Authent Hotel Otaru is centrally located in Otaru, a 3-minute walk from Otaru City Art Museum and 7 minutes by foot from Otaru Canal. .This spa hotel is 0.9 mi (1.5 km) from Otaru Music Box Museum and 1.4 mi (2.3 km) from Shin Nihonkai Ferry.
What's nearby
Otaru City Art Museum - 3 min walk - 0.3 km
Otaru Canal - 7 min walk - 0.7 km
Otaru Music Box Museum - 16 min walk - 1.4 km
Shin Nihonkai Ferry - 3 min drive - 2.3 km
Otaru Tenguyama Ropeway - 4 min drive - 3.1 km
Getting around
Otaru Station - 7 min walk
Inaho Station - 20 min drive
New Chitose Intl. Airport (CTS) - 78 min drive
Restaurants
桂苑 - 2 min walk
あまとう 洋菓子店 - 2 min walk
ニュー三幸本店 - 2 min walk
モスバーガー - 1 min walk
ビストロ小泉 - 2 min walk
About this property
Authent Hotel Otaru
Hotel with 3 restaurants, a quick walk to Otaru Canal
Authent Hotel Otaru offers 175 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature down comforters. LED televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.
This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as desks and free tea bags/instant coffee.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy French cuisine at Casablanca, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Casablanca - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Kaioh - This restaurant serves lunch and dinner.
Ondine - This café serves light fare only.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (JPY 1500 per night; includes in/out privileges)
Height restrictions apply for on-site parking
On-site parking includes off-street options
Food and drink
Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3000 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available
Coffee/tea in a common area
Restaurants on site
Casablanca
Irifune
Kaioh
Ondine
Captains Bar
Things to do
Full-service spa
Family friendly
Fridge
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Business services
A meeting room
Spa
Massages
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible path of travel
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Down duvet
Heating
Bathroom
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Rainfall showerhead
Shower/bath combination
Towels
Entertainment
Digital channels
LED TV
Food and drink
Free bottled water
Free tea bags/instant coffee
Fridge
More
Children's slippers
Desk
In-room massage
Iron/ironing board (on request)
Phone
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 3000 per person
Self parking fee: JPY 1500 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru
Authent Hotel Otaru Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors.
As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception.
We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode.
He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go.
Sorry i did not get your name.
Thank you.
Fantastic service, excellent location about 6 mins walk to JR Station. Very comfortable hotel with generous amenities and good sized room and bathroom.