okay
Pedro, Costa Rica
12 July 2014
Liked: Property conditions & facilities
Disliked: Staff & service
hotel with good location but terrible staff
Hotel staff where very rude upon arrival, but after that the room was in good condition and breakfast was great!
Pedro
6/10 Okay
RS, USA
30 May 2014
Liked: Cleanliness, staff & service
Sao Paulo Biz Trip
Great location and great service. Hotel is a bit dated, but worked great for our needs.
Imponente, quartos grandes com cama aconchegante mas ao mesmo tempo com itens um pouco desfasados e que nem funcionam. Ao chegar pra fazer login, o sistema tinha tido algum problema o que acabou me atrasando. Também não pude aproveitar o café da manhã do primeiro dia já que só conseguiram verificar minha reserva 2 minutos após o encerramento do cafe (mesmo tendo sido culpa deles a demora). No dia seguinte, fui pro café e não tinha mais vários itens como ovo mexido.
Só vale a pena a localização. Hotel em péssimas condições pelo preço cobrado, só a recepção parece ter sido reformada, o restante está bem ruim. Móveis velhos, manchados, descascados, banheiro feio, TVs ultrapassadas, enfim, podiam cobrar metade do preço pelo que oferecem. Não voltarei
Rafael
Stayed 1 night in May 2024
8/10 Good
Rodrigo
30 Apr 2024
Rodrigo
Stayed 3 nights in Apr 2024
10/10 Excellent
Ari
6 Apr 2024
Ari
Stayed 2 nights in Apr 2024
6/10 Okay
Eiras
Business traveller
21 Mar 2024
Liked: Cleanliness
Na recepção da chegada não achei o atendente solicito com o futuro hóspede.
Empatia zero por uma pessoa que levou quase 14 horas até chegar.
A recepção precisa ser mais atenciosa.
No quarto, tive a recepção por uma barata.
Para completar, não estava o ar da recepção funcionando.
Pontos Excelentes: a localização do hotel e o restaurante do próprio hotel, o HARRY'S, que tem uma excelente cozinha para almoço e jantar. Comemos um frango empanado com arroz de abacaxi maravilhoso! Gostaria que o restaurante tivesse uma iluminação mais intimista para o café da manhã.
Bonita piscina coberta no terraço.